bitChat: WhatsApp AI Chatbot for Shopify

bitChat: WhatsApp AI Chatbot

bitChat: AI Chatbot for WhatsApp – 24/7 Sales & Support...

Developer

Rating

5.0

feedback

5

Reviews

chart

#3,396

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent support team for their quick responses and technical assistance. Customers appreciate the app's features such as managing customer inquiries on WhatsApp, the AI chatbot, and the ticketing system. Users also highlight the convenience of the chat application for staying in touch with clients and the app's ability to create WhatsApp automations. Overall, the app is highly recommended for its effectiveness in managing customer service and improving communication efficiency.

Highlights

Excellent support team and quick responses
Convenient features for managing customer inquiries
Efficiency in communication and customer service management
AI chatbot and ticketing system functionality
Recommendations for creating WhatsApp automations

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 17, 2025

The support team was truly great — they helped me figure out complex backend technicalities I couldn’t solve on my own. Super fast responses and really knowledgeable. Would definitely recommend!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear this! That's exactly what we're here for. Appreciate the kind words and for recommending us!😊

5 / 5 Share

March 12, 2025

When we were struggling with random Whatsapp Business bans, the team has helped us in setting up Whatsapp Business API and supported our migration and our never-ending questions. We've been using this for 2-3 months now, no big hiccups, works like a charm.

Using app

About 2 months

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for the review😊 We're glad to help with your WhatsApp API setup and it’s running smoothly. If you ever need further support, we're always here to help!

5 / 5 Share

March 8, 2024

Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

Very useful! Highly recommended for those of you who find difficulty in managing customer service agents. You can save time in finding the right sentence with AI, provide faster responses, and making communication more efficient.

Store

BIYU

Using app

About 3 hours

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more