BotSpace: AI Chat & Helpdesk for Shopify

BotSpace: AI Chat & Helpdesk

AI chatbot to sell & support on Email, WhatsApp, IG...
Developer
BotSpace
Rating
4.8
Feedback
82
Reviews
Chart
#1,310
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

BotSpace is highly praised for its user-friendly interface, efficient customer support, and effective automation features. Users appreciate the ease of setting up WhatsApp communication, managing customer interactions, and streamlining workflows. The platform is commended for saving time, improving customer engagement, and offering valuable features even in the free version. However, there are a few negative reviews highlighting issues with support consistency, onboarding experience, and specific functionalities like AI responses. Overall, BotSpace is recommended for businesses looking to enhance their communication strategies and automate processes effectively.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 1%
Less than a month 33%
Less than a year 59%
More than a year 1%
All reviews
5 / 5 Share
Sept. 21, 2026

Store Using app Total reviews Average rating
WEW 20 minutes 1 5.0
5 / 5 Share
Sept. 18, 2026

Devashish Agarwal. Had a call with him and it was very clear and straight forward. Definitely recommended.

Store Using app Total reviews Average rating
Larimide Singapore 2 minutes 1 5.0
5 / 5 Share
Sept. 8, 2026

We recently switched to BotSpace, and it's been really helpful in getting our customer support set up properly with proper reporting. Whenever we run into an issue or need something adjusted, we reach out to the developers, and they sort it out quickly; they're really responsive and easy to work with. Happy with the app so far and would recommend it.

Store Using app Total reviews Average rating
Loom Collection About 2 months 2 5.0
5 / 5 Share
Sept. 3, 2026

We have been using BotSpace for our business WhatsApp communication, and it has been a great experience. The platform is easy to use and helps us manage customer messages, automation, and communication more efficiently. It saves our team valuable time and makes customer engagement much smoother. Highly recommended for businesses looking for an effective WhatsApp automation solution!

Store Using app Total reviews Average rating
Seva Chikan 27 days 2 5.0
5 / 5 Share
Sept. 2, 2026

Experience has been seamless. Quick and easy, transparent and zero complications.

Store Using app Total reviews Average rating
Go Ayurveda Dhanvantri 4 months 6 5.0

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