Gestalt Wine Company review for Bloom Commerce

Sept. 2, 2025

Switching to Bloom has saved our team an incredible amount of time wasted on busy work. We were previously using a different subscription service app and not only did the features not make sense for our wine club, but they had *terrible* automated customer service and every issue stretched out for weeks. We switched to Bloom (a very smooth process despite how complicated our set up was) and have only dealt directly with the same account rep and IT person for the last 2+ years, they are always extremely responsive and really go above and beyond to help us improve our customer experience. It's very helpful that the whole team has wine and alcohol industry experience - Bloom is very aware of the myriad of obscure compliance and other issues of the wine and alcohol industry. We especially appreciate that it genuinely seems that the team is invested in our long term success!