Rating
4.8
feedback
180
chart
#1,166
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
17%
-
Less than a year
37%
-
More than a year
41%
Reviews Summary
Boxify is highly praised for its ability to accurately calculate shipping costs, handle multiple box shipments, and provide recommended box sizes for packing orders. Users appreciate the exceptional customer service, with mentions of quick responses and helpful support from the team, especially Dave. The app is described as easy to use, efficient, and a crucial tool for ecommerce businesses dealing with products of varying sizes and weights. However, there are some concerns raised about the billing process after the free trial ends, as it may lead to checkout issues if not upgraded to a paid plan. Overall, Boxify is recommended for its functionality, support, and time-saving features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 12, 2024
Excellent app with tremendous support. Would highly recommend, this app has helped our back end staff with assembling orders, and the pos be able to properly calculate live shipping accurately. It is a little wonky by necessity but the support is great at walking you through everything.
Dec. 12, 2024
We have been using Boxify for years, and the software has been exceptional and up to our standards. The customer support is high quality, and they are very quick to respond. Specifically, Dave at Boxify provides exceptional help.
Dec. 4, 2024
Although I haven't used the app longer than a couple weeks, I am giving 5 stars based on support alone. The folks at Boxify have provided thorough support quickly and effectively each time I've had a question and even go as far as providing suggestions outside the scope of their own app to help me, when necessary. I feel like I'm in good hands with Boxify and that I can continue using them confidently knowing help is there when I need it! And let's be real, I'll NEED IT! Thanks guys!
Dec. 3, 2024
Boxify solves many of our issues that we weren't able to solve in any other way as simply or cost-effectively. We needed a solution that could easily handle shipping quotes to customers on Shopify for multiple box shipments and especially for single SKUs that contained multiple boxes. This alone has saved us a lot of pulled out hair (and expense for incorrect shipping quotes from Shopify and couriers). Boxify also calculates and passes recommended box sizes in the Shopify order notes, which helps us greatly speed up the packing process, and has a lot of flexibility around different shipping zones, adjusting shipping rate quotes, etc. Dave @ Boxify support is absolutely fantastic, he's helped us several times with shipping cost or process mysteries (it's never the software's fault, usually us or a courier doing something weird) by digging deep into the issue and recommending solutions. We can't recommend this app enough. It's our "If we only could have 1 app, this would be it" app.
Oct. 7, 2024
Boxify does what it says it does, and it makes it easy to do. We have over 500 products, and with their upload form it was easy to get them all set up. The support is really a cut above- I had questions during set up, and they were all addressed promptly and in detail. Whenever it looked like I had hit a snag, Support was there and had either an explanation or a workaround. Would highly recommend if you have many products of different sizes, or customers buy in bulk! I think this app is going to save us a lot of time, money and headaches
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