Boxify for Shopify
View on App Store

Rating

4.7

feedback

143

Reviews

chart

#1,461

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    25%
  • Less than a year
    43%
  • More than a year
    29%

Reviews Summary

Boxify is a highly recommended app for e-commerce retailers transitioning to online sales. The app provides accurate shipping calculations based on product dimensions and weight, making it easy to implement shipping charges for various products and carriers. Users praise the outstanding customer support, with mentions of responsive and helpful support staff like Lea and Dave. However, some users have raised concerns about the app's billing practices, with complaints about being charged even when not actively using the service. Overall, Boxify is lauded for its functionality in determining packaging inventory, optimizing shipping processes, and providing excellent customer service.

Highlights

Accurate shipping calculations based on product dimensions and weight
Outstanding customer support
Billing concerns
Optimizing shipping processes
Ease of implementation for shipping charges

Rating Breakdown

  • 5
    92% (132 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 100% (143)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2026

This app fills a massive gap in the shipping functionality of Shopify. We've been relying on it since 2020 with only a few minor issues - always quickly and professionally resolved by Boxify support.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

March 6, 2026

We have used Boxify with great success since 2019. As our DTC shipping increased we started running into issues with our FedEx calculations returning errors due to how Shopify was calculating/processing those orders. Once we found Boxify and were able to customize our own boxes, product sizing, as well as items that ship by themselves, it solved pretty much everything we were dealing with. The Boxify team has always be quick to help with mass-changes to our extensive SKU count, or anything else we've had to reach out about over the years.

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

We are new to Shopify and recently added Boxify for shipping calculations. As a brick-and-mortar business with over 70 years of selling “the old-fashioned way,” stepping into e-commerce felt daunting — but Boxify has made it easy and profitable. Boxify’s customer support has been outstanding. Real humans, responsive email support, often the same day and frequently within the hour. A special thank-you to Lea, who has been incredibly helpful and patient as we got up and running. Highly recommend Boxify for any retailer transitioning to e-commerce.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Ive had great luck with Boxify. This app allows me to include dimensions and weight for individual items when calculating shipping costs. I had a few set up questions, and their customer service was helpful and quick in getting back to me.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 10, 2025

Unable to connect popular USPS postage providers such as Stamps.com or Endicia. It overides your shopify carrier settings and forced to use all carrier rates through app.

Using app

18 days

Total reviews

1

Average rating

1.0

All reviews

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