Hairy Man Care review for Blend AI

Disappointing Experience as a Returning Customer I previously used Blend AI and, to be fair, the results I achieved with the platform were better than those I experienced with several other agencies. That's exactly why I decided to come back. Unfortunately, my experience trying to rejoin has been disappointing. When I contacted the team about reactivating my account, I was quoted US$5,000 per month in management fees. This figure appeared to be significantly different from the pricing publicly advertised on their website. I reached out via both email and live chat asking for a simple explanation of why my quoted price differed so substantially from the advertised pricing. I wasn't looking for a discount. I simply wanted transparency and a written explanation. Despite multiple attempts to communicate professionally, I have not received a response addressing my questions. Being ignored after asking for clarification has been the most frustrating part of this experience. It's disappointing because my intention was genuinely to return as a customer. I believed in the product based on previous results, but transparency and communication are just as important as performance when choosing a long term partner. I hope Blend AI improves its communication with prospective and returning customers, especially when pricing differs from what is publicly advertised. A straightforward explanation would have gone a long way. Based on my experience, I cannot recommend the sales process due to the lack of transparency and follow up, despite previously having positive results with the platform itself. UPDATED SINCE BLENDAI REPLIED: Thank you for your response. I appreciate the clarification that the US$5,000 quote relates to your fully managed service rather than your standard plans. However, my concern still hasn't been addressed. My combined Meta and Google ad spend is approximately US$10,000 per month. Based on the pricing published on your website, that level of spend appears to fall within your advertised pricing of around US$1,150 per month, not US$5,000. What I'm trying to understand is why my business was quoted more than four times the publicly advertised price. Simply stating that it's a "fully managed service" doesn't explain the difference. What additional services or requirements justify an increase from approximately US$1,150 to US$5,000 per month? This has never been about trying to negotiate a lower price. It's about transparency. If there are objective reasons why my business falls outside your advertised pricing, I'd genuinely like to understand them. I think any business owner would ask the same question when presented with a quote that is several times higher than the publicly advertised pricing.