BotSpace: AI Chat & Helpdesk for Shopify

BotSpace: AI Chat & Helpdesk

AI chatbot to sell & support on Email, WhatsApp, IG...
Developer
BotSpace
Rating
4.7
Feedback
80
Reviews
Chart
#1,336
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

BotSpace is highly praised by users for its user-friendly platform, reliable WhatsApp automation, and excellent customer support. Users appreciate the ease of setup, responsiveness of the team, and the value for money the app provides. The platform is described as intuitive, efficient, and effective in streamlining customer communication and workflows. However, there are some suggestions for improvement, such as enhancing AI customization, increasing the number of free flows, and addressing country-specific setup challenges. Overall, BotSpace is recommended for businesses looking to automate and improve their WhatsApp engagement on Shopify.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 1%
Less than a month 34%
Less than a year 61%
More than a year 1%
All reviews
5 / 5 Share
Sept. 8, 2026

We recently switched to BotSpace, and it's been really helpful in getting our customer support set up properly with proper reporting. Whenever we run into an issue or need something adjusted, we reach out to the developers, and they sort it out quickly; they're really responsive and easy to work with. Happy with the app so far and would recommend it.

Store Using app Total reviews Average rating
Loom Collection About 2 months 1 5.0
5 / 5 Share
Sept. 3, 2026

We have been using BotSpace for our business WhatsApp communication, and it has been a great experience. The platform is easy to use and helps us manage customer messages, automation, and communication more efficiently. It saves our team valuable time and makes customer engagement much smoother. Highly recommended for businesses looking for an effective WhatsApp automation solution!

Store Using app Total reviews Average rating
Seva Chikan 27 days 1 5.0
5 / 5 Share
Sept. 2, 2026

Experience has been seamless. Quick and easy, transparent and zero complications.

Store Using app Total reviews Average rating
Go Ayurveda Dhanvantri 4 months 6 5.0
5 / 5 Share
Aug. 31, 2026

The platform is pretty straightforward to use, and setting up campaigns and sending messages to customers doesn’t feel complicated. What I like most is that everything is sorted in one place, so we don’t have to keep jumping between different tools. It’s also been really useful for managing customer communication and keeping things more organised.

Store Using app Total reviews Average rating
qvey About 1 month 2 5.0
5 / 5 Share
Aug. 27, 2026

Shashvi was my assigned POC, She was extremely patient and helpful. Infact the entire team was helpful. Thank you guys for helping me with onboarding process

Store Using app Total reviews Average rating
CeeJé 13 days 1 5.0

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