All reviews

Rating Breakdown

  • 5
    97% (1,167 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 94% (1,130)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2026

Great app and great customer care contact - really helpful when I had an issue setting the referral program up! Thank you Leo for your fast and thorough help!

Store

SHAVENT

Using app

--

Total reviews

13

Average rating

4.7

5 / 5 Share

March 10, 2026

Excellent App with outstanding customer service (my customer service rep Leo was outstanding!). Highly recommended app that does its job very easily and effectively!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Çok güzel çalışıyor, istenilen her özellik var. En önemlisi süper bir destek hattı (Thanks a lot Flora!)

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

March 6, 2026

I recently subscribed to the pro account and I have been very happy with the perks associated with the subscription! The support has been great, especially Leo who was very quick to help me get a custom domain name set up today!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2026

Quinn was such a great help! Fixed our issue in no time and speedy replies!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

Quinnn is a huge help

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

When you need help, you want it fast...and that happened with BixGrow! I was so impressed with my live customer support person. I was already loving the app, but this made me love it more.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Support is great! Thanks for that. ◡̈

Using app

11 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 3, 2026

The app is exactly what we need for tracking and paying out our affiliates. Flora and Quinn were also very helpful in getting our custom affiliate portal url set up!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Wonderful experience working with the BIxGrow Team! They go above and beyond to provide premium support and ensure a seamless setup. Continued support is always fast and reliable as we've seen rebranding our domains. We recommend BixGrow if you're looking for a highly effective solution to support your business.

Store

PROFFEE

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

The after-sales service is patient and professional, and problems are solved promptly.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Wow, I decided to switch to BixGrow and Flora helped me like right away. I got set up super fast. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Great app and great support from Julia & team!

Store

Xlash

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

User friendly, good function and facilities. The response to enquiries is also prompt.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Raske til å svare og veldig behjelpelig!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

The BixGrow support/dev team helped provide the Javascript needed for our Shopify headless setup. Process was quick and easy!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

This Review credits to the customer support from Julia, im just seeting up the app and didn´t used it until now. But It looks promising, simple and fast to set up with in genreal great funktions. CS is very helpful and fast

Using app

About 13 hours

Total reviews

7

Average rating

5.0

1 / 5 Share

Feb. 18, 2026

We installed BixGrow expecting a seamless affiliate tracking system where referral links would automatically attribute sales — without requiring customers to manually enter coupon codes. However, it was not clearly communicated that in many cases customers still need to apply a coupon code for proper attribution. If that’s the setup, then the value proposition becomes questionable. We can simply generate and share coupon codes ourselves without needing an additional app. The positioning of the feature feels misleading, as it suggests a smoother, more automated experience than what is practically delivered. As merchants, we rely on transparency before integrating tools into our store ecosystem. Due to this lack of clarity, we have removed the app from our store. We hope the team improves communication around how tracking actually works so other merchants can make fully informed decisions.

Store

Ecofynd

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

While we value all feedback, we must clarify that BixGrow provides seamless affiliate tracking via referral links without requiring customers to manually enter coupon codes, as attribution occurs automatically upon a click. The specific "auto-apply coupon at checkout" feature is a premium automation included in our Scale plan, which is clearly detailed on our pricing page. Judging an app solely by its listing is insufficient, as those summaries highlight prominent features and link to full detail pages to provide a complete picture of functionality. Our system delivers exactly the automation it promises to those who select the appropriate plan; therefore, the only misleading element here is this review, which mischaracterizes our functionality and transparent documentation. We would appreciate it if you could take serious consideration before leaving app reviews. If you want every feature you need to be free, you can find other apps that offer everything for free - good luck with that.

5 / 5 Share

Feb. 17, 2026

These guys have awesome support and a great product. I had a few questions later in the evening around 9pm and someone was on the Chat to help me and resolved my issue. Thanks very much for your great support.

Using app

10 months

Total reviews

4

Average rating

5.0