All reviews

Rating Breakdown

  • 5
    100% (26 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (25)
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5 / 5 Share

Nov. 19, 2025

Boxi has been an absolute game-changer for my store. I run a gifting business with a Build Your Own Box experience, and this is the only app that handled everything I needed — custom steps, beautiful UX, easy product organisation, and seamless integration with my theme. What makes it even better is the support. Dmitrii has been incredible fast, patient, and genuinely invested in helping me get the perfect setup. Every question was answered thoroughly and nothing was ever too much trouble. If you’re building gift boxes, hampers, or any kind of mix-and-match product experience, this is hands down the best app on Shopify. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind and detailed review, Lucy!

5 / 5 Share

Nov. 11, 2025

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Guillermo!

5 / 5 Share

Oct. 31, 2025

Outstanding app and very clean UI. The support from Dmitri is excellent, he answers questions very quickly and sometimes out of hours. One to one training was extremely helpful, highly recommend this app.

Store

Proper Pasty Company

Using app

9 days

Developer Reply

Thank you Nigel for the kind review!

5 / 5 Share

Oct. 3, 2025

Dmitri has been extremely helpful with all my questions about setting up the BOXi app. He responds quickly to messages and even scheduled two very useful calls to walk me through the setup, ensuring the app was customized exactly how we wanted it for our store. So far, our experience with the app has been excellent.

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you, Ciara! :)

5 / 5 Share

Sept. 24, 2025

Beyond a five star service. I chose Boxi for the Bundle Builder feature that I am incorporating into my website after considering other offerings. I also read the excellent reviews. I familiarised myself with the offering and took advantage of the 30 minutes session with Dmitri. Dimitri could not have been more helpful, patient and facilitative. He obviously knows his product inside out but in the space of call, he understood my objectives and advised and adapted his app to suit my store's needs. Dmitri then assisted me further by ensuring the necessary infrastructure features were enabled to allow BOXI to work as I wished. An excellent start to using an app that I hope will become an important service for our store.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your detailed and kind review, Tania!

5 / 5 Share

Sept. 18, 2025

Fantastic app and even better support. Cristina helped me set up a “Single bundle” flow that shows clear bundle contents in the cart and cart drawer, grouped per card. Quick, proactive and super knowledgeable. Exactly what I needed—highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback, Cartio! I’m glad I could help.

5 / 5 Share

Aug. 5, 2025

The app works just fine and the support is really good

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! It was a pleasure to chat with you. :)

5 / 5 Share

July 4, 2025

We usually leave reviews and update them over time as we gain hands on experience with the apps. We had issues with another very popular box builder app so we had to switch in a hurry. We had previously tested this one so it was our first option to recover custom box feature for our store. This app is not as feature rich as others, but delivers - stepped configurable flow with quantity or amount level rules - multiple items from different variants can be added - picture updated based on selected variant - uses Shopify UI guidelines instead of using their own fonts, color schemas and trying to reinvent the weel - feels snappy when browsing, both the configuration pages and the frontend user facing elements - does not try to sell you other apps in the meantime. - box result in the cart looks good, an item you can control the name of, with the included items visible. We are also happy with the support provided by Dmitri and Cristina, they've been helpful in solving some annoyances with our custom theme. Being a reduced team, you have to understand that these people cannot cover 24/7 as some other asian based teams do. However, once you set Boxi up, it's mostly autopilot. We have set up our two step by step BYOB flows in less than an hour. Overall the experience is good, I still have to see how these boxes convert compared to our previous flows.

Using app

About 23 hours

Total reviews

13

Average rating

3.1

Developer Reply

Thank you for the thoughtful review! :) We're glad the setup went smoothly and we're always working to improve.

5 / 5 Share

June 16, 2025

I have boxi on my 2 shopify stores. Excellent service and my customers love it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Polly!

5 / 5 Share

April 11, 2025

Love this app. It was simple to set up and meets all our needs. We needed a little help with getting it to display correctly on our theme and Dmitri was able to assist us getting everything customized with very little wait.

Using app

About 23 hours

Total reviews

10

Average rating

5.0

Developer Reply

It was a pleasure to help you, Phil! Thank you!

5 / 5 Share

March 12, 2025

Dmitri and the team are doing a fantastic job ensuring a smooth transition for our shop. the build your box feature is fantastic and the support is great! This is exceptional customer support—thank you very much!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review! We really appreciate it.

5 / 5 Share

Jan. 31, 2025

The interface is very clean and easy to use. Would love to see a product enhancement of a search bar within the box builder to search through products, but otherwise the customer support is top notch and the team is very quick to respond and troubleshoot any questions/issues you may have. Lots of support and options are recommended to fit your store's needs. Recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We are pleased to hear that you like the app.

5 / 5 Share

Jan. 27, 2025

I've tried using a couple of other box builder apps, but Boxi is the most user-friendly one. Very simple and straightforward. Easy to understand. Dmitri is very helpful and always available to chat for any help. Highly recommended.

Store

Doodle

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind review! We're glad that you've found our app easy to use. :)

5 / 5 Share

Jan. 21, 2025

customer support is super efficient and Dmitri is really helpful. I am just starting to use the app, so far so good!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review, Jac! It was a pleasure to help you.

5 / 5 Share

Dec. 12, 2024

You can built your Box!! AN AMAZING APP , with very Helpful Tutorials and real time support chat .

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so happy you like our app :).

5 / 5 Share

Nov. 18, 2024

I've been apprehensive about setting up a Build A Box feature, but Boxi is very user-friendly. I'm just at the beginning but love the options that are available and appreciated my onboarding chat with Dmitri.

Using app

3 days

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your feedback! We're happy to hear that you find Boxi user-friendly and are committed to keeping it that way. Kind regards, Dmitri.

5 / 5 Share

Oct. 21, 2024

Muy buena experiencia con la aplicación. Como empresa requerimos de ciertos criterios específicos para vender packs en nuestro ecommerce y con la pronta atención que recibimos como usuarios, logramos recibir las configuraciones solicitadas. Agradecemos muchos a Dimitri, quien nos ayudó con esto. Recomendamos mucho la aplicación.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por su reseña! Nos alegra saber que nuestra aplicación cumple los criterios específicos necesarios para vender packs en su ecommerce. Apreciamos mucho su recomendación y seguimos aquí para cualquier cosa que necesite. Gracias por confiar en nosotros.

5 / 5 Share

Oct. 18, 2024

excelente atencion, me soluciono todos los problemas

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por su amable comentario! Estaremos encantados de atenderle en el futuro. Saludos cordiales, Dmitri

5 / 5 Share

Oct. 8, 2024

I've been using Boxi for a month now and all I can say is wow, what a great, easy-to-use app. I have tried multiple box builder apps and they didn't function well over time or were not to my liking but Dmitri has built an amazing app that works just perfect. The customer service is great as I get answers to my questions within literally seconds. Dmitri really listens to your suggestions to optimize the app. I whole heartedly recommend the Boxi app.

Store

Prezzie

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review! It's been a pleasure working with Yadel, and we're glad to hear that our communication was effective. Yadel always provides valuable feedback, and we were happy to implement many of Yadel suggestions to make our app even better. We are very grateful to have Prezzie store as our client.

5 / 5 Share

Oct. 5, 2024

Je suis satisfaite de cette application, le service clients est réactif ! Je recommande +++

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre commentaire ! Nous avons été heureux de vous aider.