bitLogin: Social Login & Forms
bitLogin – Google & Social Login + Forms
Rating
3.3
feedback
21
chart
#1,383
All reviews
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Aug. 23, 2025
Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time. please be aware while installing the app.
Hi Zevar, we’re very sorry for the frustration this situation has caused. We completely understand how upsetting unexpected charges can be. Our team wants to make this right and review your billing right away. Please contact us at [email protected] or WhatsApp +62 815 1423 1000 so we can assist you directly and ensure everything is resolved quickly 🙁
May 27, 2025
I couldn't find any customer support. Even after I sent several emails, there was still no reply. My store has been constantly redirected for login or registration due to this app. I have to switch to a new app. It's very sad
Hi, Eleven Oasis, we're sorry for the inconvenience🙏 our team has already reached out to your email to assist you. Please let us know how we can improve, we truly value your feedback🙏
May 23, 2025
It doesnt work consistently. login issue needs to be fixed.
Hi Sahar, thank you for your feedback. We’re sorry you ran into login issues. Our team is already checking to make sure everything runs smoothly. Please reach us at [email protected] or WhatsApp +62 815 1423 1000 so we can assist you directly and resolve this quickly. We appreciate your patience and will work to improve your experience.
Feb. 10, 2025
why can i use this app?
Hi OUPES, we're sorry for the inconvenience. Our team has already reached out to assist you. Please let us know how we can improve, we truly value your feedback :)
Oct. 10, 2024
I paid to use the standard plan but it didn't update, it was deducted from the invoice but I don't have access to the plan, and no one helps me on WhatsApp or anywhere, incompetent company
Hi Shop Mundo Digital, we sincerely apologize for the frustration caused. We understand how important it is to have immediate access after upgrading. Sometimes there may be a delay in syncing the plan on Shopify’s side. Please contact us at [email protected] or WhatsApp +62 815 1423 1000 so we can review your invoice and activate your plan right away. We truly value your trust and will prioritize resolving this for you.
Nov. 15, 2023
Customer service is almost non-existent. no response to queries even on a paid plan.
Hi Crazy Mosquitoes, we’re very sorry you felt unattended. That’s not the experience we want for our customers, especially on a paid plan. Please reach us directly at [email protected] or WhatsApp +62 815 1423 1000 so we can assist you promptly. We appreciate your patience and will make sure your queries are addressed quickly moving forward.