Swon & Company review for ZenBox: Bundle Builder

I was VERY disappointed in their customer service. I started trying to get the app integrated into my online shop on March 27 and still did not have things working smoothly by May 2nd. We were up against a wall as we wanted to launch for Mother's Day and needed time to market the new product line and build awareness. On May 3rd, after not hearing back from them and having no resolve, I deleted the app and went with a different one that I had up and running by the next day with no issues. We lost sales and too many hours of my time working through the issues with this app. When I requested a refund for the month of April, because I was not able to use their product due to issues, I was told that their policy would not allow me to be refunded. Very unhappy and disappointed.