Blocky Fraud Filter IP Blocker
All reviews
The app does exactly what we were hoping for. Easiest way to stop fraudulent charges from occurring in our store.
Great app, I've been using it for awhile now and happy to say it works well and does what is advertised.
This is the only App from Shopify I would recommend. Before I purchased the App, their chat room was very helpful and went over the features. After I installed it, they were there to help me set it up. An excellent app that has taken care of my problem and is currently blocking the IP addresses I needed to do.
Very very good app, helping us to let the disturbing users out our website. We suggest to install it !
Does exactly what it says and customer service is amazing! They were even able to look up ip address and help with locating them.
Does what it says. Blocks countries high with fraud, etc. No complaints, and customer service is responsive.
after a disappointing start, we have received excellent service happy to recommend pleased customer
Thank you for your review. We have reached out to you privately and sorted the mentioned misunderstanding. We also followed up with you a day after in order to make sure that the app is properly working in your store. Have a great rest of your day! :-)
there's no free plan option as advertised. the app automatically took me to a screen to approve a $3.99 basic plan. When I exited out & came back I was still unable to find any free plan just a 7 day free *trial* **Update: After posting this review I immediately received MULTIPLE emails in less than 1 hour stating the company emailed me but didn't hear back. They are coming off as being very aggressive & I'm uncomfortable.
Hi, Thanks a lot for your review on our app. Reviews such as yours help us improve the app for the sake of all Shopify merchants! :) We were very sorry to see that you have left us a 1-star review without reaching out to our support team first via email or the live chat button that also appears in the app's dashboard - as we would have helped you immediately. We saw that you had a misunderstanding about Blocky's pricing plans - The "Pay-as-you-go" plan is free for the first 99 visitors that visit your store and then it's 20 cents for every additional 100 unique visitors that visit your store. All of Blocky's pricing plan are clearly described in the app's listing page on the awesome Shopify App Store. We tried to contact you via email but never heard back. Thanks again and have a great rest of the day! :-)
Excellent app performance and the chat help was really quick. 100% recommended. Leaving a 5 star review.
Easy to use, and works! We were inundated with information requests for years from countries that we don't supply. Was able in just a couple of minutes to block, or redirect visitors to still be helpful to them, but greatly decrease our time spent on inquiries. Well worth the small charge!
Great assistance! We wanted international users to be directed to our contact page, and the support team help us do just that!
The app works effortlessly and you can pick and choose which features you want to use. We had a small issue with the blocking feature not working on mobile phones, but the support helped us instantly and resolved the issue. Highly recommend!
So far so good- very easy to add countries to block. It’s a reality of todays e-commerce- very helpful staff. Relieved to see this app exists
Excellent app. Keeping the Site secure is very important. It works great, it's easy to set up and the price is low. I am satisfied!!
We installed this app to help us with unwanted fraudulent transactions and also phishing emails from scammers and fraudsters. It has reduced drastically since installed. It works great so far. We can block entire countries and IP addresses from past fraudulent people. It has a whitelist in case you want to add specific customers to that list not to be blocked. You can also block Bots and VPN's that are known to be suspicious. You just need to activate the feature. As for the country block feature, you can add or remove as many countries as you wish. Help support answered our concern quickly, and we hope this app continues helping us by avoiding these unwanted fraudulent people.
I like this app. It is easy to understand and it does what it says. It lets you see the I.P. address or country it blocked or who it allowed to pass. I also like the fact that it automatically selects every country if you want all countries blocked. One app I used, made you type in every country manually. Customer service is also helpful and friendly.
It is a helpful app if you need to block certain countries or players from spamming your website. The support is premium, I only wish we are able to download a CSV file of the visitor's analytics, this is very important as we can use it to claim invalid clicks with Google.
2D artists have a lot of trouble with businesses in China pulling images off the website and selling them. Since copyright loaw does not affect China it is a major problem. I noticed that one of my top referrers to my website was a store entirely in Chinese. I also only ship to US and Canada. With this app I was able to block website visitors from countries besides US and Canada. It appears to be working very well and that referrer has not shown up again in analytics.
Life Saver!! It blocks people that are purchasing on fraudulent credit cards. Fees from the cards when they reverse can be very high if item purchased was high. These can really add up your losses. Thanks Blocky for your app. We have blocked countries that are high in fraud. Working perfectly. Customer support was fast and efficient as well!
Does exactly what it should do. Easy options to adjust settings and lots of useful analytics to check. Recommended!
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