Happy Goat Coffee review for BOLD Subscriptions App

Oct. 17, 2025

First, I’d like to express our deep disappointment in the quality of service and product we’ve received after being loyal members for seven years. The customer support has been unhelpful and consistently does the bare minimum to assist. The app still lacks multilingual support, and the widget offers very limited customization options. To make matters worse, we recently discovered that our subscription widget has not been properly loading on desktop for weeks. When clicked, it does nothing and doesn’t allow customers to select a frequency. We were also double charged during the transition between our old subscription and the new Bold migration that took place in October. The migration process itself was unprofessional and resulted in several customers being charged twice or inconsistently. Despite our attempts to work toward a solution, we received no meaningful support. Unfortunately, this left us with no choice but to move away from Bold.