Invoicing Software Billomat for Shopify

Invoicing Software Billomat

The all-round solution for your automated invoicing

Rating

2.7

feedback

3

Reviews

chart

#4,380

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the Billomat Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app's functionality and ease of use, with some users mentioning that it has been helpful in managing invoices and orders. However, negative themes include poor customer support, missing features such as payment method transmission, and issues with data transfer to external platforms like Billomat. Some users have expressed frustration with the lack of response from the support team and delays in problem resolution.

Highlights

Mixed feedback with positive and negative aspects highlighted
Functionality and ease of use praised by some users
Poor customer support and lack of response from the support team
Missing features like payment method transmission and data transfer issues
Delays in problem resolution and frustration with the support team

Rating Breakdown

  • 5
    33% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    33% (1 ratings)
  • 1
    33% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 7, 2022

Kundendaten werden automatisch an Billomat übertragen, da hört der Vorteil aber auch schon auf. Es ist z.B. kein Matching mit bestehenden Artikelnummern möglich. Man muss sich für eine Rechnungsvorlage entscheiden, es gibt also keine Möglichkeit auf unterschiedliche Verkaufsszenarien einzugehen. Das größte Manko für mich: Die Steuer ID wird nicht übermittelt. Für eine Buchhaltungsapp einfach nur peinlich und somit nur begrenzt nutzbar. Wir müssen jede Rechnung nochmal manuell anpassen / kontrollieren. Von automatisiertem Rechnungsversand kann hier nicht die Rede sein.

Using app

7 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 26, 2021

We have been using Billomat for 5 years now and were previously using the old shopify app (now deprecated) to connect to Billomat. This new app is far superior and improved in many ways. The best feature imo is to be able to precisely define at what stage (ie order created/fulfilled/payed) invoices are created and sent to the customer. . We use Billomat because it allows us to customise invoice design and email notification design, thus helping us to keep our customer facing consistent. . We recommend this app. . Here are some ideas on how to further improve the app: . Fix: - the app adds labels with the invoice number to orders. If the order already has labels, those labels are overwritten instead of the new Billomat label being added to the current set of labels. . Enhancement: - add support to import shipping address in addition to billing address - add support to display payment status and method on invoices (paid with Visa ***1234) . Feature Request: - custom mapping of shopify metafields (ie customer / orders) to Billomat "Benutzerdefinierte Attribute"

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 4, 2021

Katastrophaler Kundenservice. Nach WOCHEN absolut keine einzige Antwort bekommen um Billomat einrichten zu können.

Using app

4 months

Total reviews

8

Average rating

4.0

Developer Reply

Hallo liebes OPTARISE-Team, es tut uns sehr leid, dass Ihr so lange auf eine Antwort von uns warten musstet. Das entspricht definitiv nicht den Ansprüchen, die wir an uns selbst stellen. Eure Mail scheint aufgrund eines erhöhten Support-Aufkommens in den letzten Tagen leider untergegangen zu sein. Die Kollegen haben sich aber inzwischen darum gekümmert und Euch einen Lösungsvorschlag für Euer Problem zukommen lassen. Wir hoffen Euch damit weitergeholfen zu haben. Sollten weitere Fragen bestehen, beantworten wir Euch diese sehr gerne per Mail. Beste Grüße Euer Billomat Team

All reviews

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