19-BLUE review for BOLD Subscriptions
Nov. 27, 2020
Getting subscriptions going on my Shopify store has been quite a challenge. I had trouble with my theme, and the BOLD staff provided me with a specially coded theme package in one day. I have found the online help pages for BOLD SUBSCRIPTIONS to be very valuable. I would be lost without them. Whenever I have a problem, I quickly get a help-chat session going, and good answers are provided very promptly. After much struggle, I learned that Bold Subscriptions does not support the Shopify Express theme, which I was using. I switched to the Debut theme, and it was much easier to do this than I anticipated. There are a good number of small, obviously needed features that V2 does not have yet. For example, my shipping frequencies are all out of order, and no means to sort them is provided, The support people have been good about submitting the feature requests that I ask for.
Thank you so much for the review and the very helpful feedback. We are very happy to hear that despite some difficulties with the app that you found our online resources and live chat helpful. Wishing you all the best with launching subscriptions on your store!