Bily ‑ CAPI Ai Tracking for Shopify

Bily ‑ CAPI Ai Tracking

Bily • Data Infrastructure for Commerce

Developer
View on App Store

Rating

4.4

feedback

24

Reviews

chart

#8,308

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    79%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users have found the application to be essential for advertising on Meta (Facebook). They appreciate the improvement in tracking accuracy and the efficiency of the app. Users also praise the customer service for being responsive and helpful, with some even receiving personalized support videos. The app is described as intuitive, easy to use, and effective, especially after the iOS 14 updates. Users have seen increased performance in their ads and have found the data tracking to be precise and reliable. On the negative side, some users have experienced issues with the app, such as 404 errors, incorrect tracking leading to pixel errors, and disconnection from Facebook. They have expressed frustration with the lack of response from customer support and the high cost of the subscription. Some users feel that the app does not provide the expected level of data insights compared to the price paid, leading to disappointment and a sense of wasted time during the trial period.

Highlights

Mixed reviews with positive feedback on tracking accuracy and customer service
Issues with app functionality, lack of response from customer support, and high subscription cost
Positive comments on the app's ease of use and effectiveness, especially after iOS 14 updates
Users' disappointment with the app not meeting expectations in terms of data insights and value for the price
Praise for personalized customer support and improvement in ad performance

Rating Breakdown

  • 5
    75% (18 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    21% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 5, 2024

It's really horrible to pay so much for an application only to have 404 errors and support that tells you "ah that's weird, it should work"

Store

Lithos

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 12, 2023

Great application, essential for those who advertise on Meta!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

L'application aide à fiabiliser le tracking, surtout sur META. Le tracking est maintenant excellent. Simple à installer, efficace et équipe à l'écoute !

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2023

Le tracking est désormais indiqué Excellent, les données remontent bien depuis le serveur avec cette app

Store

Fauna

Using app

About 1 month

Total reviews

9

Average rating

4.6

5 / 5 Share

June 15, 2023

Excellente application intuitive et simple d'utilisation. Service client et équipes toujours disponibles en cas de question. Je recommande.

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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