SCA ‑ Product Feed Manager for Shopify

SCA ‑ Product Feed Manager

Error-free product feeds for Google, Facebook, and TikTok
Rating
3.8
Feedback
35
Reviews
Chart
#2,893
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Bing Shopping app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the helpful and supportive customer service provided by Christopher, who assisted users in setting up the app and resolving issues with Bing Shopping campaigns. Users appreciated the ease of setup and the comprehensive support received. On the other hand, negative reviews highlighted issues such as poor communication, lack of response from support, and difficulties in getting the app to work properly. Some users expressed frustration with hidden charges, billing errors, and the overall lack of transparency in the app's operations. Despite the positive feedback on customer service and ease of use, the app received criticism for its functionality and customer support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 3%
Less than a month 57%
Less than a year 31%
More than a year 6%
All reviews
1 / 5 Share
Feb. 20, 2025

I signed up for a trial with Bing Shopping, expecting clear communication and fair billing. However, I only received an email three months later informing me that I had been paying for a 1,000-product plan, despite only having two products - which should have qualified for the free plan. At no point was I notified that I was being charged, nor was I given the opportunity to opt into a paid plan. To make matters worse, Shopify support keeps dodging responsibility by repeatedly telling me to "reach out" to the app developer and request a refund - when it is clear that the app did not follow its own rules in the first place. Instead of making customers jump through hoops to fix their mistakes, they should take accountability and issue refunds automatically when these errors occur. I have no interest in dealing with a company that operates like this. If you’re considering using Bing Shopping, beware of hidden charges and lack of transparency.

Store Using app Total reviews Average rating
Welsh Words 3 months 2 3.0
Developer Reply

Hi Welsh Words, I believe we corresponded over email a few days ago. From our end, I can see that you installed and started using the app in December on our small plan- which allows for 1K items. We don't offer a free plan (although, that is a good suggestion! I'll add that to our roadmap). Could you please respond to our email so we can arrange a refund?

1 / 5 Share
Nov. 8, 2024

The App ui don't load and only return an "Internal Error"

Store Using app Total reviews Average rating
Medisa 1 day 6 4.3
2 / 5 Share
Sept. 11, 2023

I have been asking for 3 days now to get some help and no reply from you. I need help with this or I will have to uninstall it. Is anyone there to help me set it up? I have most of the work done, but I need your help. Please???

Store Using app Total reviews Average rating
The Nichole Collection 2 days 52 4.1
5 / 5 Share
Dec. 14, 2022

Very supportive team. Pretty much i did not have to do anything to get this setup and running. Thank you. I recommend them very much.

Store Using app Total reviews Average rating
VIP Extensions Over 1 year 15 5.0
1 / 5 Share
March 13, 2022

Had trouble getting app to work Christopher offered to help gave him our Microsoft number plus sent a invite but never bothered to help us. So deleting this app due to can't get it to work and no support you can trust.

Store Using app Total reviews Average rating

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