bitLoyalty: Loyalty & Login for Shopify

bitLoyalty: Loyalty & Login

Loyalty points & rewards that bring shoppers back.
Developer
bitbybit
Rating
4.1
Feedback
19
Reviews
Chart
#2,592
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for bitLogin are mostly positive, highlighting the excellent customer service provided by the team. Users appreciate the quick responses and helpful assistance in resolving any issues they encounter. The app is praised for its ease of use, customization options, and the seamless social login experience it offers to customers. However, there are some negative reviews mentioning issues with billing, lack of customer support responsiveness, and occasional login problems that need to be addressed for a smoother user experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 16%
Less than a day 11%
Less than a month 53%
Less than a year 16%
More than a year 5%
All reviews
5 / 5 Share
Jan. 3, 2026

Store Using app Total reviews Average rating
A2Z 14 days 2 5.0
5 / 5 Share
Aug. 29, 2025

Very useful, better structured than others I have tested. It works independently without needing to access Meta, Google, Apple, or other configurations to log in. I contacted support and they quickly resolved the issues I had.

Store Using app Total reviews Average rating
KO SAMUI TAILORS 1 day 4 5.0
Developer Reply

Hi KO SAMUI TAILORS, thank you so much for your kind words. We’re glad to hear bitLogin is working smoothly for you and that you find it easier than other options. It’s great to know our support team could help quickly as well. Your feedback means a lot and encourages us to keep improving 😊

5 / 5 Share
Aug. 29, 2025

Great app, the customer service also very helpful and fast responding.

Store Using app Total reviews Average rating
VitaminDiskon 12 months 3 5.0
Developer Reply

Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇

1 / 5 Share
May 27, 2025

I couldn't find any customer support. Even after I sent several emails, there was still no reply. My store has been constantly redirected for login or registration due to this app. I have to switch to a new app. It's very sad

Store Using app Total reviews Average rating
Eleven Oasis 6 months 12 3.6
Developer Reply

Thank you for sharing your experience, Eleven Oasis. We are truly sorry for the frustration this caused and understand how disruptive login and redirection issues can be for a live store. Our team has been actively following up to connect with you and help resolve this. This is not the experience we aim to provide, and issues like this are usually related to specific login or theme configurations, which we are always ready to review and assist with directly. We remain available and committed to helping ensure everything is properly addressed. Thank you for taking the time to share your feedback.

1 / 5 Share
May 23, 2025

It doesnt work consistently. login issue needs to be fixed.

Store Using app Total reviews Average rating
Sahar Persian Plate 8 days 3 1.0
Developer Reply

Thank you for sharing your feedback, Sahar Persian Plate. We are sorry to hear about the inconsistency you experienced, especially with login functionality. Our team has been actively following up to connect with you and help review this issue, as login behavior can be affected by specific store or theme configurations. This is not the experience we aim to provide, and we are committed to resolving it properly. We appreciate you raising this concern and remain available to assist until everything works as expected.

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