Bold Subscriptions App
The reviews are overwhelmingly positive about the support team and the app’s core subscription functionality, with many merchants praising fast, knowledgeable, patient, and friendly help from specific staff members such as Daniel, Chintak, Bhumi, and others. Several reviewers say issues were resolved quickly, onboarding was smooth, and the app helps them run subscriptions, bulk updates, pricing changes, and customer subscription management effectively. Many also describe the app as solid, useful, and a good fit for growing recurring revenue. At the same time, a meaningful set of reviews highlights serious frustrations with the app and its support experience. The most common complaints involve poor or missing support responses, the AI chatbot being unhelpful or obstructive, confusing migration or version changes, double billing, and in some cases major operational problems like store downtime or lost functionality after updates. Some users also mention missing features, limited customization, multilingual limitations, pricing concerns, and that newer versions feel less capable than previous ones. Overall, the sentiment is positive but mixed, with support quality often praised while product changes and migration issues draw the strongest criticism.
Lack of access to a real human is common place now - not just this app. But I have had great support in the chat when I requested a human. Chintak went above and beyond for me.
A merge was required for an updated subscription version, was never informed that old version needed to be uninstalled, therefore was double charged for nearly 3 yrs before I noticed the charges. Offered 6 month refund, which is better than nothing. Merge was stressful and confusing with very little communication. Just I needed to merge accounts or my subscription accounts would be deactivated. Yet, they still charged me for nearly 3yrs even though the app was irrelevant! Infuriating!
bold subscription app not opened
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.