BotSpace: AI Chat & Helpdesk for Shopify

BotSpace: AI Chat & Helpdesk

AI chatbot to sell & support on Email, WhatsApp, IG...

Developer

Rating

4.8

feedback

48

Reviews

chart

#1,573

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    4%
  • Less than a month
    31%
  • Less than a year
    56%
  • More than a year
    0%

Reviews Summary

BotSpace is highly praised for its ease of use, reliability, and efficient customer communication features. Users appreciate the straightforward WhatsApp API tool that simplifies day-to-day operations, automates messages, and integrates seamlessly with Shopify. The support team is highlighted for being responsive, supportive, and helpful in setting up flows and automations. However, there is a negative review criticizing the lack of basic WhatsApp features, unprofessional sales tactics, and poor customer care. Overall, BotSpace is recommended for its affordability, user-friendly interface, and effective WhatsApp marketing capabilities.

Highlights

Ease of use and reliability
Efficient customer communication features
Responsive and supportive support team
Negative review highlighting lack of basic features and unprofessional sales tactics
Affordability and user-friendly interface

Rating Breakdown

  • 5
    92% (44 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 96% (46)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2026

Easy to set up, works smoothly, and actually saves time. Clean UI and helpful support. Highly recommended.

Store

MaheTri

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2026

If you are thinking about automation, BotSpace is the answer. It has all the readymade solutions for you to lessen the burden of retargeting your potential customers. Loving it.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2026

We have been using BotSpace for quite some time now, and the customer support has been excellent. Ms. Nidhi has consistently helped us in a timely manner whenever we faced any issues. If you are a small business, this is an app you truly need to automate WhatsApp, which can also help improve conversions and overall customer engagement.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

April 1, 2026

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 1, 2026

We’ve been using BtoSpace for our Shopify integrations, and it’s been a great experience. It makes connecting different systems to Shopify much easier, especially for syncing orders and inventory. The setup was pretty straightforward. Once everything was connected, it worked smoothly in the background without any issues.

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

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