AGBS2020 review for Boxify

Aug. 27, 2020

Boxify allowed our weekend pop-up sale with 2,000+ orders to succeed. The prime driver of shipping costs is box size, and we had 250+ differently-sized, often bulky, products, plus 8 sizes of shipping boxes for them to fit into. Customer orders would vary wildly, ranging from fitting into 1 of our smallest box up to 6 of our hugest boxes, and too much money was at stake to do estimates. We had no choice -- we needed to present accurate shipping charges at checkout. Boxify solved this enormous problem for us. The app itself works correctly and reliably. It determines a boxing plan, uses that plan to calculate accurate shipping charges for the customer at checkout, and writes the boxing plan into the order note field, which can be exported from Shopify and read by humans or (in our case) other programs. Note that later when it comes time to generate the shipping label, Shopify has no idea that Boxify's boxing plan exists. When fulfilling orders, if the order requires more than one box, it is a manual step to tell Shopify which items go into which box so that the shipping label is purchased for the correct weight. Happily 90% of our orders were single-box orders. Our sale required about 7,000 shipping calculations over 2 days. This was no problem. There are more plans available than are initially displayed. If you have special needs, just ask. Support was swift, very informative, and always friendly. Dave is stupendous. I plied him with questions, and he answered them all with grace and cheer.