bitCRM: WhatsApp Marketing CRM for Shopify

bitCRM: WhatsApp Marketing CRM

Cart recovery + WhatsApp broadcasts. 97% open. Free plan.
Developer
bitbybit
Rating
4.3
Feedback
14
Reviews
Chart
#5,031
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are a mix of positive and negative feedback. Some users found the app stressful to use and mentioned a lack of assistance for installation. On the other hand, many users praised the app for its efficiency in automating tasks, such as broadcasting, tagging, and order reminders. The support team was highlighted as helpful and responsive. Users appreciated the simplicity of the UI and the ease of use, along with the various features like AI integration and automation. Overall, the app was recommended for its ability to streamline communication processes and boost customer satisfaction. However, there were concerns about the initial learning curve and the need for better installation assistance.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 7%
Less than a month 7%
Less than a year 57%
More than a year 29%
All reviews
1 / 5 Share
Feb. 5, 2026

super strefull for using , no assitance to install

Store Using app Total reviews Average rating
My Store 5 days
Developer Reply

We are sorry to hear that the app felt stressful and that you had trouble during installation. We want every customer to have a smooth experience and would be happy to help resolve this. Our team has actually reached out and has been waiting to assist you, but we have not been able to connect yet. For the fastest help, please contact our 24/7 support on WhatsApp at +62 81514231000. Our team will guide you step by step to ensure everything works properly for your store. 😊

1 / 5 Share
Jan. 27, 2026

NO me funciono, hice una configuracion y despues nada. PESIMA

Store Using app Total reviews Average rating
Amaru skincare About 2 hours 1 1.0
Developer Reply

Hello, we are very sorry to hear about this inconvenience. We want you to know that we provide 24/7 assistance. When contacting us by email, the response time may be a bit longer; however, if you write to us via WhatsApp, we can respond immediately and directly to solve any configuration issues. We see that our team has already reached out to you, and we hope everything is working correctly now. Thank you very much for your patience!

5 / 5 Share
Dec. 10, 2025

Flow otomatisnya bikin kerjaan jadi lebih efisien. Broadcast, tagging otomatis, dan reminder order jalan mulus. Support team juga cukup baik. Recommended!

Store Using app Total reviews Average rating
Alcavella 3 months 1 5.0
Developer Reply

Thank you, Alcavella. We are happy to hear that the automated flows have helped make your work more efficient and that features like broadcast, automatic tagging, and order reminders are running smoothly. We also appreciate your feedback about our support team. Thank you for the recommendation and for trusting us to support your operations.

5 / 5 Share
Dec. 4, 2025

Great Solution and great support! We are already using for 6 months! The show must go on! :)

Store Using app Total reviews Average rating
Laser Madeira 4 months 6 5.0
Developer Reply

Thank you, Laser Madeira. We truly appreciate your support and enthusiasm after using the app for six months. We are glad to hear that the solution and our support team have been working well for you. The show must go on, and we are happy to be part of the journey with you.

5 / 5 Share
Dec. 4, 2025

aplikasinya mudah digunakan dan UInya juga simpel dan menarik tim bitbybit juga sangat membantu jika ada kendala dan menjelaskan dengan baik

Store Using app Total reviews Average rating
TOPGOLF Over 1 year 3 5.0
Developer Reply

Thank you, TOPGOLF. We truly appreciate your trust after using the app for over one year. We are happy to hear that the app is easy to use, with a simple and attractive interface, and that the bitbybit team has been helpful whenever there were challenges. Long term users like you mean a lot to us because they reflect consistency, reliability, and ongoing support. Thank you for growing with us and for being part of the journey.

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