Booking App by Webkul
One app for all: Appointments,rentals,events,concert bookings
Rating
4.7
feedback
66
chart
#8,641
All reviews
Rating Breakdown
Review RSS Feed
June 12, 2023
It is great how fast the team responds and solve any problem! I do absolutely recommend working with them.
May 22, 2023
It fantastic App and Support team.. within a couple of minutes, they install the codes and make it ready to use.
March 27, 2023
Support staff is very patient and knowledgeable. Staff responded and fixed my issues very quickly. This app is also very good because support staff can be reached via chat and the response is almost immediate.
Using app
About 3 hours
Total reviews
1
Average rating
5.0
March 24, 2023
Great Customer Service and and in generall apps from webkul are offering a lot ofvariaty. I can recommend it.
March 23, 2023
Very good app that I use with the Multivendor app. Support is amazing as well. Keep up the good work!
March 21, 2023
Good service + nice product! It gives the flexibility that is needed with various pricing options. Service support is also very nice.
March 16, 2023
Great support! Fast and reliable! Live chat is the best! Got to talk to them directly instead of email! Problems solved. :) Great Team! :)
Oct. 13, 2022
Very good app. Meets my needs and support is excellent, even after hours. Very flexible and customised. Highly recommend
Sept. 20, 2022
Shivangi was very quick to resolve any issues we had. Friendly and perfect support. We recommend this app!
May 5, 2022
The app itself is a really good product. Takes quite a bit of tweaking the settings but performs really well. The missing star is due to the excess seller support required when integrated into the marketplace app. To be fair, the support team provides 5 star service.
Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul
March 29, 2022
Definitely the best booking app in the shopify store. It has the best price/quality ratio and allowed me to add cancel and reschedule directly on my website without using a link within an email
We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul
Feb. 1, 2022
be aware this is not a plug and play app. You have to add coding to your website. The coding was added to my website by the team but sadly it made my website refresh every time you touched a product. The staff were very helpful and removed the code for me at no cost.
Hey, Thanks for the review ! Please excuse us for the less satisfied response. As we have checked, Our support team is in constant touch with you & assisting you in resolving your queries. However, You have posted the review with-in 1 hour of installing the app. Furthermore, Please be informed that, the Auto-inject codes do work in shopify generic themes but you've the custom theme available in your store & Custom themes have their own way to manage the files & in such case, We helps the merchants with addition of app codes. Let's talk & clear all the confusions via our support ticketing system - Team Webkul
Dec. 28, 2021
Note: I'm giving 5 stars based on my testing experience so far, I'm not live with my marketplace yet. I've been testing / using this app together with their marketplace application to offer appointments to shops in my marketplace. I'm not "live" yet taking real customer appointments but after figuring out how it works, I'm pleased so far. It takes some work to understand the logic, especially when using a more complex app like their marketplace (think many independent stores within my store, offering appointments at many locations, each with their own custom hours, pricing etc). For the price, it is effective. Ideally, there would be support during US hours (most of the support is based on India times) and there have been times when I had concerns or questions during business hours so I would recommend that they hire some outsourced people that work during US business hours. I'm not sure how many US shops there are so perhaps that will happen in time. When I asked about customizations they provided pricing as well, so it looks like there are custom options (assuming my shops launch in 2022 I already have some customizations in mind). I did try their Shop Locator and found that to be more of a beta, it had quite a few spelling errors and didn't seem to have much support so if you're using another app, make sure there are customers for it or it doesn't look like you will have immediate support.
Dec. 27, 2021
Nutzen die App erst seit kurzem, sind bisher aber zufrieden mit Implementation und Support. Wir wickeln darüber Kursbuchungen ab.
Thank You for these super amazing words. We're glad to hear that you're having the amazing experience. Happy Selling :) - Team Webkul
Nov. 17, 2021
Our multi-vendor ecommerce platform was stable when we first launched and were still working with our developers. Over time, multiple issues that impacted either our sellers or buyers came up. Some were resolved quickly, however some took over a week and they were Severity 1 issues as they impacted sales. We currently have four issues open. Three were opened today and one is outstanding from the previous week. I am offering a three out of five rating as the stability of the software was really good at the beginning but seems to be degrading weekly now. As I am in an different time zone it is difficult to have any back and forth response so a twenty-four hour team would be appreciated. Also, for more complex and high impact issues it would be great to be able to speak with a knowledgeable resource to ensure they are understood as quickly as possible rather than the back and forth that occurs.
Hi, Thanks for the review. As we have checked the support communications, all your queries are sorted now, apart from the ones which are coming from the theme, and your theme developer to assist you with the same. Please let us know in the support ticket, if there is some existing issue remaining. Regards, Team Webkul
March 22, 2021
Super fast technical support! App is working correctly, made some changes for free. 5 star review :)
Seeing that you're having the amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul
Feb. 26, 2021
Seems like it should be fine if it actually worked. I have been back and forth (mostly me following up 2-3 times) with their customer support and have still not had help nor is my issue resolved, it has now been almost 2 months. I eventually hired a developer to look into it and see if the coding or console errors and have been told it is an issue with the App itself and the App developer needs to fix it. If you are reading (Webkul Booking App) this please help me!!!!
Hi, Thanks for the review. As we could check, the team has helped you with all that is possible within the app. Please reply to the support email sent, so we can talk and clear on the confusion. Regards, Team Webkul
Feb. 8, 2021
Awesome app! Customer support is friendly, knowledgeable, very responsive & efficient. They went all out to help us implement the codes for our themes. Perfect!!!
Dec. 22, 2020
Great The application works very well and the customer service and top . I had small installation problems and they helped me a lot
Dec. 15, 2020
Great APP so far and excellent customer support provided ...they helped us a lot for some customization problems on the platform. Thanks so much to all the team !