BixGrow Affiliate Marketing
BixGrow - Affiliate Marketing
Rating
4.9
feedback
1,287
chart
#532
All reviews
Rating Breakdown
Review RSS Feed
Nov. 19, 2024
Support sehr gut, konnten mir in allen Fragen helfen. Support antwortet in der Sprache, in der man die Frage stellt. Ein paar Kleinigkeiten des Programms/der App sind noch verbesserungswürdig. Aber alles im Allen funktioniert es gut. Allerdings ist das Handling der App ohne den Support nicht selbsterklärend. Aber wie gesagt: der Support macht seine Sache gut und antwortet sehr schnell. Der Dialog ist respektvoll und sehr nett.
Sept. 4, 2024
Great app, and incredible prices. Minimal but effective - there's nothing superfluous here. Unfortunately, didn't work with Shop Pay, Google Pay, or Apple Pay checkouts which are a lot of what our customers use, so we couldn't use it. Support was quick to respond and tell me this, which was super helpful with the built-in chat.
Thank you for your feedback! We're delighted to hear that you found our app a good fit for your liking. However, we couldn't seem to find any chat history between you and our support agents, especially regarding checkout. We indeed support the checkout methods you need plus some other third-party ones as well so, can you kindly double-check to make sure that it's BixGrow Support you reached out to and that you haven't mistaken our app for another? If possible, please reply to this email so that we can assist you further!
July 18, 2024
Works pretty smooth so far. Haven't had it long but it seems pretty good
Thank you for your feedback! We're glad to hear the app is working smoothly for you. If you have any suggestions for improvement or need assistance, please contact us at [email protected] or via live chat. We're here to help!
June 12, 2024
I have been using the BixGrow app for a couple of years now without incident. Recently we had an issue with the discount on the affiliate link not being applied. I wrote to the company and it was fixxed overnight. The sale was made, discount applied and the commission allocated. A very good result.
Thank you for your review and your continued support over the years! We're glad to hear our team was able to resolve your issue promptly. If you have any suggestions for further improving your experience, please reach out to us at [email protected] or via live chat. We're here to ensure your continued satisfaction with BixGrow!
March 31, 2024
Feb. 9, 2024
I just started working with this app so far everything is going well with customer service. They respond in an adequate time whenever I need help, and they go step by step with me to set everything up. The app is not hard to set up. I'll say more next time about its contribution in the growth of my business.
Thank you for your feedback and positive experience with our customer service! We're glad to hear that setting up the app has been smooth for you. If there's anything specific you'd like to share or if you have suggestions for improving your experience further, please feel free to reach out to us at [email protected] or via live chat. We look forward to hearing more from you!
Jan. 2, 2024
They have helpful customer support, the app itself is easy to use and navigate.
Thank you for your feedback. We're glad to hear you've found our app user-friendly and our customer support helpful. Should you need further assistance, feel free to reach out to us at [email protected]!
Dec. 26, 2023
Some features are still missing but the team keeps improving the extension and the customer support is very active to help you setting up whatever you have to do
Thank you for your feedback! We're continuously enhancing our app's features and appreciate your patience. If there are specific features you'd like to see or any further assistance needed, please reach out to us at [email protected] or through our live chat. Your input helps us improve and ensures a better experience for you with BixGrow!
Oct. 25, 2023
I'm still setting up the app. But the support team have been helping a lot.
Thank you for your feedback! We're delighted to hear that our support team has been assisting you during the setup process. If you have any suggestions or if there's anything specific we can do to enhance your experience further, please don't hesitate to reach out to us at [email protected] or via live chat! We're here to ensure your experience with BixGrow is top-notch.
Oct. 23, 2023
At Wayzn.com we use the app for both affiliate and refer-a-friend. It is convenient being able to manage both programs with a single app. The affiliate side is easy to set up and easy to use, but the referral half of the app is not very mature yet (even basic reporting is missing), so I can only give four stars. I have used a lot of plug-ins and the thing that shines brightest about Bix is their customer support. They are responsive, knowledgeable and provide a level of support way above what we get from other apps that cost 10x what we pay for Bix.
Thank you for your thoughtful feedback, we appreciate your review! At BixGrow, we're committed to continuous improvement, and your feedback helps us immensely. If you have any specific suggestions or would like to share more about your experience, please feel free to reach out to us at [email protected] or through our live chat. We're here to assist you and make your experience even better!
Oct. 4, 2023
I'm not sure I can give full honest feedback yet as I haven't fully tested it out. Although it seems good so far.
Store
My Store
Using app
8 months
Sept. 20, 2023
I’m new to the App. So far, it’s been a very good experience. I needed to a bit support for a question; Evelyn responded quickly and was spot on with the guidance. Thank… keep moving forward..
Thank you for trying out our app, and we're delighted to hear that you've had a positive experience so far! If there are any specific features or improvements you'd like to see to make your experience even better, please feel free to share your suggestions with us via [email protected] or through live chat. We're here to help you keep moving forward with your affiliate program!
Sept. 6, 2023
I recommend leaving the Tiers option in the commission options of the settings for the programs we create. The functionality of the two different Tiers options you have in the app are completely different and we need the flexibility. Thank you so much for all you guys do!!!!
Thank you for your feedback and recommendation! We value your input regarding the Tier option in the commission settings. To better understand your needs and improve your experience, could you please provide more details on how we can enhance this feature for you? Feel free to reach out to us at [email protected] or via live chat. We're here to assist and appreciate your insights!
Sept. 4, 2023
So far, so good. I'm testing things out and it seems pretty straightforward so far. 5-start raring for the prompt customer support thus far though. I've only had the app installed for a few hours. Looking forward to exploring more.
Thank you for your feedback and for trying out our app! To make your experience even better, we'd love to know if there's anything specific you'd like to see or any improvements you suggest. Feel free to share your thoughts with us at [email protected] or via live chat as you continue exploring the app. We're here to assist and enhance your experience!
July 8, 2023
THANK you so much for the help... Our small bisiness is taking of and we glad to be using BixGrow Affiliate marketing to help launch our brand to the next level.
Thank you for sharing your review with us! Your valuable feedback helps us identify areas for improvement, so please feel free to reach out to us anytime and I would be more than happy to assist you with improving your app experience. Serving you and meeting your needs is our utmost priority and pleasure!
May 23, 2023
Experiencing a couple of headaches setting up re international payments and tax, but I think I'm getting there... support has been very helpful.
Thank you so much for the kind feedback! What can we do to provide you with a better experience in our app? In case you need assistance, please don't hesitate to reach out at [email protected] - we're always here to help!
Feb. 20, 2023
Just started using this app for my online store that has just started up. Easy to setup and templates are user friendly. Still navigating the options and what this can do for my business. Would like to have more support throught the whole process to make it as seamless and efficient as possible.
Thank you so much for giving us feedback. Please check your in-app messages, we have something that will definitely improve your experience with us!!
Jan. 10, 2023
qiuck and easy but how do i send out the registration form to potential affiliates that is the only problem once i find that itll be a 5 star app highly recommend
Thank you so much for the kind feedback! What can we do to provide you with a better experience in our app? In case you need assistance, please don't hesitate to reach out at [email protected] - we're always here to help!
Dec. 24, 2022
So far so good! I haven't onboarded any influencers just yet. We did a test account and it seems pretty self explanatory. Thank you BixGrow for all of your thoroughness, attention to detail and really going above and beyond to create a platform that makes this process fun and exciting. As a designer myself I think of all the ways to win over a customer, and so far you've manage to win me over with this platform. I'm excited to see how it goes! - Solomon
Thank you so much for the kind feedback! What can we do to provide you with a better experience in our app? In case you need assistance, please don't hesitate to reach out at [email protected] - we're always here to help!
Dec. 19, 2022
Quinn and Leo were a big help in all of my questions. very patient and were sending pictures along with detailed messages to make everything crystal clear.
Thank you so much for the kind feedback! What can we do to provide you with a better experience in our app? In case you need assistance, please don't hesitate to reach out at [email protected] - we're always here to help!