Bold Subscriptions App
The reviews for the Bold Subscriptions app are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, with specific mentions of helpful and efficient support agents like Daniel, Chintak, Bhumi, and Chandan. Users appreciate the quick resolution of issues and the patience shown by the support team. Additionally, the app is praised for its functionality in managing subscriptions and providing a seamless experience for customers. However, negative feedback revolves around issues with customer support responsiveness, app updates causing problems for online stores, and limitations in features compared to previous versions. Some users also mentioned difficulties in canceling subscriptions and managing them effectively.
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bold subscription app not opened
Dreadful customer support. A week with an issue and no response to multiple emails and no action via online support
I find this a great app and quite affordable. The customer service is also good, which is a plus since this is all new to me. However, I didn’t give it five stars because I wish I could create subscriptions for my customers. Additionally, I’d like the sales receipts to clearly show the discount amount, as reporting doesn’t capture it. It’s also a bit complicated to adjust someone’s discount. It would be great if I could enter the product’s original price, set a discount, or see their current discount when using dynamic discounts.
Chandan was very helpful with getting my subscription box corrected
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