All reviews

Rating Breakdown

  • 5
    97% (1,253 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Oct. 11, 2023

great support fast response

Store

Avalla

Using app

6 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 11, 2023

BixGrow is very convenient and the customer service is exceptional. They are always ready to assist and very fast to respond (Thank you Quinn). Highly recommend for anyone with a shopify store.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you find BixGrow convenient and our customer service exceptional, especially Quinn's assistance. Your recommendation means a lot to us. If you ever have more questions or need further assistance, please feel free to reach out to us at [email protected]. We're here to support your Shopify store's success!

5 / 5 Share

Oct. 11, 2023

The customer service is incredible! Fast response and super friendly. The app was implemented very quickly and I really like that you can customize the looks of the design :)

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Easy to install, set up and manage. Flawless integration. I received great support from Leo from BixGrow when assigning my custom subdomain for my affiliate pages.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

BixGrow is amazing!! The team has been so easy to work with, Leo was so helpful and took the time to help us with everything we needed. We are super excited to be able to launch our smaller store with an awesome robust affiliate program that matches that of super large brands! It was super easy to set up and it has an amazing platform and analytics dashboard. We are so excited we found BixGrow and can't recommend them enough!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your enthusiastic feedback! We're thrilled that you found BixGrow amazing and that Leo provided you with such helpful assistance. If you ever need more assistance or have questions, please don't hesitate to reach out to us at [email protected]. We're here to ensure your experience with BixGrow remains exceptional and successful!

5 / 5 Share

Oct. 9, 2023

Really easy to set up and customize a commission structure. Customer service is very readily available to help in the onboarding. Highly recommended!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

Just installed BixGrow into my Shopify store! Easy to install and use. Most importantly, a very intuitive program to set-up. I did have one small question and Flora (at Customer Support) was fabulous and quickly got me the answer I needed. Most importantly, I now have TWO affiliate programs set-up. One for 12% with it's own sign-up link and another for 25% with it's own sign-up link. <--yes, you can do that with BixGrow!!!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, and welcome to BixGrow! We're thrilled to hear that you found the installation and setup process easy and intuitive. Flora and our customer support team are here to assist you, and it's great to know they were able to provide you with the answers you needed promptly. Please feel free to reach out to us at [email protected], we're here to support your success!

5 / 5 Share

Oct. 8, 2023

Super easy to setup and use. Very helpful how-to and customer service guided me through the entire process. Mitigates the heavy lifting that exists with other affiliate apps.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Great customer service from Quinn and Evelyn, and I like all of the custom branding options!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Great service

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Just got help from Flora she was so nice, and I was able to retrieve my affiliates from my old store, into my new store after I though I lost all those affiliates and she helped me so easily!! And understood what I meant and got me them back!! I love bixgrow so much they be available all night and day too such a plus when dealing with all that fits so prominent on how you make your money

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with Flora and our app! We're delighted to hear that she was able to assist you effectively in retrieving your affiliates. If you ever have more questions or need further assistance, please don't hesitate to reach out to us at [email protected]. We're here to support you and ensure your experience with BixGrow remains exceptional!

5 / 5 Share

Oct. 6, 2023

excellent app and a wonderfull customes service

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

It's a very good plugin, I had some problems with it, fortunately the team's staff worked hard to help me and now the problem has been solved and I'm very thankful for that.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

I want to express my utmost satisfaction with BixGrow. The speed of response, continuous improvement, and exceptional customer support through the chat feature have truly impressed me. One instance that stands out is when I encountered a critical issue that needed immediate attention. I reached out to their support team via chat, and I was pleasantly surprised by the level of dedication from the development team. They managed to resolve the issue on the same day, and their commitment to finding a solution was remarkable. The responsiveness of the application and the constant evolution of its features have made it an essential tool in my daily routine. Knowing that I can rely on the support team to provide quick and effective solutions is a huge relief. I want to extend my gratitude to the entire team behind this app for their outstanding work and exceptional customer service. Keep up the fantastic work!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your heartfelt feedback, we're thrilled to hear that! If you ever have more questions or need further assistance, please feel free to reach out to us at [email protected]. We're here to ensure your experience remains exceptional and efficient. Your kind words are truly motivating, and we'll continue to deliver excellent service and features!

5 / 5 Share

Oct. 5, 2023

Very good support. very nice and reactive.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

This app is really great. Specially the customer service, specifically to Ms. Quiin, She answered all my questions and help me with my problems. This is a great app to help you increase sales and build community. Thank you so much

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Amazing customer service representatives as I am navigating and learning the app.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Leo was absolutely the best!!! He helped me with every single question I had. Very very helpful and nice.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 4, 2023

I'm not sure I can give full honest feedback yet as I haven't fully tested it out. Although it seems good so far.

Store

My Store

Using app

8 months

5 / 5 Share

Oct. 4, 2023

So far so great! I am still in the test phase of my affiliate program and in the post launch of my Referral program, but so far everything is working great! The team has been super responsive and graciously made some aesthetic updates for me. This is the most economical app for the amount of options and usability they provide. I have tried them all!! Thanks BixGrow...

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying our app and that it’s meeting your needs. We’re always here to support you, so if you ever have any questions or need assistance, please don’t hesitate to reach out to us at [email protected]. We appreciate your business and look forward to continuing to serve you!