BLOOP Referral Program, Reward
BLOOP Referral Program, Reward - Shopify App Store
Rating
4.9
feedback
148
chart
#942
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
8%
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Less than a month
20%
-
Less than a year
34%
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More than a year
4%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by Jennie and the team. Customers highlight the ease of use of the app, the quick response times, and the helpfulness of the support staff. Many users appreciate the simplicity of setting up the referral program and the customization options available. However, there are a few mentions of limitations in customization, especially for users with custom themes. Some users also expressed concerns about the app's ability to prevent self-referrals and the need for more advanced features like automatic referral link assignment.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 6, 2024
Pretty good app. Jennie was very helpful with a problem and took care of the migration to the new version which is much better. Thank you!
Dec. 2, 2024
very easy for people to cheat the system and refer themselves. It was a disaster when we used it.
Hi there, This is Jennie from True Crafts team. On behalf of the whole team, I sincerely apologize for any inconvenience you’ve had with our app. Regarding your concern, I’d like to reassure you that it’s not possible to cheat the system by referring oneself to receive a discount. For the referee: + The referee must be a completely new account, and our app verifies all emails to ensure they meet the requirements to receive a discount code. + After entering their email and receiving the code, they must use the same email to place an order for the discount to be applied. For the referrer: The referrer will only receive their discount code once the referee successfully places an order using the discount code created by BLOOP. Additionally, this order must have a "paid" and "fulfilled" status for the referrer to qualify. => This means the referrer cannot use the referee’s discount (referred friend). We also sent you an email earlier to explain this in detail but haven’t heard back yet. If there’s anything you’d like us to clarify or if you’ve run into any issues, please feel free to reach out - we are willing to assist you. Thank you so much for your understanding, and we are looking forward to hearing you soon at [email protected] or via our Live Chat from the app! Warm regards, Jennie.
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