bitCRM WhatsApp Abandoned Cart
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Rating
4.3
feedback
15
chart
#5,272
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
13%
-
Less than a year
53%
-
More than a year
27%
Reviews Summary
The reviews for the app are quite mixed, with some users giving it a 1-star rating due to difficulties in using and lack of installation assistance. On the other hand, many users have rated it 5 stars, praising its automation features, user-friendly interface, and helpful customer support. Positive themes include efficient workflow automation, great support team, ease of use, and helpful features like broadcast campaigns and AI tags. Negative themes include difficulties in installation and usage.
Highlights
Review RSS Feed
All reviews
Feb. 5, 2026
super strefull for using , no assitance to install
Store
My Store
Using app
5 days
We are sorry to hear that the app felt stressful and that you had trouble during installation. We want every customer to have a smooth experience and would be happy to help resolve this. Our team has actually reached out and has been waiting to assist you, but we have not been able to connect yet. For the fastest help, please contact our 24/7 support on WhatsApp at +62 81514231000. Our team will guide you step by step to ensure everything works properly for your store. 😊
Jan. 27, 2026
NO me funciono, hice una configuracion y despues nada. PESIMA
Hello, we are very sorry to hear about this inconvenience. We want you to know that we provide 24/7 assistance. When contacting us by email, the response time may be a bit longer; however, if you write to us via WhatsApp, we can respond immediately and directly to solve any configuration issues. We see that our team has already reached out to you, and we hope everything is working correctly now. Thank you very much for your patience!
Dec. 10, 2025
Flow otomatisnya bikin kerjaan jadi lebih efisien. Broadcast, tagging otomatis, dan reminder order jalan mulus. Support team juga cukup baik. Recommended!
Thank you, Alcavella. We are happy to hear that the automated flows have helped make your work more efficient and that features like broadcast, automatic tagging, and order reminders are running smoothly. We also appreciate your feedback about our support team. Thank you for the recommendation and for trusting us to support your operations.
Dec. 4, 2025
Great Solution and great support! We are already using for 6 months! The show must go on! :)
Thank you, Laser Madeira. We truly appreciate your support and enthusiasm after using the app for six months. We are glad to hear that the solution and our support team have been working well for you. The show must go on, and we are happy to be part of the journey with you.
Dec. 4, 2025
aplikasinya mudah digunakan dan UInya juga simpel dan menarik tim bitbybit juga sangat membantu jika ada kendala dan menjelaskan dengan baik
Thank you, TOPGOLF. We truly appreciate your trust after using the app for over one year. We are happy to hear that the app is easy to use, with a simple and attractive interface, and that the bitbybit team has been helpful whenever there were challenges. Long term users like you mean a lot to us because they reflect consistency, reliability, and ongoing support. Thank you for growing with us and for being part of the journey.
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