Boxify
Real-time shipping rates done right
Rating
4.7
feedback
182
chart
#1,575
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
16%
-
Less than a year
39%
-
More than a year
41%
Reviews Summary
Boxify is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users praise the excellent customer support provided by the app, with many mentioning specific support team members like Dave who have been extremely helpful and responsive. The app is commended for its ability to accurately calculate shipping costs, especially for businesses with varying product sizes and complex shipping needs. Users appreciate the ease of use and the efficiency Boxify brings to their shipping processes. Additionally, the app's support team is highlighted for going above and beyond to assist users with setup, troubleshooting, and providing detailed explanations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 23, 2024
Do not even try with this application. We run a 7 Figure Business and have been receiving monthly charges for the past year for a service that was not even live or being used. Boxify will still charge you monthly even if you do not use the service, I have had 0 shipping calculations for the past year and yet have been charged $100+ every month for there "plan". Even if you are interested in the free trial please be aware that you will still be charged even if 0 shipping calculations are made. Dave will just say this is apart of Shopify's publisher policies as the subscription charges are more important than fixing the issue.
Dec. 12, 2024
Excellent app with tremendous support. Would highly recommend, this app has helped our back end staff with assembling orders, and the pos be able to properly calculate live shipping accurately. It is a little wonky by necessity but the support is great at walking you through everything.
Dec. 12, 2024
We have been using Boxify for years, and the software has been exceptional and up to our standards. The customer support is high quality, and they are very quick to respond. Specifically, Dave at Boxify provides exceptional help.
Dec. 4, 2024
Although I haven't used the app longer than a couple weeks, I am giving 5 stars based on support alone. The folks at Boxify have provided thorough support quickly and effectively each time I've had a question and even go as far as providing suggestions outside the scope of their own app to help me, when necessary. I feel like I'm in good hands with Boxify and that I can continue using them confidently knowing help is there when I need it! And let's be real, I'll NEED IT! Thanks guys!
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