Rating
4.8
feedback
176
chart
#1,275
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
38%
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More than a year
41%
Reviews Summary
Boxify is highly praised for its accurate shipping rate calculations and exceptional customer service. Users appreciate the ease of use and the efficiency it brings to managing shipping for products of varying sizes. The support team, particularly Dave, is highlighted for their quick responses, detailed explanations, and willingness to go above and beyond to assist users. Many reviewers mention that Boxify has been instrumental in saving time, money, and headaches related to shipping logistics. However, there are a few concerns raised about the app's billing process and limitations with certain shipping integrations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 7, 2024
Boxify does what it says it does, and it makes it easy to do. We have over 500 products, and with their upload form it was easy to get them all set up. The support is really a cut above- I had questions during set up, and they were all addressed promptly and in detail. Whenever it looked like I had hit a snag, Support was there and had either an explanation or a workaround. Would highly recommend if you have many products of different sizes, or customers buy in bulk! I think this app is going to save us a lot of time, money and headaches
July 29, 2024
We've been using Boxify for nearly a year and love how it makes shipping products so easy. We also find the customer service exceptional. Whenever there's a question, or a new spreadsheet of product dimensions to update, we get answers right away. And they're good answers--the staff take time to read the question and then to answer it.
July 24, 2024
WARNING - When your free trial ends, it will not automatically bill you or start on the basic plan. What does that mean? If you utilize this app as your only calculated shipping method, your customers will not be able to checkout! Fortunately a customer brought this to our attention, minimizing the loss of our ad spend and visitor exits. Nonetheless, the ad spend that we had during this time cost us more than the app does for the year. Hopefully the developer will change that. Most apps we've installed require you to agree to a specific plan that will begin billing once your plan expires without having you to re-enter the app and choose a plan. Otherwise, this app is an excellent tool and I highly recommend it. It's actually unbelievable that Shopify doesn't already have dimensions as an option for shipping. Just another monthly expense for using Shopify's platform..
July 17, 2024
Customer Service is exceptional and the app has performed perfectly for many years. If you need to show real dimensional shipping rates to your customers and give your staff the box size to use this is your app.
July 11, 2024
Amazing app, easy to use, and fantastic email and phone support. Boxify helped me resolve an issue I've been dealing with for months. i wish I heard of them sooner
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