BotSpace: AI Chat & Helpdesk for Shopify

BotSpace: AI Chat & Helpdesk

AI chatbot to sell & support on Email, WhatsApp, IG...

Developer

Rating

4.8

feedback

34

Reviews

chart

#2,196

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    6%
  • Less than a month
    29%
  • Less than a year
    47%
  • More than a year
    0%

Reviews Summary

The BotSpace app has received overwhelmingly positive reviews from users. Customers appreciate the ease of use, quick setup process, and affordability of the app. The customer support team is highlighted for being responsive, helpful, and knowledgeable, providing assistance whenever needed. Users also praise the app for its integration with Shopify, smooth automation of messages, and features like recovering abandoned carts. However, there is one negative review that criticizes the app for lacking basic WhatsApp features and mentions a negative experience with a sales representative.

Highlights

Ease of use and quick setup process
Affordability and value for money
Responsive and helpful customer support
Integration with Shopify and automation features
Negative review about lacking basic WhatsApp features and negative experience with sales representative

Rating Breakdown

  • 5
    88% (30 ratings)
  • 4
    6% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (33)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

Good product

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Botspace has been a great tool for our WhatsApp marketing needs. It’s easy to use, reliable and makes managing campaigns and customer communication much more efficient. The automation features save a lot of time and overall it has helped us streamline our workflow and engage better with our audience.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2026

Best whatsapp api of all the options on shopify. Onboarding team is super friendly. Will definately recommend for serious shop owners...

Using app

About 23 hours

Total reviews

12

Average rating

4.3

4 / 5 Share

March 9, 2026

The app is really good and the support from the BotSpace team is spot on. They are always available to help and sort out the issue.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 4, 2026

Using this since month and really it has solved my biggest problem of auto order confirmation.

Using app

26 days

Total reviews

1

Average rating

5.0

All reviews

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