Boxify for Shopify
View on App Store

Rating

4.7

feedback

142

Reviews

chart

#2,010

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    25%
  • Less than a year
    42%
  • More than a year
    30%

Reviews Summary

Boxify is a highly praised app by ecommerce merchants using Shopify for its exceptional customer service and functionality in filling the gap in shipping calculations. Users appreciate the ability to customize boxes, product sizing, and carrier rates, making shipping easy and profitable. The customer support from the Boxify team, particularly highlighted for its responsiveness and helpfulness, has been a key factor in the positive reviews. However, some users have raised concerns about billing practices, such as being charged even when not actively using the service. Overall, Boxify is recommended for its accurate shipping rate calculations, ease of use, and outstanding customer support.

Highlights

Exceptional customer service and responsiveness
Customization of boxes and product sizing
Accurate shipping rate calculations
Billing concerns
Ease of use and profitability

Rating Breakdown

  • 5
    92% (131 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 100% (142)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2026

This app fills a massive gap in the shipping functionality of Shopify. We've been relying on it since 2020 with only a few minor issues - always quickly and professionally resolved by Boxify support.

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 6, 2026

We have used Boxify with great success since 2019. As our DTC shipping increased we started running into issues with our FedEx calculations returning errors due to how Shopify was calculating/processing those orders. Once we found Boxify and were able to customize our own boxes, product sizing, as well as items that ship by themselves, it solved pretty much everything we were dealing with. The Boxify team has always be quick to help with mass-changes to our extensive SKU count, or anything else we've had to reach out about over the years.

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Excellent customer service very responsive and helpful getting ti all set up and one of the best ones for Fedex calculated rates

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

We are new to Shopify and recently added Boxify for shipping calculations. As a brick-and-mortar business with over 70 years of selling “the old-fashioned way,” stepping into e-commerce felt daunting — but Boxify has made it easy and profitable. Boxify’s customer support has been outstanding. Real humans, responsive email support, often the same day and frequently within the hour. A special thank-you to Lea, who has been incredibly helpful and patient as we got up and running. Highly recommend Boxify for any retailer transitioning to e-commerce.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Ive had great luck with Boxify. This app allows me to include dimensions and weight for individual items when calculating shipping costs. I had a few set up questions, and their customer service was helpful and quick in getting back to me.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more