Bold Subscriptions App
The reviews for the Bold Subscriptions app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, with specific mentions of helpful and knowledgeable support agents such as Chintak, Daniel, Bhumi, and Chandan. Users appreciate the prompt resolution of issues and the patience shown by the support team. The app itself is praised for offering features that help in managing subscriptions and improving sales. However, negative feedback revolves around issues with the app's functionality, lack of communication during updates and migrations, and difficulties in canceling subscriptions. Some users also mentioned problems with the AI chat bot and the app's pricing structure.
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Lack of access to a real human is common place now - not just this app. But I have had great support in the chat when I requested a human. Chintak went above and beyond for me.
A merge was required for an updated subscription version, was never informed that old version needed to be uninstalled, therefore was double charged for nearly 3 yrs before I noticed the charges. Offered 6 month refund, which is better than nothing. Merge was stressful and confusing with very little communication. Just I needed to merge accounts or my subscription accounts would be deactivated. Yet, they still charged me for nearly 3yrs even though the app was irrelevant! Infuriating!
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