Boxify for Shopify
View on App Store

Rating

4.6

feedback

140

Reviews

chart

#2,513

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    25%
  • Less than a year
    42%
  • More than a year
    30%

Reviews Summary

Boxify has received mixed reviews from users. Positive aspects include excellent customer support, accurate shipping rate calculations, and ease of use. Users appreciate the app's ability to handle shipping quotes for multiple box shipments and different product sizes. The support team, especially Dave, is highly praised for their responsiveness and helpfulness in resolving issues and providing detailed explanations. However, some users have raised concerns about the app's billing practices, with complaints about being charged for unused services and difficulties with integrating certain shipping providers like USPS. Additionally, there are frustrations with the app's limitations in terms of customization and the requirement to use specific shipping integrations.

Highlights

Excellent customer support and responsiveness from the support team
Accurate shipping rate calculations and handling of multiple box shipments
Ease of use and helpfulness in resolving issues
Concerns about billing practices and charges for unused services
Limitations in customization and integration with specific shipping providers

Rating Breakdown

  • 5
    93% (130 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 100% (140)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 10, 2025

Unable to connect popular USPS postage providers such as Stamps.com or Endicia. It overides your shopify carrier settings and forced to use all carrier rates through app.

Using app

18 days

Total reviews

1

Average rating

1.0

5 / 5 Share

July 3, 2025

Boxify has been amazing. Thanks to some direct support help from Dave we were able to kick off our initial fulfillment with exactly the right packaging inventory. The app itself does what it says, and helps make sure we get the exact size boxes you need to fulfill any mix / quantity of items based on your own base requirements for max size, padding around items, etc. I saw someone upset that Boxify doesn't automatically stop billing as soon as you have a dormant shipping period, but we don't have a single app that does that. Its always been up to us to pause or remove an app if we aren't using it. So that aside, I fully recommend Boxify if you need to know what packaging you need to fulfil and order, and also be able to work with whatever variables you want to include for packing with size, padding, weight, etc.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

My products are various sizes, each ship from different locations, and each location uses different carriers. Boxify has been the most helpful tool ever. It makes it easy to implement shipping charges based on how the products can pack into a box. I recently was changing us some things and got stuck. I wasn’t seeing the right carrier and after several hours of messing around, I emailed support. Dave responded to me right away at 10PM. His response was very thorough and he actually took the time to look at my store and confirm exactly what my issue was. While doing so he found a few other things that I had not enabled but should have. My issue was a simple oversight on my part but he took the time to explain it so that I understood and was able to quickly correct my error. The Boxify app is awesome and so is the support!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Excellent support

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 23, 2024

Do not even try with this application. We run a 7 Figure Business and have been receiving monthly charges for the past year for a service that was not even live or being used. Boxify will still charge you monthly even if you do not use the service, I have had 0 shipping calculations for the past year and yet have been charged $100+ every month for there "plan". Even if you are interested in the free trial please be aware that you will still be charged even if 0 shipping calculations are made. Dave will just say this is apart of Shopify's publisher policies as the subscription charges are more important than fixing the issue.

Store

vRare

Using app

About 1 year

Total reviews

1

Average rating

1.0

All reviews

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