All reviews

Rating Breakdown

  • 5
    96% (682 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2023

Guys, seriously this APP is a must, excellent dashboard, easy to use, and will sky rocket your sales if you know how to use it, and to top it of, the best customer service i saw for a long time. Special thanks to Sophie she took care of me from A to Z and thanks to her I managed to make my reward program just looks amazing.

Store

Tartteb

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Sophie

5 / 5 Share

March 28, 2023

I have to say. I am impressed with this app. So easy to use and setup. Customer service is amazing. I've contacted customer service a couple times, through chat and I was answered within minutes. Definitely a great choice!

Store

Eds RC

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. -Catherine

4 / 5 Share

March 27, 2023

Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi There, Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, Sophie | Loloyal Team

5 / 5 Share

March 21, 2023

Mariadel è stata veloce ed efficace e mi ha aiutata moltissimo. App davvero consigliata, manca solo l'integrazione in una pagina e non solo con widget, perche da mobile il widget limità la visibilità.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Grazie per la splendida recensione e per aver dedicato del tempo a condividere il tuo feedback. La nostra priorità è il servizio clienti e siamo entusiasti di aver raggiunto quel segno! I clienti come te rendono il nostro lavoro un piacere. Grazie mille, se hai bisogno di aiuto, non esitare a contattarci. -Mariadel

5 / 5 Share

March 20, 2023

客服回覆快速,解決所有問題 GOOD!!!!!!!!! The customer service responded quickly and solved all problems~~~~~~~~~~~

Store

PetMo

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. -Catherine

5 / 5 Share

March 20, 2023

So far was great helped right away soon as I messaged them. Hope they continue doing great with helping when needed.

Using app

13 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel

5 / 5 Share

March 20, 2023

Merci MARIADEL pour toute votre aide! parfait !! je recommande son aide. elle a repondu parfaitement à mes questions

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Si vous avez des questions, veuillez nous contacter à tout moment !! Nous serons toujours là pour vous servir! -Mariadel

4 / 5 Share

March 19, 2023

Have just installed the app and Mariadel have been a great help! Am trying to navigate and it seems simple to use, but looking forward to more features soon!

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Doreen, Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, Mariadel | Loloyal Team

5 / 5 Share

March 17, 2023

Maribel was very responsive and quick with resolving my request. She went above and beyond with her assistance.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. - Mariadel

5 / 5 Share

March 15, 2023

I just installed the app it looks very good! The customer service is amazing Catherine did everything perfect and quick!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. -Catherine

5 / 5 Share

March 14, 2023

Catherine was excellent in providing a fast solution to the issue that I was facing. Very excellent customer support team.

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Catherine

5 / 5 Share

March 14, 2023

Thanks to the customer service for answering questions and providing thoughtful service, it is worth recommending anyway

Store

Badbowl

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. -Mariadel

5 / 5 Share

March 13, 2023

great app, great support team, i hope you guys are consistent and can lower the pricing or maybe add more choices

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel

5 / 5 Share

March 12, 2023

Very nice and great customer service. Helpful and informative I will request to speak with her again

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve! -Mariadel

5 / 5 Share

March 10, 2023

This app is the perfect fit for my online store. Perfect customer service! They help you out super fast.

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

March 8, 2023

This is exactly what I was looking for!!! It has been so easy to use and I am so happy with this app!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Catherine

5 / 5 Share

March 8, 2023

Una muy buena atención por parte de la asistente, responden rápido y de una manera muy clara. Dispuestos a ayudar lo más rápido posible

Using app

25 days

Total reviews

2

Average rating

4.5

Developer Reply

Agradecemos que se haya tomado el tiempo para escribir una excelente reseña y brindar sus opiniones. Nos complace brindarle un excelente servicio, si tiene alguna pregunta, no dude en dejarnos un mensaje. Muchas gracias. -Catherine

5 / 5 Share

March 7, 2023

The app is easy to set up and the chat team is quick to respond and super helpful! Excited to see how this app boosts sales and traffic!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

March 7, 2023

Ideal para captar mas clientes, es fácil de usar muy intuitiva y el equipo de soporte te ayudan en todo lo que necesitas, son muy amables

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Agradecemos que se haya tomado el tiempo para escribir una excelente reseña y brindar sus opiniones. Nos complace brindarle un excelente servicio, si tiene alguna pregunta, no dude en dejarnos un mensaje. Muchas gracias. -Catherine

5 / 5 Share

March 5, 2023

A great way for getting more customers! They reply fast on live chat it's a ++++ for me. it's also easy to setup

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel