BOLD Subscriptions for Shopify
Developer
View on App Store

Rating

4.3

feedback

382

Reviews

chart

#995

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    13%
  • Less than a year
    52%
  • More than a year
    31%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick responses, helpful troubleshooting, and guidance offered by the team members like Irfan, Krupa, Chandan, and Daniel. The app is praised for its ease of use, seamless integration with Shopify, and its ability to generate recurring revenue for businesses. However, there are some concerns raised about the lack of certain features like a pickup option for customers, limited customization options, and issues with subscription management functionalities. Some users also expressed dissatisfaction with the decline in customer service quality compared to previous experiences.

Highlights

Positive customer service experience
Ease of use and integration with Shopify
Ability to generate recurring revenue
Lack of certain features like pickup option
Concerns about subscription management functionalities

Rating Breakdown

  • 5
    70% (268 ratings)
  • 4
    13% (48 ratings)
  • 3
    5% (18 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (40 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 12, 2024

We have used Bold Subscriptions for over three years to bill our monthly recurring Shopify accounts. Have experienced virtually no issues and have had great support when required. Love the new app dashboard. Would highly recommend to any business needing a reliable customer billing platform.

5 / 5 Share

June 5, 2024

Krupa is great!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Irfan a été très aidant et a résolu tous mes problèmes en quelques minutes! Mes clients aussi sont très heureux de leur expérience

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! I'm glad that Irfan was able to quickly and efficiently resolve your issues.

4 / 5 Share

May 3, 2024

Customer service is super helpful! I was struggling to help a customer and Krupa did everything they could to help me find the right solution! The tips I was given will be saved in the event I run into the same issues again.

Store

Jack59

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

So glad Krupa could help! We strive for excellent service, and appreciate the 4 stars.

5 / 5 Share

April 29, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review!

All reviews

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