Bily ‑ CAPI Ai Tracking
Bily • Data Infrastructure for Commerce
Rating
3.0
feedback
15
chart
#12,731
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
13%
-
Less than a month
40%
-
Less than a year
47%
-
More than a year
0%
Reviews Summary
The reviews for the Bily Shopify App are quite mixed. Positive aspects highlighted include the app's effectiveness in tracking and improving ad performance, easy installation process, and responsive customer service. Users have reported seeing a significant increase in the reliability and accuracy of their tracking and attribution. The onboarding process has been praised for being efficient, and some users have mentioned experiencing better results compared to other tracking tools like Facebook Channel. However, there are also negative aspects mentioned, such as technical issues, bugs, unresponsive customer support, and problems with updates. Some users have faced challenges with the app not working properly, issues with billing, and difficulties in getting timely support responses.
Highlights
Review RSS Feed
All reviews
Oct. 22, 2025
I am very dissapointed. There is a customer service more or less responsive, but the bugs and technical issues make impossible to use the app. I don't recommend.
March 6, 2025
“now I just check Bily, scale the winners, and cut the losers. My only regret? Not finding it sooner.”
Feb. 19, 2025
If your brand is past $100K MRR and you’re still debating whether you need proper attribution, you’re playing checkers while your competition is playing chess. Bily is NOT another reporting tool—it’s an unfair advantage.
Sept. 24, 2024
I heard about Bily from Andrew Faris' podcast. I was previously using TrackifyX for 2-3 years but their support kept getting worse and their UX breaking. Their integration was also a bit of a pain to keep track of with lots of copying and pasting code. So now trying out Bily. So far it's a good experience - Babacar helped me make sure everything was installed correctly on my Shopify store, helped me test events in Meta and answered all my questions. No copying or pasting code. 5 stars for setup. Only improvement is that it would be great if there were some check marks to show that the connections were successful and the process is complete. Also something like a dashboard in the "Lobby" that shows the events or conversions. Will report back after some time!
Sept. 10, 2024
Charged me even though i didn't make any sales. I requested support help to update my pixel, they replied that they were busy and would get back to me in a few days. It's been a month and they never got back to me. The onboarding process was painful, you feel like Philippe doesn't have time nor patience to help you and it makes you feel not welcomed.
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