Bily: Server‑Side Tracking for Shopify

Bily: Server‑Side Tracking

Trust conversions with server-side tracking and attribution.
Developer
Bily
Rating
4.0
Feedback
10
Reviews
Chart
#7,931
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Bily app are mixed, with both positive and negative feedback. Positive aspects include efficient onboarding, increased ad performance, and improved tracking reliability. Users appreciate the helpful customer service, especially Babacar, who assisted with installation and testing. However, there are also negative comments about technical issues, 404 errors, and unresponsive support. Some users find the app to be expensive for the issues they encounter.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 10%
Less than a month 40%
Less than a year 40%
More than a year 10%
All reviews
5 / 5 Share
July 30, 2026

Bily lowered our CPMs by 13% when we tested it. We're quite impressed. The data seems super accurate after our testing. We had many different convoluted setups in the past and they were clearly dropping conversion and didn't have as many features. Their MCP has been magical too. I didn't realize we could automated so much. We were about to use OneTrust, but then we realized with bily, it's just one toggle for the cookie consent! That was a huge cost saving. Also, Philippe has been very helpful throughout the process

Store Using app Total reviews Average rating
Biltong.com About 2 years 1 5.0
1 / 5 Share
Oct. 22, 2025

I am very dissapointed. There is a customer service more or less responsive, but the bugs and technical issues make impossible to use the app. I don't recommend.

Store Using app Total reviews Average rating
All Season-Market 15 days 3 3.7
5 / 5 Share
Sept. 24, 2024

I heard about Bily from Andrew Faris' podcast. I was previously using TrackifyX for 2-3 years but their support kept getting worse and their UX breaking. Their integration was also a bit of a pain to keep track of with lots of copying and pasting code. So now trying out Bily. So far it's a good experience - Babacar helped me make sure everything was installed correctly on my Shopify store, helped me test events in Meta and answered all my questions. No copying or pasting code. 5 stars for setup. Only improvement is that it would be great if there were some check marks to show that the connections were successful and the process is complete. Also something like a dashboard in the "Lobby" that shows the events or conversions. Will report back after some time!

Store Using app Total reviews Average rating
Biotikur About 1 hour 6 3.7
1 / 5 Share
Feb. 5, 2024

It's really horrible to pay so much for an application only to have 404 errors and support that tells you "ah that's weird, it should work"

Store Using app Total reviews Average rating
Lithos 5 days 1 1.0
5 / 5 Share
Aug. 28, 2023

L'application aide à fiabiliser le tracking, surtout sur META. Le tracking est maintenant excellent. Simple à installer, efficace et équipe à l'écoute !

Store Using app Total reviews Average rating
Dot-Drops 2 months 4 5.0

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