吃货老板娘® LadyBossFoodie review for bitCRM WhatsApp Abandoned Cart
May 14, 2025
We've been using bitChat for close to 6 months now, the support team is very responsive and simplified our work a lot. - Updated 14/5/2025: After they launched new plan, now all automated messages come with their footer "powered by bitbybit", there was no communication update to their customers. We only realised when we look into the automated messages. The customer service has also gone from 5 to 0, most of it are AI powered chats which leave you with 0 solution. If you want something cheap that can work? Yes. If you want to be able to customise + good support that actually respond to you? There are better alternatives out there.
Hi LadyBossFoodie, we’re very sorry to hear about your disappointment after our recent update. We truly value that you have been with us for many months and that our app once simplified your work. It is clear we did not communicate the change about the footer well and we sincerely apologize for the surprise it caused. Our team is reviewing how we share updates so this does not happen again. Please reach us at [email protected] or on WhatsApp at +62 815 1423 1000 so we can look into the best way to support you further 🙁
Deleted on Shopify: Nov. 11, 2025, 5:07 a.m.