All reviews

Rating Breakdown

  • 5
    96% (682 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 13, 2023

Per ora va bene, anche se mi sarebbe piaciuto avere a disposizione nel piano gratuito la possibilità di accumulare punti tramite le recensioni su Trustoo, app che uso da mesi.

Using app

6 months

Total reviews

6

Average rating

4.8

Developer Reply

Apprezziamo le tue gentili parole e il tempo che hai impiegato per fornire un feedback. Il servizio clienti è la nostra prima priorità, quindi siamo lieti di averlo soddisfatto! La tua attività rende il nostro lavoro gratificante. Lo apprezzo sinceramente. -Mariadella

4 / 5 Share

April 13, 2023

good customer support, thanks to Mariadel today got the set up sorted. I think they restrict the functions quite a bit - until you do the paid version. But for us, we decided to go ahead to try for there are both online and offline customers going to come in

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~ - Mariadel

4 / 5 Share

April 11, 2023

Just uploaded it. I really like it thus far.... especially the fact that I can expire points. Give it a try.

Using app

About 2 hours

Total reviews

4

Average rating

4.5

Developer Reply

Hello, Kim's Herbs & Detox Center! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter a problem while navigating the app, please kindly contact us, and we will assist you right away. If you have any opinions or suggestions we are interested in hearing them. If there is no problem and you are happy with our service we will be glad to hear about your latest experience. ☺️💛 - Pia

4 / 5 Share

March 27, 2023

Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi There, Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, Sophie | Loloyal Team

4 / 5 Share

March 19, 2023

Have just installed the app and Mariadel have been a great help! Am trying to navigate and it seems simple to use, but looking forward to more features soon!

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Doreen, Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, Mariadel | Loloyal Team

4 / 5 Share

March 2, 2023

A bit slow at the start. I figured out that I needed to upgrade and then the help was dealt with quickly

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello Strummer Room Records, Thank you fro your feedback, we appreciate your concern being raised to our team, we know that we have a room to improve and we do understand your concern. We hope that we can help you to make your experience more better. One of our team reach you out for further help you needed and we are looking forward for your response. Best Regards, Catherine

4 / 5 Share

Feb. 5, 2023

i think app is good , i would definitely recommend but needs more features which i have messaged the agent

Using app

About 1 hour

Total reviews

4

Average rating

3.5

Developer Reply

Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. Please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, you may check your email and we are looking forward for your response. We are interested in hearing your opinions and suggestions. -Mariadel

4 / 5 Share

Jan. 25, 2023

Der Support ist super, die App ebenfalls - bisher nix gefunden was nicht funktioniert. Ich bin gespannt was die App einmal kosten wird, weil umsonst wird die wohl nicht bleie. Leider bekommt man dazu, trotz nachfrage, keine Antwort - daher 1 Stern weniger

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Vielen Dank für die wunderbare Bewertung und dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Unsere Priorität ist der Kundenservice und wir verbessern unsere Dienstleistungen ständig. Wir wissen Ihre Geduld mit uns zu schätzen. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen haben. -Catherine

4 / 5 Share

Jan. 19, 2023

Great service, customer care quick to response in a friendly manner. The app is fairly easy to use and have great functions to attract and keep your customers.

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

4 / 5 Share

Jan. 7, 2023

le service client est parfect, les reponces simples et rapides! l'apllication je dois ancor la tester mais elle a l'aire de être tés bien!

Using app

About 4 hours

Total reviews

1

Average rating

4.0

Developer Reply

Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement. -Catherine

4 / 5 Share

Dec. 20, 2022

pretty decent so far. No major complaints - it's a little weird that a lot of the program is "Locked" and you need to contact support to get it unlocked, despite it not being a paid model yet, but it is what it is I guess.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for leaving a review! We appreciate it. As we are a new app, we hope to hear more user's voices through the unlock function to help us improve our app better.

4 / 5 Share

Dec. 8, 2022

Just Added the app to the store. As of no it is good, working nicely. Also the customer service was good

Using app

About 2 hours

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your feedback! Hope you have explored more the app and if there are any questions feel free to contact us anytime. 🤗 -Catherine

4 / 5 Share

Nov. 28, 2022

Still testing the APP. But so far APP is super easy to use and support is also helpful. Some minor things in term of customisability needs to improve for our needs though (font type, etc.)

Store

SANVT

Using app

About 5 hours

Total reviews

5

Average rating

4.8

Developer Reply

Hi SANVT! Thank you for your time to leaving us a review. Ease of use is what we've been working on, and customer service is what we've been working on as well. In addition, regarding the feedback about font, we will continue to develop in the near future. If you are interested, you can follow our community to get our app roadmap 👉 https://loloyal.canny.io Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, Catherine | Loloyal Team

4 / 5 Share

Nov. 5, 2022

I started using this app and I find it very easy to use. Customers service is very reactive and helpful.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 26, 2022

So far so good! I had a little trouble importing, but their chat is super quick and we fixed the problem within a few mins!

Using app

37 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 11, 2022

Awesome app. Just hope this never gets paid. The customer service is awesome. always ask for hidden features.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 25, 2022

Thanks to Mariadel for helping me figure out how to use the app. She was professional and helpful..

Using app

About 1 hour

Total reviews

1

Average rating

4.0