LL: Loyalty Rewards Referrals
Loloyal: Smile Loyalty Program Point Vip Wish Membership
Rating
4.9
feedback
713
chart
#12,279
All reviews
Rating Breakdown
Review RSS Feed
Dec. 22, 2022
Service & Kommunikation & Umsetzung - 1A. extrem schnell und 100% zufriedenstellend. Wir empfehlen es!
Vielen Dank für die Bewertung. Wir unterstützen Sie jederzeit gerne. Wenn Sie erneut Hilfe benötigen, können Sie sich gerne an uns wenden. -Mariadel
Dec. 22, 2022
Customer chat service is spot on. Mariadel was a huge help. She responded quickly and was very helpful and friendly.
Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊 -Mariadel
Dec. 22, 2022
Un très bon programme de fidélité avec des offres intéressantes. L'assistance par chat est rapide et très réactive. Elle nous a été d'une grande aide ! Nous recommandons ! Merci
Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement. -Mariadel
Dec. 22, 2022
I love this app, it's perfect for my site and the customer service is so polite! I spoke with Mariadel and she was phenomenal! I recommend.
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel
Dec. 22, 2022
Easy to use and very good customer support. I had a query & the support service was very quick and responsive.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel
Dec. 22, 2022
So far the customer service was quick and responsive, I had some issues with the app, and they helped a lot.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel
Dec. 22, 2022
They are patient with everything I could ask for. Thank you so much for the great customer service experience!
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any question feel free to leave us message. Thank you a lot. -Mariadel
Dec. 21, 2022
Timely and friendly support from Mariadel! One of the top APPs I compared among similar functions, which is user friendly and with enough flexibility.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it, leave us a message if you may need help. -Mariadel
Dec. 20, 2022
Catherine was super friendly and responsive. I was up and running in 5 minutes with all the works. This APP is user friendly and doesn't slow down your store. Definitely recommended!
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Catherine
Dec. 20, 2022
perfect app for dropshipping and for everyone who wants to start a business. Perfect ly working and the customer service is incredible!
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Catherine
Dec. 20, 2022
pretty decent so far. No major complaints - it's a little weird that a lot of the program is "Locked" and you need to contact support to get it unlocked, despite it not being a paid model yet, but it is what it is I guess.
Thanks so much for leaving a review! We appreciate it. As we are a new app, we hope to hear more user's voices through the unlock function to help us improve our app better.
Dec. 20, 2022
I asked seven times over the course of 35 minutes to confirm the price. Let me be clear: this app isn't free. But they also refuse to reveal the actual cost. They kept saying "it's free for now for you to see all the features" over and over. So they wanted me to set everything up, invest my time and energy, for an app that could be $5 or $500 a month. Deceitful. I still haven't been told the cost, either.
Thank you for taking the time to leave us a review. We really appreciate your feedback. I'm sorry that our customer service can't answer your questions perfectly, but I believe this is in a responsible attitude towards you. Before the pricing strategy comes out, we won't promise our customers in advance. In addition, we provide a very simple novice guide and a wealth of multilingual templates, so you don't need to spend a lot of time setting it up, which can usually be completed in a few minutes. Again, thank you for your review and I look forward to connecting with you to resolve these issues. Andy Product Manager
Dec. 19, 2022
Excellent experience with Catherine! The app is functioning excellent! all they need is to add fonts and theme adaption and its an easy to use simple app. Their customer service is above the bar! I met Catherine and she was very experienced and helpful, thank you Catherine very much for all your help, keep up with same standard!
You're amazing at expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime. -Catherine
Dec. 19, 2022
Very good and useful for customers! Enables points and rewards that customers can use and helps with the traffic of the store!
Thank you for the review we are happy to help with your needs. If you may need further support, feel free to leave us a message. -Mariadel
March 14, 2023
A lot of help full things and that's totally free! We hope can improve more and more functionality as the resize of the opened widget soon! EDIT I am updating my review because the app has become pay-as-you-go and in the free plan, the functions are really limited and do not allow you to do anything. Too bad because the app was for me.
We are so glad you are loving our app. Thank you so much for the 5-star review, if you have any questions or issues encountered along the way, just let us know. You can reach us on the live chat anytime we are available 24/7. -Catherine
Dec. 19, 2022
Il Servizio molto tempestivo nel rispondere e risolvere le problematiche. inoltre sono molto esaustivi nelle risposte.
Oh! Siamo felici di ricevere una felice esperienza di feedback con il nostro supporto. Sì, è necessario ulteriore supporto, puoi contattarci in qualsiasi momento. 😊 -Catherine
Dec. 18, 2022
She was excellent, very knowledgeable & professional. I was having problems customizing my reward widget & she was so quick & efficient at fixing the problem I was having. I recommend this app 100%. Very happy customer here
Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊 -Mariadel
Dec. 18, 2022
I needed help using the application and I used the chat. I met Mariadel who was a very kind person, helpfull and performant. I thank you very much :-)
Wow! We are happy to receive a happy feedback experience with our support.Yes, any further support is needed, you can contact us anytime. 😊 -Mariadel
Dec. 18, 2022
Better app than most of payd ones out there, and costumer support is super great. Mariadel is best costumer support i ever talked with.
Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊 -Mariadel
Dec. 17, 2022
this is the best app and i would recommend everyone should use it and the services of this app are really marvelous.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel