Rating
5.0
feedback
5
chart
#3,812
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
20%
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Less than a month
20%
-
Less than a year
60%
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More than a year
0%
Reviews Summary
bitChat is highly praised by users for its effectiveness in managing customer inquiries on WhatsApp. The AI chatbot and ticketing system are highlighted as key features that make customer service easier and more organized. Users appreciate the clean and user-friendly interface, easy setup process, and the app's contribution to faster customer service and improved customer satisfaction. Additionally, the app is commended for its support in establishing WhatsApp Marketing Channels and providing prompt responses to user issues. Overall, bitChat is recommended for its efficiency in managing customer interactions and enhancing communication with clients.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 17, 2024
bitChat is a lifesaver! Managing customer inquiries on WhatsApp has never been easier. The AI chatbot is super helpful, and the ticketing system keeps everything organized.
March 8, 2024
Excellent overall for using this app. Manage customers and very helpful. Convenient chat application to helps you always be in touch with clients. I definitely recommend you to use this app.
March 8, 2024
Very good app, help us to manage customers chat, have a clean simple and user friendly interface also easy to setup. Make us more faster to service the customers and good for the after sales service. Customers statisfication going high after use the app.
Sept. 11, 2023
Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the basic features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing.
May 16, 2023
Very useful! Highly recommended for those of you who find difficulty in managing customer service agents. You can save time in finding the right sentence with AI, provide faster responses, and making communication more efficient.
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