BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.2
feedback
442
chart
#2,046
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
13%
-
Less than a year
53%
-
More than a year
31%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's ease of use and the responsiveness of the support team. Customers have highlighted the quick and accurate solutions provided by support agents like Chintak and Daniel. The app has been described as a great enabler for e-commerce businesses, with helpful migration processes and excellent customer service. However, on the negative side, some users have faced challenges with the migration from the previous version to the current one. Issues such as missing key features, high costs, and poor customer service outside of business hours have been mentioned. Despite the mixed reviews, the app seems to have a dedicated support team that is willing to assist users in resolving issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 13, 2025
I just signed up, and the support team is pretty on it. Even if you sign up for the initial free trial like me. PS Ifran from the team is amazing!
Feb. 12, 2025
Great experience so far! Daniel was great in helping me resolve a few subscription issues!
Feb. 11, 2025
Irfan has helped me out more than once. Getting good customer support is so important to us.
Feb. 6, 2025
I was having a pricing issue with the bulk update feature on the app. I reached out to Bhumi and they quickly resolved the issue for me with simple, easy instructions. I always appreciate good customer service. Thanks Bhumi!
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