All reviews

Rating Breakdown

  • 5
    94% (202 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (206)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2022

Very helpful!! And easy to contact through Whatsapp. I've had some technical problem with the integration between shopify and bloop but Gigi the supporter and Viet Tung the technician were quick and ready to help and solved my problems! perfect

Store

AVEA

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 10, 2022

I am using this app to help my business grow and reach a wider audience. I really struggled at the beginning because I am not great with IT but Gigi came to the rescue and helped calm me and my concerns, her patience was amazing, I was then given extra support from Viet Hoang, who was also fantastic, and within 30 mins, my refer a friend scheme was up and running. I would absolutely recommend this company to all my friends who are starting there own business.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 2, 2022

Very nice app. The support is really good and they are making some customisations for me, free of charge, which will make it fit my store even better. A big thank you Thank you to Stephanie and Amber for their hard work in organising this with me and the technician Tung for making the customisations possible. I would definitely recommend this app if you are looking for a referral app, it is very simple to use, does a good job and has a great free plan. Whereas others are quite expensive and complicated. Does the job of referrals well, I'm hoping that with the changes I can start to se some real good results.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 1, 2022

Great app and it has all functions I need, Amber and Tung were very helpful and they addressed all technical questions I had. The customer service is very friendly

Using app

2 months

Total reviews

19

Average rating

3.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 17, 2022

I recommend 100% this app not only for its user-friendliness and effectiveness - but also for the AMAZING customer service provided ! I wanted to customise my referral program page with icons and specific fonts and colours, and Amber and Tong from the CS team were incredibly helpful and very dedicated in their job to make the best referral program page possible for me. Amber was super reactive in the chat box and was always available to help for anything I asked, which was greatly appreciated. And all of this free of charge! Can't recommend this app enough.

Using app

13 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 17, 2022

So far so good. This is my first referral app experience. It hasn't driven many sales yet but that's my own issue, and I appreciate that Bloop offers a fair price. GIGI in customer service was very helpful.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 8, 2022

I used this app in order to bring more customers. Stephanie answers all my questions and set this up in 10 minutes. Looks really nice and promising. Thank you, Stephanie. :)

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 10, 2022

Was initially considering a different app, but the exceptional customer service from Bloop won me over. Steph went above and beyond in helping me on the chat feature and responds quickly. Their developer Và Tung was able to implement technical fixes very promptly. The customer service team is among the best I've found on Shopify apps.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Dec. 22, 2021

This is a very easy to install and useful app. The customer service has been top-notch. Highly recommend!

Using app

21 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Jan. 29, 2022

Update- there were issues that came up and the team (GiGi, Viet Hoang and Vi Tu) took care of it without hesitation! Though there are some added features to make this app better, it’s still a great app and an even more wonderful team behind it! :) The app basically does everything we need it to, super amazing service from the team helping troubleshoot and fix the initial issues we came across. Some improvements would make much better: some stops in place to not allow for self-referrals, also options to let the referrer to stack their earned discounts.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Your words are valuable to us. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Nov. 19, 2021

Very nice app, useful for us, thanks for your valuable support. we are happy to found this application.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Your words are valuable to us. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Nov. 17, 2021

I'm very happy with the application. The development team helped me 100% through my problems. I'm so happy to have found this application

Store

Alveroa

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Your words are valuable to us. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Oct. 31, 2021

This app is wonderful! I loved it! The customer service is extremely fast and wonderful! I 100 percent suggest it.

Using app

About 24 hours

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Aug. 16, 2022

This app does what it's supposed to and comes with excellent customer service. No issues or complaints. Jena Nguyen and dev Pham Khanh Thien are super helpful and work quickly!

Store

Curina

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Oct. 19, 2021

Easy to use and great customer service. They respond quickly and they are super helpful. And they follow-up to make sure you got their email! Highly recommend this if you want to add a referral program to your store.

Using app

15 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Very good app love how it embeds like a normal website page, great customer service when I came across and issue.

Using app

2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for giving us 5 stars. Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development. BLoop Loyalty & Referrals Team.

5 / 5 Share

Oct. 9, 2021

Using this app for a day or two now. Very easy to use. No issues whatsoever. We do like the functionality to move the button positioning, but still the best free app till date.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

This is my first time trying out a referral app. So far it's been easy to set up and looks great! Can't wait to see how it grows!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Great app! Easy to use, set up and amazing customer service. I previously had used a different customer referral app that was design limited and often had issues working properly for customers. This app looks great, embeds easily on your website and has a great dashboard to review its impact. I had a theme issue where it stopped showing up during set up, reached out to customer service and they jumped on to my site to fix the issue within 24 hours and now works great. Highly recommend!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

This is THE BEST app for your store referral program. I have just start using Bloop and it looks that this app works VERY VERY WEEL ! They have created very nice design referral page, pop ups and emails sent to referred persons. It took less than 10 minutes to set up, while I think it could bring huge value for my store. Reccomend!

Using app

About 2 hours

Total reviews

5

Average rating

5.0