BotSpace: AI Chat & Helpdesk for Shopify

BotSpace: AI Chat & Helpdesk

AI chatbot to sell & support on Email, WhatsApp, IG...
Developer
BotSpace
Rating
4.9
Feedback
66
Reviews
Chart
#1,371
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

BotSpace is highly praised for its excellent customer support, user-friendly interface, smooth integration process, and efficient tracking data. Users appreciate the platform's ease of use, responsiveness of the support team, and the ability to manage customer communication more effectively. The app is commended for its automation features, affordability, and seamless Shopify integration. However, some users mention that the onboarding experience could be improved, especially for merchants outside specific regions. They suggest enhancements such as country-specific configurations, swipe-to-reply functionality, and customization options for AI-generated replies.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 3%
Less than a month 33%
Less than a year 56%
More than a year 2%
All reviews
5 / 5 Share
July 27, 2026

Excellent support by Botsapce team. Integration process was also smooth and simple. The platform is easy to use and tracking data is convenient.

Store Using app Total reviews Average rating
Vernam Iconic About 2 months 2 5.0
5 / 5 Share
July 25, 2026

Highly recommend BotSpace for any Shopify store looking to scale their communication. The interface is user-friendly and their customer support team is top-notch!

Store Using app Total reviews Average rating
99wholesale About 2 months 2 5.0
5 / 5 Share
July 23, 2026

BotSpace has been great to work with. The platform is easy to use, and their team is very responsive whenever we have questions or need support. Overall, it's been a smooth experience, and we're happy with the service.

Store Using app Total reviews Average rating
Local All Natural Soda 22 days 1 5.0
5 / 5 Share
July 13, 2026

Good app to use for Order Fulfillment and abadon check out

Store Using app Total reviews Average rating
iJuels.com 3 days 1 5.0
5 / 5 Share
June 16, 2026

BotSpace has helped us manage customer communication more efficiently. The support team is helpful and quick to respond. Recommended for Shopify stores looking to improve customer engagement.

Store Using app Total reviews Average rating
TIMEPADS About 2 months 4 5.0

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