
bitChat: WhatsApp AI Chatbot
bitChat: AI Chatbot for WhatsApp – 24/7 Sales & Support...
Rating
5.0
feedback
5
chart
#3,396
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent support team for their quick responses and technical assistance. Customers appreciate the app's features such as managing customer inquiries on WhatsApp, the AI chatbot, and the ticketing system. Users also highlight the convenience of the chat application for staying in touch with clients and the app's ability to create WhatsApp automations. Overall, the app is highly recommended for its effectiveness in managing customer service and improving communication efficiency.
Highlights
All reviews
July 17, 2025
The support team was truly great — they helped me figure out complex backend technicalities I couldn’t solve on my own. Super fast responses and really knowledgeable. Would definitely recommend!
We're so glad to hear this! That's exactly what we're here for. Appreciate the kind words and for recommending us!😊
March 12, 2025
When we were struggling with random Whatsapp Business bans, the team has helped us in setting up Whatsapp Business API and supported our migration and our never-ending questions. We've been using this for 2-3 months now, no big hiccups, works like a charm.
Thank you for the review😊 We're glad to help with your WhatsApp API setup and it’s running smoothly. If you ever need further support, we're always here to help!
March 8, 2024
Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.
Sept. 11, 2023
Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.
May 16, 2023
Very useful! Highly recommended for those of you who find difficulty in managing customer service agents. You can save time in finding the right sentence with AI, provide faster responses, and making communication more efficient.
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