Boxi: Bundle Box Builder BYOB
Boxi: Build a Box, BYOB, Bundle Builder, Mix & Match...
Rating
5.0
feedback
26
chart
#2,066
All reviews
Nov. 19, 2025
Boxi has been an absolute game-changer for my store. I run a gifting business with a Build Your Own Box experience, and this is the only app that handled everything I needed — custom steps, beautiful UX, easy product organisation, and seamless integration with my theme. What makes it even better is the support. Dmitrii has been incredible fast, patient, and genuinely invested in helping me get the perfect setup. Every question was answered thoroughly and nothing was ever too much trouble. If you’re building gift boxes, hampers, or any kind of mix-and-match product experience, this is hands down the best app on Shopify. Highly recommend!
Thank you for the kind and detailed review, Lucy!
Oct. 31, 2025
Outstanding app and very clean UI. The support from Dmitri is excellent, he answers questions very quickly and sometimes out of hours. One to one training was extremely helpful, highly recommend this app.
Store
Proper Pasty Company
Using app
9 days
Thank you Nigel for the kind review!
Oct. 3, 2025
Dmitri has been extremely helpful with all my questions about setting up the BOXi app. He responds quickly to messages and even scheduled two very useful calls to walk me through the setup, ensuring the app was customized exactly how we wanted it for our store. So far, our experience with the app has been excellent.
Thank you, Ciara! :)
Sept. 24, 2025
Beyond a five star service. I chose Boxi for the Bundle Builder feature that I am incorporating into my website after considering other offerings. I also read the excellent reviews. I familiarised myself with the offering and took advantage of the 30 minutes session with Dmitri. Dimitri could not have been more helpful, patient and facilitative. He obviously knows his product inside out but in the space of call, he understood my objectives and advised and adapted his app to suit my store's needs. Dmitri then assisted me further by ensuring the necessary infrastructure features were enabled to allow BOXI to work as I wished. An excellent start to using an app that I hope will become an important service for our store.
Thank you for your detailed and kind review, Tania!
Sept. 18, 2025
Fantastic app and even better support. Cristina helped me set up a “Single bundle” flow that shows clear bundle contents in the cart and cart drawer, grouped per card. Quick, proactive and super knowledgeable. Exactly what I needed—highly recommend!
Thanks so much for your feedback, Cartio! I’m glad I could help.
Aug. 5, 2025
The app works just fine and the support is really good
Thank you for your kind review! It was a pleasure to chat with you. :)
July 4, 2025
We usually leave reviews and update them over time as we gain hands on experience with the apps. We had issues with another very popular box builder app so we had to switch in a hurry. We had previously tested this one so it was our first option to recover custom box feature for our store. This app is not as feature rich as others, but delivers - stepped configurable flow with quantity or amount level rules - multiple items from different variants can be added - picture updated based on selected variant - uses Shopify UI guidelines instead of using their own fonts, color schemas and trying to reinvent the weel - feels snappy when browsing, both the configuration pages and the frontend user facing elements - does not try to sell you other apps in the meantime. - box result in the cart looks good, an item you can control the name of, with the included items visible. We are also happy with the support provided by Dmitri and Cristina, they've been helpful in solving some annoyances with our custom theme. Being a reduced team, you have to understand that these people cannot cover 24/7 as some other asian based teams do. However, once you set Boxi up, it's mostly autopilot. We have set up our two step by step BYOB flows in less than an hour. Overall the experience is good, I still have to see how these boxes convert compared to our previous flows.
Thank you for the thoughtful review! :) We're glad the setup went smoothly and we're always working to improve.
June 16, 2025
I have boxi on my 2 shopify stores. Excellent service and my customers love it.
Thank you, Polly!
April 11, 2025
Love this app. It was simple to set up and meets all our needs. We needed a little help with getting it to display correctly on our theme and Dmitri was able to assist us getting everything customized with very little wait.
It was a pleasure to help you, Phil! Thank you!
March 12, 2025
Dmitri and the team are doing a fantastic job ensuring a smooth transition for our shop. the build your box feature is fantastic and the support is great! This is exceptional customer support—thank you very much!
Thank you for the kind review! We really appreciate it.
Jan. 31, 2025
The interface is very clean and easy to use. Would love to see a product enhancement of a search bar within the box builder to search through products, but otherwise the customer support is top notch and the team is very quick to respond and troubleshoot any questions/issues you may have. Lots of support and options are recommended to fit your store's needs. Recommend!
Thank you for your feedback! We are pleased to hear that you like the app.
Jan. 27, 2025
I've tried using a couple of other box builder apps, but Boxi is the most user-friendly one. Very simple and straightforward. Easy to understand. Dmitri is very helpful and always available to chat for any help. Highly recommended.
Thank you so much for the kind review! We're glad that you've found our app easy to use. :)
Jan. 21, 2025
customer support is super efficient and Dmitri is really helpful. I am just starting to use the app, so far so good!
Thank you so much for your review, Jac! It was a pleasure to help you.
Dec. 12, 2024
You can built your Box!! AN AMAZING APP , with very Helpful Tutorials and real time support chat .
Thank you for your kind words! We're so happy you like our app :).
Nov. 18, 2024
I've been apprehensive about setting up a Build A Box feature, but Boxi is very user-friendly. I'm just at the beginning but love the options that are available and appreciated my onboarding chat with Dmitri.
Thank you for your feedback! We're happy to hear that you find Boxi user-friendly and are committed to keeping it that way. Kind regards, Dmitri.
Oct. 21, 2024
Muy buena experiencia con la aplicación. Como empresa requerimos de ciertos criterios específicos para vender packs en nuestro ecommerce y con la pronta atención que recibimos como usuarios, logramos recibir las configuraciones solicitadas. Agradecemos muchos a Dimitri, quien nos ayudó con esto. Recomendamos mucho la aplicación.
¡Gracias por su reseña! Nos alegra saber que nuestra aplicación cumple los criterios específicos necesarios para vender packs en su ecommerce. Apreciamos mucho su recomendación y seguimos aquí para cualquier cosa que necesite. Gracias por confiar en nosotros.
Oct. 18, 2024
excelente atencion, me soluciono todos los problemas
Gracias por su amable comentario! Estaremos encantados de atenderle en el futuro. Saludos cordiales, Dmitri
Oct. 8, 2024
I've been using Boxi for a month now and all I can say is wow, what a great, easy-to-use app. I have tried multiple box builder apps and they didn't function well over time or were not to my liking but Dmitri has built an amazing app that works just perfect. The customer service is great as I get answers to my questions within literally seconds. Dmitri really listens to your suggestions to optimize the app. I whole heartedly recommend the Boxi app.
Thank you for your kind review! It's been a pleasure working with Yadel, and we're glad to hear that our communication was effective. Yadel always provides valuable feedback, and we were happy to implement many of Yadel suggestions to make our app even better. We are very grateful to have Prezzie store as our client.
Oct. 5, 2024
Je suis satisfaite de cette application, le service clients est réactif ! Je recommande +++
Merci beaucoup pour votre commentaire ! Nous avons été heureux de vous aider.