All reviews

Rating Breakdown

  • 5
    97% (1,178 ratings)
  • 4
    2% (23 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 94% (1,144)
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5 / 5 Share

May 28, 2026

The response times are amazing, really easy straightforward app. Highly recommend

Store

Zeeluxe

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2026

They have great real-person customer services and easy setup for affiliate marketing. Thank Julia for the carrot receipe.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2026

Excellent service, Flora helped me through the difficult parts of the program. Thank you.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2026

Great support that has been really helpfull for setting up my custom domain for the affiliates portal. French translation is good and the affiliates portal looks great !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

I have been exploring a couple of affiliate marketing app and decided on using BigGrow. The user interface was friendly and easy to navigate which stood out compared to the others I tried. The features and functions were also plenty. Also, worth mentioning was the the customer support. I needed help with some customization and Amy from the support team was patient and helpful and helped me set it up in no time.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

The best customer support - have been able to help with every question and always a fast response.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Excelente aplicação, muito simples e prático, fidedigno com as infomrações em tempo real, recomendo a todos!

Using app

3 months

Total reviews

2

Average rating

5.0

2 / 5 Share

May 19, 2026

Still charging me two months later for an app i havent even got inxtalled

Store

Sundé

Using app

About 1 year

Total reviews

2

Average rating

2.0

Developer Reply

Hi Sundé, We understand the frustration and want to clear up how Shopify billing works for everyone's peace of mind. Shopify completely controls the billing infrastructure. Every app runs on its own independent 30-day cycle that rarely aligns with your main Shopify bill. That said, if an app's cycle starts right before you uninstall it, Shopify will still include that final, pre-generated charge on your next upcoming invoice, although uninstalling the app immediately stops all future cycles. While Shopify automatically generates these bills, we absolutely can and do issue refunds for any accidental overlaps. We have already reached out to you directly via chat to process your refund and look forward to your cooperation.

5 / 5 Share

May 18, 2026

The support is always excellent. All of my concerns and questions are always answered correctly.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2026

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2026

Amazing service, quick to response and can't beat the price. Great for integration with subscription apps

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2026

While app is easy to understand, if you aren't used to it yet, you can easily get lost in the features, good thing the support is top notch...

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2026

Muito bom!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2026

We have used BixGrow now for almost 2 years and it has been extremely efficient and cost effective for our company. Quinn has been a great support too!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 12, 2026

Julia was very responsive to all my questions and took the time to explain things clearly

Using app

About 6 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

May 12, 2026

Good App must try.

Store

Docha

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 10, 2026

BixGrow Affiliate is a great app with excellent support. The platform is helpful for managing an affiliate and partner program on Shopify, and the support team is very responsive. I especially want to thank Flora, the live chat agent who assisted me. She was very kind, wise, patient, and clear in her explanations. She helped me understand the commission rules and partnership setup much better. Great experience overall - highly recommended for Shopify store owners who want to build and manage an affiliate program professionally.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2026

I've used this app before. It was great for affiliates managing their own sales and payouts. I recently reinstalled it after moving my affiliates to an in-app space—now I'm returning them to Shopify's ecosystem. Quinn and Leo were very helpful while I was attempting to link another app that was not technically showing as supported in the documentation. They helped me understand the hierarchy of affiliate rules better and I feel confident in my setup. Very much appreciate the help and support and definitely recommend this app!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 7, 2026

Very responsive and offers direction when you lose track of the data.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 7, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0