Magic by Bri review for Blocky: Fraud Prevention
Dec. 7, 2022
there's no free plan option as advertised. the app automatically took me to a screen to approve a $3.99 basic plan. When I exited out & came back I was still unable to find any free plan just a 7 day free *trial* **Update: After posting this review I immediately received MULTIPLE emails in less than 1 hour stating the company emailed me but didn't hear back. They are coming off as being very aggressive & I'm uncomfortable.
Hi, Thanks a lot for your review on our app. Reviews such as yours help us improve the app for the sake of all Shopify merchants! :) We were very sorry to see that you have left us a 1-star review without reaching out to our support team first via email or the live chat button that also appears in the app's dashboard - as we would have helped you immediately. We saw that you had a misunderstanding about Blocky's pricing plans - The "Pay-as-you-go" plan is free for the first 99 visitors that visit your store and then it's 20 cents for every additional 100 unique visitors that visit your store. All of Blocky's pricing plan are clearly described in the app's listing page on the awesome Shopify App Store. We tried to contact you via email but never heard back. Thanks again and have a great rest of the day! :-)
Blocky: IP Blocker, Country Blocker & Analytics for Shopify