BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.3
feedback
454
chart
#1,712
All reviews
Rating Breakdown
Review RSS Feed
March 31, 2025
Bold has been a solid part of our ecomm stack. Appreciate the solid support, especially from Daniel.
March 20, 2025
March 3, 2025
No one was helpful EXCEPT for Irfan. he was the ONLY person who helped me. The rest were worthless. Irfan accessed my problem, asked the right questions, and ensured that he fixed it. He did not put the issue off on other providers like Cody. Thank you Irfan!!!!
Feb. 27, 2025
Evan and Irfan and the Bold Team is AMAZING. They were with me every step of the way. Thank you!
Feb. 25, 2025
The team is always helpful when I need assistance. Daniel even followed up after our chat was done. Much appreciated!
Feb. 18, 2025
Cody was incredibly fast, efficient, and knowledgeable. I had been struggling with migration for what felt like forever, and Cody made the process so much easier. My only regret is not reaching out sooner!
Feb. 13, 2025
I just signed up, and the support team is pretty on it. Even if you sign up for the initial free trial like me. PS Ifran from the team is amazing!
Feb. 12, 2025
Great experience so far! Daniel was great in helping me resolve a few subscription issues!
Feb. 11, 2025
Irfan has helped me out more than once. Getting good customer support is so important to us.
Feb. 6, 2025
I was having a pricing issue with the bulk update feature on the app. I reached out to Bhumi and they quickly resolved the issue for me with simple, easy instructions. I always appreciate good customer service. Thanks Bhumi!
Jan. 28, 2025
The app is very easy to manage, both from the admin and customer vantages. We've been using it for 4+ years for our deodorants with no issues and almost immediate in app support for any issues you come across or questions you have. I recently had a question about an active subscription I have for a product that has no variants that I wanted to add a variant to but was worried it might disrupt the active subscriptions. Chintak was able to test different ways of solving the issues on a test store and I went from realizing a potential problem to having a solution in under 10 minutes on the help chat.
Jan. 17, 2025
Chintak Pandya provided me quick and very accurate solutions to the issue I was having and was super patient and stayed with me while I had to pause talking to him and help a customer!
We're glad Chintak was able to help you out. Thanks for the review!
Jan. 16, 2025
Chintak has been very helpful, prompt and willing to assist in my needs!
Thanks for the review! Don't hesitate to reach out if theres anything else we can help with.
Jan. 10, 2025
Chaysen was awesome to work with! He met my expectations and beyond! If the whole team has a servant heart like him, Bold will surely excel with their company. Thank you for such a seamless experience and your willingness to help me migrate everything over and offer more services. Thank you.
Happy to hear your migration went well! Thank you.
Dec. 31, 2024
I have used the subscriptions for about 5 years now. The app has been great and the support when needed has been just as awesome. Thankfully I don't need support very often!