Animals Matter, Inc. review for Negate ‑ Bot Protection

March 4, 2024

In a digital era where e-commerce security is crucial, our experience with Negate Bot Protection over the last six months has been a testament to innovation and reliability. Subscribed to their Enterprise Plan, we have fortified our online storefront against malicious bots with advanced features and exceptional service. **Key Features and Benefits:** 1. **Unlimited API Requests:** A vital aspect of the Enterprise Plan, unlimited API requests per month, has been instrumental in ensuring our website's uninterrupted performance and security, regardless of traffic spikes. 2. **Custom Code On Demand:** The flexibility to receive custom code solutions tailored to our unique needs has significantly enhanced our site's defense mechanisms, allowing us to tackle specific security challenges effectively. 3. **Dedicated Account Manager:** Including a dedicated account manager has streamlined our experience, offering a personalized, knowledgeable, and responsive point of contact for all our security concerns. 4. **Innovative Bot Redirection:** Perhaps the most impressive feature, and a standout in our experience, is the app's ability to redirect bots. This has been crucial in protecting our site's analytics and pixel data. Negate Bot Protection has provided us with accurate, reliable metrics to drive our marketing and sales strategies by ensuring that bots do not skew our traffic and conversion data. **User Experience and Performance:** The past six months have significantly improved our website's security posture and overall performance. Negate Bot Protection integrates seamlessly with our Shopify store, offering a user-friendly interface and efficient bot management without hindering the user experience. **Customer Support and Service:** The customer support team at Negate Bot Protection, especially our dedicated account manager, has been outstanding. Their quick and personalized approach to service has been a cornerstone of our positive experience with the app. **Overall Impact on Business:** Implementing Negate Bot Protection, particularly its bot redirection feature, has profoundly impacted our business. We've observed a marked decrease in malicious bot activity and a significant improvement in the accuracy of our analytics. This has directly contributed to better-informed business decisions, enhanced customer satisfaction, and increased sales. **Conclusion:** Negate Bot Protection has redefined how we approach e-commerce security. With its comprehensive features, particularly the innovative bot redirection and exceptional customer service, this app is an indispensable tool for any Shopify store. We highly recommend Negate Bot Protection to businesses seeking a robust, efficient, and user-friendly bot protection solution.