Bily: Server‑Side Tracking
The reviews for the Bily app are mixed, with both positive and negative feedback from users. Positive aspects include efficient onboarding, improved tracking performance, and helpful customer support. Users appreciate the ease of installation and the effectiveness of the app in enhancing ad tracking and attribution. However, negative reviews highlight issues such as technical bugs, unresponsive customer service, and 404 errors. Some users have faced challenges with the app not working properly and receiving inadequate support.
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I am very dissapointed. There is a customer service more or less responsive, but the bugs and technical issues make impossible to use the app. I don't recommend.
I heard about Bily from Andrew Faris' podcast. I was previously using TrackifyX for 2-3 years but their support kept getting worse and their UX breaking. Their integration was also a bit of a pain to keep track of with lots of copying and pasting code. So now trying out Bily. So far it's a good experience - Babacar helped me make sure everything was installed correctly on my Shopify store, helped me test events in Meta and answered all my questions. No copying or pasting code. 5 stars for setup. Only improvement is that it would be great if there were some check marks to show that the connections were successful and the process is complete. Also something like a dashboard in the "Lobby" that shows the events or conversions. Will report back after some time!
It's really horrible to pay so much for an application only to have 404 errors and support that tells you "ah that's weird, it should work"
L'application aide à fiabiliser le tracking, surtout sur META. Le tracking est maintenant excellent. Simple à installer, efficace et équipe à l'écoute !
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