bitLogin: Social Login & Forms
bitLogin – Google & Social Login + Forms
Rating
3.3
feedback
21
chart
#1,383
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
10%
-
Less than a month
43%
-
Less than a year
29%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's usefulness and structured design, as well as the quick and helpful customer service. The app works independently without needing access to other configurations for login. Users also praise the continuous improvements and new features like OTP login. However, on the negative side, some users have faced issues with being charged for plans they haven't used, lack of customer support, inconsistent functionality, and login redirection problems. Despite some shortcomings, the majority of users find the app beneficial for their online stores.
Highlights
Review RSS Feed
All reviews
Aug. 29, 2025
Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.
Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊
Aug. 29, 2025
Great app, the customer service also very helpful and fast responding.
Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇
Aug. 23, 2025
Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time. please be aware while installing the app.
Hi Zevar, we’re very sorry for the frustration this situation has caused. We completely understand how upsetting unexpected charges can be. Our team wants to make this right and review your billing right away. Please contact us at [email protected] or WhatsApp +62 815 1423 1000 so we can assist you directly and ensure everything is resolved quickly 🙁
June 16, 2025
Helpful Customer service.
Thank you, Levivre. We’re happy to hear our customer service team has been able to support you well. It’s just as important to us that the app continues to bring value in managing your customer interactions and helping your business run smoothly.
May 27, 2025
I couldn't find any customer support. Even after I sent several emails, there was still no reply. My store has been constantly redirected for login or registration due to this app. I have to switch to a new app. It's very sad
Hi, Eleven Oasis, we're sorry for the inconvenience🙏 our team has already reached out to your email to assist you. Please let us know how we can improve, we truly value your feedback🙏
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more