bitChat: WhatsApp AI Chatbot
AI Chatbot for WhatsApp: 24/7 Sales & Support Agent
Rating
5.0
feedback
13
chart
#2,666
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
31%
-
Less than a year
62%
-
More than a year
0%
Reviews Summary
The reviews for the Bitchat Shopify App are overwhelmingly positive, highlighting the app's exceptional customer support, ease of setup, and effectiveness in automating WhatsApp communications. Users appreciate the instant and 24/7 support across various platforms like WhatsApp, Instagram, and Facebook. The AI capabilities of the app are praised for providing quick and accurate responses, reflecting the business's identity. Additionally, the app's integration with Shopify is seamless, allowing for automated and organized customer interactions. Users also commend the cost-effectiveness and reliability of Bitchat, making it a top choice for managing customer service efficiently.
Highlights
Review RSS Feed
All reviews
Dec. 22, 2025
bitchat really shines on customer support, it replies instantly 24/7 on whatsapp ig and fb, answers most questions on its own, and cleanly passes complex cases to humans without breaking the flow. customers get fast help, teams stay organized, and for the price you pay it feels like having an always on support agent that also helps drive sales.
Thank you so much for the 5 star review, Toddly. We are really glad to hear that bitChat has been helping your team deliver fast, seamless support across WhatsApp, Instagram, and Facebook. It is great to know the AI is handling questions smoothly while passing complex cases to your team without disrupting the conversation. Your feedback means a lot to us and motivates our team to keep improving both support and sales impact. If you ever need help or want to explore more ways to optimize your setup, we are always here for you.
Sept. 29, 2025
Great app, quick to set up, and makes WhatsApp chat smooth.
Thank you, ליליבלום. We are glad to hear the setup was quick and that the app makes your WhatsApp chats smooth. If you ever experience anything unexpected, most issues can be resolved by checking your connection, refreshing the session, or revisiting the setup steps in the app settings. Our help center also covers common scenarios in a clear step by step way. We appreciate your trust and hope the app continues to support your daily workflow.
Sept. 23, 2025
Working with Bitchat has been key to ensuring my online store's service runs smoothly and professionally. Their integration with Shopify has allowed me to automate WhatsApp communications, allowing the AI to serve customers exactly the way I need: quickly, accurately, and in a style that reflects my business's identity. What I appreciate most is the ease of implementation and the support they provide; it's clear they understand what an entrepreneur needs to improve their customer experience. Thanks to them, my store can now operate 24/7 in an organized and effective manner. I definitely recommend Bitchat to any business looking to take their service to the next level.
Thank you so much for sharing this thoughtful review. We are really happy to hear that bitChat and our Shopify integration have helped your store run more smoothly and professionally, while keeping the communication style true to your brand. It means a lot to us that the ease of setup and our support stood out, because we know how important efficiency is for growing a business. We truly appreciate your recommendation and are excited to keep supporting VARIEDADES KyS as you continue delivering great customer experiences 24/7.
Sept. 18, 2025
Mais importante do que uma solução, é o apoio ao cliente pois quando as coisas deixam de funcionar, a empresa pára e precisamos de agir no imediato. Começamos a testar o Bitchat há 6 meses e estamos muito satisfeitos com os resultados, e principalmente com o apoio que temos tido via whatsapp. Por isso, e de uma forma muito honesta, recomendo o Bitchat.
Hi Laser Madeira, Thank you so much for your kind words and for trusting bitChat over the past 6 months. We are very happy to hear that our support on WhatsApp has been valuable for you, especially when quick action is needed. Your recommendation means a lot to us, and we’ll keep working hard to deliver both reliable solutions and dedicated customer support. Wishing you continued success.
Sept. 7, 2025
This is a great app for those looking for a reliable client service agent to work on whatsapp and instagram DM. We have worked with a lot of options and bitChat is the the best we have come to use so far: 1 - the agent is very reliable and the conversational model is very loyal to our knowledge base and never allucinates. The dashboard is also very easy to use and there is a lot of space for prompts. 2 - the cost - benefit of Bitchat also good as we have one provider for both whatsapp and instagram DM where we get most our demands from clients. The support is also great. Our business model is a little more complex than usual and support has been very opened to hear our issues and adapt the tool as much as possible to cover our needs.
Thank you so much, Jardin Velharia! 🌟 We’re really happy to hear that bitChat has been a reliable partner for your WhatsApp and Instagram support. It’s great to know the AI agent is staying true to your knowledge base and helping your team without hallucinations. We also appreciate your feedback on the dashboard — we’ll keep improving so you always have more room to grow with us. Grateful to have you with us! 💚
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more