Bily: Server‑Side Tracking
The reviews for the Bily app are mixed, with both positive and negative feedback. Positive aspects include efficient onboarding, increased ad performance, and improved tracking reliability. Users appreciate the helpful customer service, especially Babacar, who assisted with installation and testing. However, there are also negative comments about technical issues, 404 errors, and unresponsive support. Some users find the app to be expensive for the issues they encounter.
Bily lowered our CPMs by 13% when we tested it. We're quite impressed. The data seems super accurate after our testing. We had many different convoluted setups in the past and they were clearly dropping conversion and didn't have as many features. Their MCP has been magical too. I didn't realize we could automated so much. We were about to use OneTrust, but then we realized with bily, it's just one toggle for the cookie consent! That was a huge cost saving. Also, Philippe has been very helpful throughout the process
I am very dissapointed. There is a customer service more or less responsive, but the bugs and technical issues make impossible to use the app. I don't recommend.
I heard about Bily from Andrew Faris' podcast. I was previously using TrackifyX for 2-3 years but their support kept getting worse and their UX breaking. Their integration was also a bit of a pain to keep track of with lots of copying and pasting code. So now trying out Bily. So far it's a good experience - Babacar helped me make sure everything was installed correctly on my Shopify store, helped me test events in Meta and answered all my questions. No copying or pasting code. 5 stars for setup. Only improvement is that it would be great if there were some check marks to show that the connections were successful and the process is complete. Also something like a dashboard in the "Lobby" that shows the events or conversions. Will report back after some time!
It's really horrible to pay so much for an application only to have 404 errors and support that tells you "ah that's weird, it should work"
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.