Box Music ‑ Background Music
Shopify Box Music - Background Music App - Music Player
Rating
3.4
feedback
17
chart
#3,611
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
6%
-
Less than a month
29%
-
Less than a year
41%
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More than a year
0%
Reviews Summary
Box Music App for Shopify has received a mix of positive and negative reviews. Users appreciate its ability to enhance online stores with music streaming and animations, creating an engaging shopping experience. The user-friendly interface and customizable options make setup easy, boosting customer engagement and encouraging longer visits. However, some users have faced issues with the app not working even after upgrading to a paid subscription. There are complaints about the autoplay feature not functioning properly and the background music restarting when switching pages. Despite these drawbacks, many users praise the app for its customer service, ease of use, and the value it provides with a free plan.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 26, 2024
Box Music App for Shopify is a fantastic tool for enhancing your online store. It seamlessly integrates music streaming & animations, creating an engaging shopping experience. The user-friendly interface and customisable options allow for easy setup. Perfect for setting the right mood, it boosts customer engagement and encourages longer visits. Highly recommend!
Oct. 23, 2024
I used the free version, but then upgraded to the yearly subscription when it didn't work. Well, that one didn't work either. I sent Box Music an email, but never heard back from anyone. So I uninstalled Box Music. Hopefully, I will receive a refund - 7 day trial.
We’re sorry to hear about the issues you experienced. We’d like to clarify that we didn’t receive any email or chat messages from you, so we weren’t aware of the difficulties you encountered. Our app is successfully running on over 500 stores, so there may have been a specific issue with your store. Our team already reached out to you and waiting for your response. As you are already using the trial period, no charge is deducted.
Oct. 8, 2024
All these bots lying in the comments.This app does not autoplay even with autoplay turned on. It is very laggy not like reviews stated.
We appreciate your feedback and apologize for the issues with autoplay and lag. Your experience is important to us. Could you share more details about your device or setup? We’re here to help resolve this! Thanks for your patience.
Oct. 5, 2023
THANK YOU .
Thank you for your positive response and 5-star rating. Please feel free to contact us anytime.
July 11, 2023
Not only can this app be used for background music but also announcements!!! You can choose where it plays, lays, and the style all for a really great price!!! It also works right out of the box!!! TFC&H Co. approved!!!
Store
TFC&H Co.
Using app
5 months
Thank you so much for taking the time to share your review. We greatly appreciate your feedback and are thrilled to hear about your positive experience with our service.
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