bitChat: WhatsApp AI Chatbot
AI Chatbot for Shopify via WhatsApp, Livechat Shared Inbox
Rating
5.0
feedback
6
chart
#4,236
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
17%
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Less than a month
0%
-
Less than a year
50%
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More than a year
17%
Reviews Summary
bitChat is highly praised by users for its effectiveness in managing customer inquiries on WhatsApp. The AI chatbot and ticketing system are highlighted as key features that make customer service easier and more organized. Users appreciate the convenience of the chat application and the app's user-friendly interface. The app is commended for improving customer satisfaction and streamlining after-sales service. Additionally, users recommend bitChat for its ability to create WhatsApp automations and enhance communication efficiency with AI assistance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 12, 2025
When we were struggling with random Whatsapp Business bans, the team has helped us in setting up Whatsapp Business API and supported our migration and our never-ending questions. We've been using this for 2-3 months now, no big hiccups, works like a charm.
May 17, 2024
bitChat is a lifesaver! Managing customer inquiries on WhatsApp has never been easier. The AI chatbot is super helpful, and the ticketing system keeps everything organized.
March 8, 2024
Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.
March 8, 2024
Very good app, help us to manage customers chat, have a clean simple and user friendly interface also easy to setup. Make us more faster to service the customers and good for the after sales service. Customers statisfication going high after use the app.
Sept. 11, 2023
Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.
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