All reviews

Rating Breakdown

  • 5
    96% (682 ratings)
  • 4
    3% (19 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

Feb. 15, 2023

Easy install and set-up. The only issue was successfully importing all customer emails from a previous app, but the support agent was extremely attentive and helpful.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Catherine

5 / 5 Share

Feb. 15, 2023

Fantastica applicazione. Ultra personalizzabile e super facile nella gestione e nella configurazione. Stra consigliata! Supporto fantastico e chat di assistenza veloce e professionale.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, se vous avez besoin d'aide, n'hésitez pas à nous contacter. -Catherine

5 / 5 Share

Feb. 15, 2023

I am really loving implementing Loloyal's Reward Program Services into our website's platform. It's been generating more sales and proving changes that keep customers on our website instead of shopping through our third party platforms which is great! It's still a bit newer to our website and I'm still learning to integrate it, but the customer support has been SUPERIOR, kind, and so helpful! I have spoken with Catherine and she has been super kind and I can't wait to continue working with her and the Loloyal team!

Store

JP Lann

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it -Catherine

5 / 5 Share

Feb. 15, 2023

she's amazing she gave me apps she judged my site she's the nicest person I've met since I started dropshipping

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Catherine

5 / 5 Share

Feb. 15, 2023

Merci pour votre aide et votre rapidité dans les réponses. Catherine a su répondre avec rapidité à toutes mes questions.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter. -Catherine

5 / 5 Share

Feb. 15, 2023

Just contacted support and Mariadel was extremely polite and helpful. She helped us unlock some features in only a few minutes. Can highly recommend.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Feb. 15, 2023

super service. kümmern sich direkt um die wichtigsten einstellungen und sind bei fragen blitzschnell mit einer lösung da :)))))

Store

redco

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, eine so großartige Bewertung zu schreiben und uns Ihre Gedanken mitzuteilen. Wir freuen uns, Ihnen einen exzellenten Service bieten zu können. Wenn Sie Fragen haben, können Sie uns gerne eine Nachricht hinterlassen. Vielen Dank. -Mariadel

5 / 5 Share

Feb. 15, 2023

interesting app. Just getting started on it. If this works really gonna save me heaps of work! Looking forward to using it for our new shop.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel

5 / 5 Share

Feb. 15, 2023

nice one i like this app for my store its very good, Great service. very helpful in each and every need. I recommend this app

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel

5 / 5 Share

Feb. 14, 2023

Was the perfect loyalty and referral app I was looking for. Great customer service as well. I look forward to the additional sales I will receive.

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Feb. 14, 2023

Bis jetzt bin ich zufrieden, der Kundenservice ist schnell und hilfreich. Bin gespannt auf die zukünftige Zusammenarbeit

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für die wunderbare Bewertung und dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Unsere Priorität ist der Kundenservice und wir sind begeistert, dass wir diese Marke erreicht haben! Kunden wie Sie machen unsere Arbeit zu einem Vergnügen. Vielen Dank, wenn Sie Hilfe benötigen, können Sie sich gerne an uns wenden. -Mariadel

5 / 5 Share

Feb. 14, 2023

super, der kundenservice ist wirklich gut und freundlich. Ebenfalls super ist das die app kostenlos ist.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, eine so großartige Bewertung zu schreiben und uns Ihre Gedanken mitzuteilen. Wir freuen uns, Ihnen einen exzellenten Service bieten zu können. Wenn Sie Fragen haben, können Sie uns gerne eine Nachricht hinterlassen. Vielen Dank. -Mariadel

5 / 5 Share

Feb. 13, 2023

The issue was the was the Birthday field did not show the pencil for the customer to enter their birthdate. It might have been the user profile was created before we installed the app. After a few minutes with Catherine in support she got us our result. Thank You!

Using app

15 days

Total reviews

5

Average rating

4.4

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Catherine

5 / 5 Share

Feb. 13, 2023

Very excellent and it's free is great Great service. very helpful in each and every need. I recommend this app

Store

Clothya

Using app

12 days

Total reviews

3

Average rating

3.7

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel

5 / 5 Share

Feb. 13, 2023

Quick and friendly and efficient customer service. They respond in seconds and sort out any issues you have.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel

5 / 5 Share

Feb. 12, 2023

Excellent and fast customer service. Very good and easy for use app. Mariadel help me to remove brand name for free.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel

5 / 5 Share

Feb. 12, 2023

excellent service that I get , hopefully help me in running the sales program on shopify, thank you so much loloyal

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems. -Mariadel

5 / 5 Share

Feb. 12, 2023

I had some questions about setting up the theme to match my store front. I am happy I reached out. The representative was super helpful!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot. -Mariadel

5 / 5 Share

Feb. 12, 2023

when download loading the app I was having issues reached out to the live agent and was guided until the setup was completed !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us. -Mariadel

5 / 5 Share

Feb. 12, 2023

Great expedited service. I love apps that have live chat. It is so difficult when you have to send an email for help and wait a few days to get help. Loloyal goes the extra mile.

Using app

12 minutes

Total reviews

7

Average rating

4.4

Developer Reply

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it. -Mariadel