Rating

4.3

feedback

346

Reviews

chart

#1,460

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    23%
  • Less than a year
    53%
  • More than a year
    18%

Reviews Summary

The reviews for the Bold Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by agents like Chintak, Daniel, Navdeep, and Irfan. Users appreciate the quick resolution of issues, seamless onboarding process, and the app's features for managing subscriptions. The support team is highlighted for being helpful, efficient, and knowledgeable, making the overall experience with the app positive. However, there are a few negative reviews mentioning limitations in the app's functionality, difficulties with international customers, and issues with the migration process to the new version of the app.

Highlights

Positive customer service experience and quick issue resolution
Seamless onboarding process and easy management of subscriptions
Efficient and knowledgeable support team
Limitations in app functionality and difficulties with international customers
Challenges with migration process to the new version of the app

Rating Breakdown

  • 5
    74% (255 ratings)
  • 4
    9% (32 ratings)
  • 3
    4% (14 ratings)
  • 2
    1% (5 ratings)
  • 1
    12% (40 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 11, 2025

Chintak was great - knowledgeable and quick!

Store

SANE:MD

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We do our best! Thanks for leaving a review.

5 / 5 Share

June 7, 2025

Daniel is a great guy :)

Using app

25 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the shoutout and review!

5 / 5 Share

May 30, 2025

I needed help with a Bulk Update for my Caramel Club, Chintak was very helpful and professional! Was able to update everything very easily.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to help! Thanks for leaving a review.

5 / 5 Share

May 29, 2025

Daniel, the agent that assisted me, quickly resolved my issue and was very helpful!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! :)

5 / 5 Share

May 28, 2025

Support for Daniel was great so thanks again for your help.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that Daniel was able to help you! Thanks for the review.

All reviews

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