Botika: AI Model Photos+Videos

Hi there, Thank you for the feedback. We'd like to Apologize for delay in fixes. This was a temporary issue due to extremely high demand. We expanded our fixes bandwidth and are back to meeting delivery times. In addition, we’re working on the next version of Botika's AI engine, which will dramatically reduce the need for fixes as well as improve their delivery times, further automating a lot of the processes they include. The credits for these images are 100% refunded and we don't charge extra credits for the fixes. Regarding the videos quality - Unfortunately, we can't offer fixes for our videos. We're planning to address the quality issues in the near future as we update our video workflow. Stay tuned. Our male models are about to go an update as well very soon, and until then we're happy to review the problematic images and refund the credits. Lastly, we checked the tickets history and we addressed all your inquiries but never got a response from you. Please feel free to reach out to us via our in-app chat or at [email protected] if you have any further questions/feedback. The Botika team.

Hi there, Thank you for the feedback. We'd like to Apologize for recent delays. This was a temporary issue due to extremely high demand. We expanded our bandwidth and are back to meeting delivery times. Lastly, we checked the tickets history and we couldn't find your inquiries or supports tickets in our system. We're looking into this to make sure there were no technical issues. Please feel free to reach out to us via our in-app chat or at [email protected] if you have any further questions/feedback. The Botika team.

Hi there, It seems you own a shoe brand, and unfortunately we currently don't support footwear brands. We focus on clothes to generate the best quality of apparel photos possible. Finally, Please feel free to reach out to us via our in-app chat or at [email protected] if you have any further questions/feedback. The Botika team.

Hi there, Thank you for the feedback. Our free trial results do come with watermarks and if you like the results and decide to upgrade we remove them retroactively. This is common practice and we feel it is a great way to let you evaluate our solution with on strings attached. Regarding the settings from the original image - This is a part of our on-model flow and by preserving many of the original image features, we're able to offer unparalleled image quality. We also support flat lay and mannequin photos as part of our beta workflows. These offer more flexibility in terms of poses and sizes, but are currently less accurate and consistent. We're constantly improving them. Finally, Please feel free to reach out to us via our in-app chat or at [email protected] if you have any further questions/feedback. The Botika team.

We appreciate the feedback. We're sorry that our results didn't met your quality standards. We're constantly working on training and improving or AI data models. In addition, we’re working on the next version of Botika's AI engine, which will dramatically reduce the need for fixes as well as improve their delivery times, further automating a lot of the processes they include. In addition, the credits for these images are 100% refunded. We will continue to invest, improve and support fashion business with our platform. Finally, we would love to continue the discussion to make sure we get all of your feedback. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Thank you for your review! We will continue to improve and support fashion business as best we can. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Thank you for your review! We will continue to improve and support fashion business as best we can. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Hi Sue, We appreciate the feedback. We'd also like to be fair and address your point one by one: 1. Photo quality issues - We're sorry that our results didn't met your quality standards. We're constantly working on training and improving or AI data models. In addition, we offer a complementary photo fixes service to fix all the mentioned issues and provide you with high quality photos. 2. Customer service - We currently commit to one day response time and we're already working on improving that response time. If you experienced an additional issues while our support team was handling your complaints, we apologize and are already looking into it internally so we can improve the quality of service. 3. Credit refund - We always review complaints about photo quality and if we find them just we always refund credits. We're happy to address any specific cases where you feel this wan't the case. 4. Model appearance and age - We're constantly working on improving our models' quality and how real they look. We plan to invest and add more mature and senior models to represent all audiences. We will continue to invest, improve and support fashion business with our platform. Finally, we would love to continue the discussion to make sure we get all of your feedback. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Hi Harriet, We appreciate the feedback. We'd also like to be fair and address your point one by one: 1. The delay in delivery time - All of our images take 15 min and you can batch edit as much as you want. If we find something is wrong with an image, our Not Safe For Work filter is turned on and we send that photo for a manual review which can take up 5 business days depending on your plan. We apologize if this wasn't communicated well enough and we will add clearer explanations for those situations in our app. At the end of the day, this is meant to guarantee you get the best results. 2. Model appearance and age - We're constantly working on improving our models' quality and how real they look. We plan to invest and add more mature and senior models to represent all audiences. We will continue to invest, improve and support fashion business with our platform. Finally, we're happy to continue the discussion and see how we can resolve this situation. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Hi Michael, We appreciate the feedback. We'd also like to be fair and address your point one by one: 1. "the App does not work with any detailed clothing or accessories like sunglasses or jewelry" - our FAQ section clearly states that we currently don't support accessories in general including jewelry. 2. "The App does not reveal this to you this up front, only after you have paid and wasted time" - We offer a free trial, to allow users to try out the platform so and understand exactly what their getting when they purchase a licenses to the Botika platform. 3. "For regular clothing, there are too many revisions required and the time delays are too long" - We're the only generative AI platform for fashion that offers multiple revisions included on your plan at no additional cost. We're doing our best to provide them as quickly as possible. 4. "The technical team do not like any feedback... they should offer options with shorter hair" - Quite the opposite. We welcome user feedback and are proud to say our product roadmap is almost entirely built on users request. We accepted your feedback and are working very hard to add more models with various hairstyles as well as more over hairstyle. Expect more later this year on this 5. "Rather than accept my constructive feedback, I was dismissed with an arrogant response" - We apologize if this is the feeling you were left with, but this is never our intent or how we handle our customers. We will review your case again, and make sure we learn from it to improve. We will continue to invest, improve and support fashion business with our platform. Finally, we're happy to continue the discussion and see how we can resolve this situation. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Hola, Gracias por los comentarios. Planeamos lanzar soporte para diferentes tamaños y tipos de cuerpo durante este año. También recibimos solicitudes de otros usuarios para admitir el cambio de color de las prendas y estamos considerando agregarlo también a la hoja de ruta del producto. Continuaremos invirtiendo, mejorando y apoyando el negocio de la moda con nuestra plataforma. No dude en comunicarse con nosotros a través de nuestro chat en la aplicación o en [email protected]

Hi there, Thanks for the feedback. To be fair, we've been in constant contact with you throughout this issue and communicated the billing logic as quickly and efficiently as possible. We're happy to have successfully resolved this issue to your satisfaction. We will continue to invest, improve and support fashion business with our platform. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

We appreciate your honest feedback. We're working hard to meet the high demand and expectations from you and the rest of our users. We will continue to invest, improve our platform to best support fashions brands in the best way possible. We'd love to hear more from you on what's didn't you like and see if we can address it. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Hi there, We appreciate your honest feedback. We've been working hard to meet the high demand for Botika since the beginning of the new year and are hiring and staffing accordingly as fast as we can. To be fair, we never charge credits for delayed photo fixes so those photos will be provided to you at no credit cost. Our Senior Support Manager, Eugene, has been in touch with you throughout this issue and communicated the situation as quickly as possible. We will continue to invest, improve and support fashion business with our platform. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Thank you for your review! We appreciate the feedback. We're always open to hearing how we can improve and we're glad that you ended up happy with both our photo quality and customer service! We will continue to improve and support fashion business as best we can. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Thank you for your review. We're always happy to hear from satisfied users! We will continue to improve and support fashion business as best we can. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Thank you for your review. We're happy to hear you were able to save time as well as upgrade your store's appearance. Our beta flat lays product photos workflow keeps improving, so thank you for the feedback. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Thank you for your review. We're always happy to hear that you're happy with both our photo quality and customer service! We will continue to improve and support fashion business as best we can. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.

Thank you for your review. We're always happy to hear from users that our photo quality and customer service make them happy! We will continue to improve and support fashion entrepreneurs. Please feel free to reach out to us via our in-app chat or at [email protected] The Botika team.