Bily ‑ CAPI Ai Tracking

Reviews Summary

Bily, a Shopify App, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users praise Bily for its effectiveness in tracking and attributing sales, especially on platforms like Meta. The app is described as intuitive, easy to use, and essential for advertising success. Users appreciate the improvement in tracking accuracy and the responsive customer support provided by the team. Additionally, Bily is commended for its ability to work seamlessly with various platforms like Meta, TikTok, and GA4, offering a reliable tracking solution without the complexities of other tools like Google Tag Manager. The onboarding process is highlighted as efficient, leading to increased ad performance for businesses. However, there are some negative aspects highlighted in the reviews. Some users have faced issues with the app's pricing, inefficiency in tracking sales accurately, and lack of response from customer support. Complaints include being charged without making sales, experiencing 404 errors, and feeling dissatisfied with the level of support received. Users have also mentioned problems with updates causing drops in performance and frustration with the app's functionality. Despite these challenges, Bily is recognized for its potential to improve tracking and attribution, with users eagerly awaiting updates to enhance the app's performance.