bitCRM WhatsApp Abandoned Cart
The reviews for this Shopify App are quite mixed, with some users giving it a low rating due to difficulties in using and lack of installation assistance. On the other hand, many users have rated it highly for its efficiency, ease of use, and helpful features like automated workflows, broadcast campaigns, and AI tagging. The support team is also praised for being responsive and helpful. Overall, the app seems to be beneficial for marketing needs, customer service operations, and automation of tasks, especially for businesses looking to enhance their communication and scale through WhatsApp automation.
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We've been running bitCRM for months to handle WhatsApp order follow-ups for our brand. The customer segmentation is the feature we use most — we can separate campaigns for retail customers and our reseller network, which used to be a manual mess. Abandoned cart recovery runs on its own once set up, and the Shopify sync means we never export customer lists anymore. Setup took a bit of trial and error at the start, but support responded quickly on WhatsApp when we got stuck. For a team as small as ours, having broadcasts, tagging, and reminders in one dashboard saves real hours every week. Recommended for Indonesian brands scaling on WhatsApp.
Fitur broadcast dan customer segmentation sangat membantu. Bisa kirim promo ke target yang tepat tanpa ribet. Workflow jadi lebih efisien dan campaign lebih terarah. Yang kami suka adalah integrasinya dengan Shopify. Semua data customer langsung sinkron sehingga gampang bikin automation sesuai aktivitas customer. Tidak perlu coding dan cukup mudah dipelajari.
Hello Bebica, Thank you so much for your 5-star review! We’re happy to hear that bitCRM has made it easier for your team to create more targeted campaigns and connect with the right customers. It’s great to know that the Shopify integration, customer segmentation, and no-code automation have helped streamline your workflow and make campaign management more efficient. We truly appreciate your support and look forward to continuing to help your business grow with bitCRM!
super strefull for using , no assitance to install
We are sorry to hear that the app felt stressful and that you had trouble during installation. We want every customer to have a smooth experience and would be happy to help resolve this. Our team has actually reached out and has been waiting to assist you, but we have not been able to connect yet. For the fastest help, please contact our 24/7 support on WhatsApp at +62 81514231000. Our team will guide you step by step to ensure everything works properly for your store. 😊
NO me funciono, hice una configuracion y despues nada. PESIMA
Hello, we are very sorry to hear about this inconvenience. We want you to know that we provide 24/7 assistance. When contacting us by email, the response time may be a bit longer; however, if you write to us via WhatsApp, we can respond immediately and directly to solve any configuration issues. We see that our team has already reached out to you, and we hope everything is working correctly now. Thank you very much for your patience!
Flow otomatisnya bikin kerjaan jadi lebih efisien. Broadcast, tagging otomatis, dan reminder order jalan mulus. Support team juga cukup baik. Recommended!
Thank you, Alcavella. We are happy to hear that the automated flows have helped make your work more efficient and that features like broadcast, automatic tagging, and order reminders are running smoothly. We also appreciate your feedback about our support team. Thank you for the recommendation and for trusting us to support your operations.
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