BotSpace: AI Chat & Helpdesk
AI chatbot to sell & support on Email, WhatsApp, IG...
Rating
4.8
feedback
34
chart
#2,196
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
6%
-
Less than a month
29%
-
Less than a year
47%
-
More than a year
0%
Reviews Summary
The BotSpace app has received overwhelmingly positive reviews from users. Customers appreciate the ease of use, quick setup process, and affordability of the app. The customer support team is highlighted for being responsive, helpful, and knowledgeable, providing assistance whenever needed. Users also praise the app for its integration with Shopify, smooth automation of messages, and features like recovering abandoned carts. However, there is one negative review that criticizes the app for lacking basic WhatsApp features and mentions a negative experience with a sales representative.
Highlights
All reviews
March 23, 2026
Botspace has been a great tool for our WhatsApp marketing needs. It’s easy to use, reliable and makes managing campaigns and customer communication much more efficient. The automation features save a lot of time and overall it has helped us streamline our workflow and engage better with our audience.
March 15, 2026
Best whatsapp api of all the options on shopify. Onboarding team is super friendly. Will definately recommend for serious shop owners...
March 9, 2026
The app is really good and the support from the BotSpace team is spot on. They are always available to help and sort out the issue.
March 4, 2026
Using this since month and really it has solved my biggest problem of auto order confirmation.
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