All reviews

Rating Breakdown

  • 5
    94% (199 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (203)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2022

I ran into some issues that I didn't know about until I fully figured out all the logic behind this app, and with the careful help of the development team, I was able to display a more reliable recommendation page on the menu bar, Jennie developer Nguyen Tien Loc in My problem was quickly resolved in my feedback, which I am very grateful for! Jennie always listens and is available whenever I need her. She worked overtime to explain and answer all my questions. Another great point when it comes to the support team is the tech guy Nguyen Tien Loc. Jennie and I both thought it would take a few hours to customize my problem but he finished it in thirty minutes, supper fast! Looks really nice and promising. Hope this app will help me attract more customers and boost sales. The customer service team is among the best I've found on Shopify apps. Really good app, very useful for us; thank you for your valuable assistance. We are delighted to have discovered this program. I would highly recommend using this plugin. Special thanks to the team; I'm excited to work with the BSS Commerce team, especially Jennie! I hope we can continue to cooperate and make the website better and better.

Store

flujo

Using app

About 23 hours

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 26, 2022

great app for referral program and thank jena's help for solving problem. really efficiency and helpful.

Store

Litheli

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 19, 2022

After figuring out all the logics behind this app, with the aids from the support and dev team, I am able to show a more reliable referral page on the menu bar with aligned branding design. I'm so glad that I found this BLOOP rewards & referrals program app, which is flexible and dedicate. The support team is super helpful, esp. Jennie and the dev team Nguyen Khac Hiep and Nguyen The Huy. They are epic in dealing with customized problems and issues, quick response, thoughtful and kind, you are the best!

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 10, 2022

I just installed the app, so far so good. One thing though, super fast support! I just needed a tweak for my site and Jena Nguyen and her dev Nguyen The Huy immediately sprang into action. Looking forward to see more about this tool!

Store

Montipi

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 6, 2022

Getting the app configured was easy. The support team including Jena and the dev team were very helpful.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Sept. 28, 2022

Great, easy-to-use and efficient app. And above all great and super reactive support and dev team. Thanks to Jena Nguyen and to the devs Nguyen Khac Hiep and Pham Khanh Thien who helped me with some display problems very quickly.

Store

Neulo

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

I've been looking for a simple referral program app that can offer rewards for both customers. I have tested several apps (also more epensive ones) but the BLOOP app is perfect for what I need it for and is very easy to customize. Also, I was well attended by a very nice support team Jena Nguyen and their devs Nguyen Van Ninh, Nguyen Khac Hiep and Pham Khanh Thien, who quickly implemented the translations I could not customize by myself. They keep me updated at every step of the process and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service. I know that if I run into any future issues, Jena and the dev team will be able to help me. In conclusion, the app itself is easy to understand and comes with customizable options even in the free plan. I like it a lot!

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are very glad to hear that the BLOOP app is perfect for your needs and that you are satisfied with the level of customer service we provided. We are delighted that you appreciate the customizable options that our free plan offers as well. We really appreciate your kind words and are grateful for your support.

5 / 5 Share

Aug. 19, 2022

excelent support! they are very fast! although they changed configuratios without advising me, they corrected everything very fast and working better now.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2022

Excellent referral app, even the free version. I had some issues setting up the app in my particular theme but the support team helped me out right away and it works like a charm.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2022

Really good app! Exactly what I was looking for! Working very well and is easy to install and set up. I love the look and feel of this App. It's simple to use, easy to navigate and their support has been first-class. Amazing and patient customer service responds pleasantly and professionally to every request. Jena Nguyen and dev Pham Khanh Thien are so professional and made all of my the requests quickly Highly recommend

Store

TOOSH

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2022

There were issues with multiple auto-segments being created on Shopify via Bloop. However, the service team represented by Jena was extremely helpful in resolving the issue for the business and ensuring flow.

Store

GO DESi

Using app

23 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 28, 2022

I've been looking for a simple refer a friend app that can offer percentage-based rewards for both customers, Bloop is perfect for what I need it for and is very easy to customise. I had a slight issue getting the widget to appear on a bespoke page, however, Jena from customer service and Pham Khanh Thien their Dev both helped me resolve this very quickly. They keep me updated at every step of the process and fixed and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service which can make all the difference between keeping an app and deleting it. I know that if I run into any future issues, Jena and Pham will be able to help me.

Store

pawable

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2022

Nous utilisons ce module pour notre parrainage. Super application et service client au top j'en suis ravi. Ils ont pu faire des développements sur mesure très rapidement afin de répondre à nos besoins. Encore merci pour votre aide précieuse

Store

ambioz

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 20, 2022

the app works great and increase a lot our customer loyalty Gigi Nguyen was great in our support and we solved the problem in just 2 mails.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

May 11, 2022

Ich habe die App im kostenfreien Modus installiert um zu schauen wie es angenommen wird. Handhabung ist einfach und der Support durch Gigi und Tien Loc als Programmierer ist super schnell!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

April 19, 2022

Very helpful!! And easy to contact through Whatsapp. I've had some technical problem with the integration between shopify and bloop but Gigi the supporter and Viet Tung the technician were quick and ready to help and solved my problems! perfect

Store

AVEA

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 10, 2022

I am using this app to help my business grow and reach a wider audience. I really struggled at the beginning because I am not great with IT but Gigi came to the rescue and helped calm me and my concerns, her patience was amazing, I was then given extra support from Viet Hoang, who was also fantastic, and within 30 mins, my refer a friend scheme was up and running. I would absolutely recommend this company to all my friends who are starting there own business.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 2, 2022

Very nice app. The support is really good and they are making some customisations for me, free of charge, which will make it fit my store even better. A big thank you Thank you to Stephanie and Amber for their hard work in organising this with me and the technician Tung for making the customisations possible. I would definitely recommend this app if you are looking for a referral app, it is very simple to use, does a good job and has a great free plan. Whereas others are quite expensive and complicated. Does the job of referrals well, I'm hoping that with the changes I can start to se some real good results.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

March 1, 2022

Great app and it has all functions I need, Amber and Tung were very helpful and they addressed all technical questions I had. The customer service is very friendly

Using app

2 months

Total reviews

19

Average rating

3.5

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Feb. 17, 2022

I recommend 100% this app not only for its user-friendliness and effectiveness - but also for the AMAZING customer service provided ! I wanted to customise my referral program page with icons and specific fonts and colours, and Amber and Tong from the CS team were incredibly helpful and very dedicated in their job to make the best referral program page possible for me. Amber was super reactive in the chat box and was always available to help for anything I asked, which was greatly appreciated. And all of this free of charge! Can't recommend this app enough.

Using app

13 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!