Bold Subscriptions App for Shopify

Bold Subscriptions App

Maximize Subscriptions Sales and Sell More to Every Subscriber
Developer
Bold
View on App Store
Bold Subscriptions App
Rating
4.0
Feedback
379
Reviews
Chart
#2,349
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive about the support team and the app’s core subscription functionality, with many merchants praising fast, knowledgeable, patient, and friendly help from specific staff members such as Daniel, Chintak, Bhumi, and others. Several reviewers say issues were resolved quickly, onboarding was smooth, and the app helps them run subscriptions, bulk updates, pricing changes, and customer subscription management effectively. Many also describe the app as solid, useful, and a good fit for growing recurring revenue. At the same time, a meaningful set of reviews highlights serious frustrations with the app and its support experience. The most common complaints involve poor or missing support responses, the AI chatbot being unhelpful or obstructive, confusing migration or version changes, double billing, and in some cases major operational problems like store downtime or lost functionality after updates. Some users also mention missing features, limited customization, multilingual limitations, pricing concerns, and that newer versions feel less capable than previous ones. Overall, the sentiment is positive but mixed, with support quality often praised while product changes and migration issues draw the strongest criticism.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 3%
Less than a month 18%
Less than a year 51%
More than a year 23%
All reviews
4 / 5 Share
Aug. 10, 2026

Store Using app Total reviews Average rating
Canadian Spa Company Almost 2 years 1 4.0
4 / 5 Share
July 14, 2026

Lack of access to a real human is common place now - not just this app. But I have had great support in the chat when I requested a human. Chintak went above and beyond for me.

Store Using app Total reviews Average rating
The Good Home Co. About 3 years 2 4.5
1 / 5 Share
June 18, 2026

A merge was required for an updated subscription version, was never informed that old version needed to be uninstalled, therefore was double charged for nearly 3 yrs before I noticed the charges. Offered 6 month refund, which is better than nothing. Merge was stressful and confusing with very little communication. Just I needed to merge accounts or my subscription accounts would be deactivated. Yet, they still charged me for nearly 3yrs even though the app was irrelevant! Infuriating!

Store Using app Total reviews Average rating
RiversideSoyCandles.com Over 2 years 1 1.0
1 / 5 Share
June 9, 2026

bold subscription app not opened

Store Using app Total reviews Average rating
LevelUp About 2 years 3 3.7
1 / 5 Share
June 9, 2026

Store Using app Total reviews Average rating
Canterburys Choice Over 5 years 1 1.0

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