ZenBox: Bundle Builder
Bundle Builder - Create Custom Bundles & Gift Boxes
Rating
4.4
feedback
179
chart
#3,619
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
42%
-
Less than a year
41%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its ability to create custom bundles and gift boxes effortlessly, enhance holiday sales strategies, and boost average order value. Customers appreciate the flexibility to adjust pricing, apply discounts, and personalize bundles. The support team is highly praised for being helpful, responsive, and effective in resolving issues. However, there are some negative reviews mentioning technical issues, slow support, and bugs that hinder the app's functionality, particularly related to inventory tracking and changes in core features without proper communication.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 16, 2025
careful! there is no trial version and there is no refund by them if their app is faulty! you pay for an app, which doesnt work. very frustrating!
We're sorry to hear that you had a frustrating experience with our app. We understand how important it is for everything to work as expected, and we're sorry that this wasn't the experience you expected. After looking into your situation, it appears that customizations in your theme affected the app's functionality. While we strive to support as many setups as possible, heavily customized themes can sometimes cause unexpected issues. That said, we never want a merchant to feel stuck. We offered app credits as a resolution and upon further discussion, processed a full refund for you. We appreciate your feedback and will continue working to improve our app and support experience. If there's anything else we can do for you, please don't hesitate to reach out. - Bundle Builder Management Team
Feb. 21, 2025
fast and good support.
Hey there dulceria-chocolates. and team! Thank you for your 5-star review! We're glad you had a great experience with our support team. If you ever need anything else, you know where to reach us!
Jan. 27, 2025
A Game-Changer for Custom Orders and Holiday Sales! This app has been an absolute game-changer for our website! It makes creating custom bundles and gift boxes effortless and has completely elevated our holiday sales strategy. The flexibility to adjust pricing, apply discounts, and even layer them with other Shopify discounts is a huge plus. Our customers love the ability to build personalized bundles, and the holiday-themed options have made gift-giving so much easier for them. The intuitive layouts and infinite styling options allowed us to perfectly match the builder to our site’s design. The ability to add forms for custom text or image uploads is another fantastic feature, especially for customers looking for personalized touches. Overall, this app has helped us boost our average order value and engage customers in a way we haven’t been able to before. Highly recommend it to anyone looking to maximize sales and enhance the shopping experience!
Hey there Jersey Italian Gravy and team! Thank you for your amazing review! We're thrilled to hear that the app has been a game-changer for your custom orders and holiday sales. It’s great to know that the flexibility in pricing, discounts, and customization has made a real impact on both your business and your customers' shopping experience. We love that you're taking full advantage of the personalization features, and we’re excited to keep supporting your success. If you ever need anything, we’re here to help!
Dec. 11, 2024
This apps helps me to satisfy customers need of personalizing their gifts. I have a gift box builder in place where customers step by step combine their own boxes with balloons, candy, stuffed animals. Easy for the customer and easy for me to see what I should put in the box on the order. A little time consuming to set up but once everything is in place it works like a charm and is worth every penny in saved time.
Hi there Ballongbud.se and team! Thank you for your fantastic review! It’s great to hear how the app helps streamline your gift box builder and makes personalization easy for both you and your customers. We’re thrilled it’s saving you time and enhancing your business. If you ever need tips or assistance to optimize your setup further, we’re here to help!
Dec. 6, 2024
Thank you to Lauralynn who was an incredible help in restructuring my bundle! The app works seamlessly, highly recommend!
Hi there Letterboxliquorice and team! Thank you so much for your amazing review! We’re so glad Lauralynn could assist you with restructuring your bundle. Your recommendation means a lot to us, and we’re here if you need any further support!
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