bitChat: WhatsApp AI Chatbot for Shopify

bitChat: WhatsApp AI Chatbot

AI Chatbot for Shopify via WhatsApp, Livechat Shared Inbox

Developer

Rating

5.0

feedback

5

Reviews

chart

#4,050

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

bitChat is highly praised by users for its effectiveness in managing customer inquiries on WhatsApp. The AI chatbot and ticketing system are highlighted as key features that make customer service easier and more organized. Users appreciate the convenience of the chat application and the user-friendly interface, which helps them stay in touch with clients efficiently. The app is commended for improving customer satisfaction and streamlining after-sales service. Additionally, users recommend the app for its ability to create WhatsApp automations and establish a WhatsApp Marketing Channel.

Highlights

Effective customer service management on WhatsApp
Convenience and efficiency in communication
User-friendly interface and setup process
Improvement in customer satisfaction
WhatsApp automations and marketing capabilities

Rating Breakdown

  • 5
    100% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 17, 2024

bitChat is a lifesaver! Managing customer inquiries on WhatsApp has never been easier. The AI chatbot is super helpful, and the ticketing system keeps everything organized.

Using app

8 days

Total reviews

12

Average rating

4.9

5 / 5 Share

March 8, 2024

Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Very good app, help us to manage customers chat, have a clean simple and user friendly interface also easy to setup. Make us more faster to service the customers and good for the after sales service. Customers statisfication going high after use the app.

Store

SESA

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

Very useful! Highly recommended for those of you who find difficulty in managing customer service agents. You can save time in finding the right sentence with AI, provide faster responses, and making communication more efficient.

Store

BIYU

Using app

About 3 hours

Total reviews

1

Average rating

5.0

All reviews

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