Crown Brush review for Shopify Bill Pay
Feb. 3, 2025
Shopify has not given my company a payout in almost 90 days. I have no response from accounting department. The only way to get any type of customer service is through chat. I have "chatted" with 5 different people and have gotten no where!
Thank you for sharing your feedback here; direct feedback is a great opportunity to improve. Frustration around support turnaround times is completely understandable. Our team works hard to respond to all requests as fast as possible, so you can get back to running your business! However, in cases where the issue is technical in nature or may need deeper troubleshooting (for example, issues around account verification or ID) it may take additional time for our team to resolve things for you. Please be sure to double check your email's spam folder to ensure there haven't been any missed updates regarding tickets you may have from us. Please do reach out to our support team here so we can chat in more detail about your account specifically and resolve any outstanding issues: https://bit.ly/2AWw5VA. Thank you for your time!
