Shop Mundo Digital review for bitLogin: Social Login & Forms

1 / 5

Oct. 10, 2024

I paid to use the standard plan but it didn't update, it was deducted from the invoice but I don't have access to the plan, and no one helps me on WhatsApp or anywhere, incompetent company

Using app

21 days

Total reviews

7

Average rating

4.4

Developer Reply

We are sorry to hear about this experience, Shop Mundo Digital. Billing and plan access issues are understandably frustrating, especially when they interrupt your work. Our team has already reviewed this case and has been trying to reach you to help resolve the plan update and clarify the invoice deduction. We have been reaching out to assist, but have not heard back so far. This is not the experience we aim to provide, and situations like this are handled with priority once we are able to connect directly. Plan access updates can sometimes be delayed due to platform synchronization, but our support team is fully equipped to fix this and ensure everything is aligned correctly. We remain ready to assist and are committed to resolving this fairly and transparently as soon as we are in touch.

bitLogin: Social Login & Forms for Shopify
bitLogin: Social Login & Forms
3.8 star
26 reviews

1‑click Google login & data‑capture forms

Developer
Shopify App Store