Barnyard Coffee Roasters LLC review for BOLD Subscriptions

March 9, 2024

Review Changed from (*****5) to a (****4) Choosing a subscription platform is so MUCH EFFORT! Thankfully i reached out to Bold Support for options (I was on v1) and Chintak assured me that migration over to Bold v2 was the right move for us. I was so grateful, as we have been on Bold v1 paid version since 2019/20. Thanks for keeping our subscriber base taken care of! Bold on Shopify for the win! **CHANGED REVIEW** Since the 22nd of Feb I'm not such a happy customer :( User Experience(lost a *): Lacking forecasting ability and adjusting customer subscription dates, reports are only available in excel. Inability to sort upcoming orders by date in app. ...not handy AT ALL. The only active sorting feature is ACTIVE, PAUSED, etc. so if you have 300 active subscriptions you have to scroll thru all 300 to see what day they are posting. OR export an excel spread sheet, sort that, then go back to the app and look up the accounts and make the changes. Yikes! Customer side, it's okay for individual account holders changing products and dates etc. Back to searching for a more User Friendly Platform.