PopupBagels review for BOLD Subscriptions

1 / 5

March 2, 2021

signed up 132 subscribers week 1. week 2 as they are all to be billed the 2nd time, only 2 get a bill. the other 130 are gone. no record of them at Bold at all. total joke. customer service say 3-5 days to get back. there is no phone number to call. finally get someone on chat, who tells me the developers dont have time to talk to the customers and someone will work on it sometime soon. total joke. been working on this for 7 hours and still no answers as to why all of my subscribers disappeared at midnight on their app.. bigger joke is that Shopify's response is that it's not their problem, contact the app im using. oh, you mean the one im using based on your recommendation? found on your website? it's time for internet companies to be accountable!

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. I am terribly sorry for the inconvenience this all has caused you. Rest assured we are working diligently on resolving this issue. Thank you so much for your patience.

BOLD Subscriptions for Shopify
BOLD Subscriptions
4.3 star
391 reviews

Top Subscription App for Shopify | Maximize Every Subscriber

Developer
Shopify App Store