bitLoyalty: Loyalty & Login
The reviews for bitLogin are mostly positive, highlighting the excellent customer service provided by the team. Users appreciate the quick responses and helpful assistance in resolving any issues they encounter. The app is praised for its ease of use and effectiveness in providing a smooth social login experience for customers. However, there are some negative reviews mentioning issues with billing, lack of consistent functionality, and difficulties in reaching customer support. Overall, bitLogin seems to be a popular choice for Shopify store owners looking for a reliable social login solution with good support.
Review RSS feed
bitLogin has been awesome. The team is super helpful, and the app gives us the best social login experience we’ve had on Shopify. It really made our website easier for customers to use.
Thank you, Outerbloom. We truly appreciate your trust after about three years of using the app. We are glad to hear that bitLogin has provided a smooth and reliable social login experience on Shopify and helped make your website easier for customers to use. Consistent performance and responsive human support are priorities for us, and it means a lot to know this has been reflected in your experience. Thank you for continuing to partner with bitbybit.
We ran into a problem with our social login setup, but the team quickly gave us everything we needed to fix it. They even checked in the next day to make sure things were working fine. Amazing support, and bitLogin has been running perfectly for us. Thank you bitbybit :)
Thank you, FAVO. We truly appreciate your trust after more than three years of using the app. We are glad our team could quickly support you in resolving the social login setup and follow up the next day to ensure everything was running properly. This level of responsiveness and care is the standard we aim to maintain for every customer. Thank you for continuing to rely on bitbybit as a long term partner.
Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.
Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊
Great app, the customer service also very helpful and fast responding.
Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇
Its for the second/third time i am facing such isue where i got charged for the plan i havent even used bitspeed social login in any way not even a single customer sign in is done coz they don't even support customer account 2.0 but they added one month charge on my bill this frustrating and unprofessional at the same time. please be aware while installing the app.
Thank you for sharing your feedback, Zevar. We are sorry for the frustration this situation caused and understand how concerning billing issues can be. Our team has already reached out to you multiple times to explain the charge and to help review your account in detail. We are committed to resolving this transparently and fairly, especially when expectations do not align with technical limitations or plan status. Billing is system generated based on installation and active plan status, not on sign in volume. However, when there is confusion, our support team always steps in to review and assist on a case by case basis. We take concerns like this seriously and encourage anyone with similar questions to contact our support team directly, as these matters are handled by real people and addressed responsibly.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.