bitLogin: Social Login & Forms
bitLogin – Google & Social Login + Forms
Rating
3.6
feedback
23
chart
#1,390
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
9%
-
Less than a month
39%
-
Less than a year
26%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include the app being very useful, well-structured, and having great customer service that is fast and helpful. Users appreciate the continuous improvements and new features like OTP login. However, negative themes include issues with billing, lack of consistent functionality, slow customer support responses, and login problems causing store redirection. Some users also mentioned difficulties in contacting support and dissatisfaction with the service provided.
Highlights
Review RSS Feed
All reviews
Dec. 10, 2025
bitLogin has been awesome. The team is super helpful, and the app gives us the best social login experience we’ve had on Shopify. It really made our website easier for customers to use.
Dec. 10, 2025
We ran into a problem with our social login setup, but the team quickly gave us everything we needed to fix it. They even checked in the next day to make sure things were working fine. Amazing support, and bitLogin has been running perfectly for us. Thank you bitbybit :)
Aug. 29, 2025
Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.
Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊
Aug. 29, 2025
Great app, the customer service also very helpful and fast responding.
Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇
Aug. 23, 2025
Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time. please be aware while installing the app.
Hi Zevar, we’re very sorry for the frustration this situation has caused. We completely understand how upsetting unexpected charges can be. Our team wants to make this right and review your billing right away. Please contact us at [email protected] or WhatsApp +62 815 1423 1000 so we can assist you directly and ensure everything is resolved quickly 🙁
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