All reviews

Rating Breakdown

  • 5
    81% (133 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (17 ratings)
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5 / 5 Share

June 25, 2024

Really straightforward app to install and set up; great upgrade and excellent customer service - wouldn't hesitate to recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Irish Design Shop and team! Your recommendation is highly appreciated! We're glad that you had an amazing experience with our app and the customer service we provide. We will continue to work hard to improve our service. If you need any help or have questions, you know where to reach us!

5 / 5 Share

June 3, 2024

Excellent support, bon suivi, rapide et très professionel. Un gros merci

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Sexy Surprise and team! You just made our day with this amazing review! We're thrilled to hear that our support team was able to help you out. If you need anything else, in the future, you know where to reach us! Thank you for choosing Bundle Builder!

5 / 5 Share

May 24, 2024

Solid app. I usually dont have a problem and if there any glitch, developer takes care pretty fast any issues.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there Yuti Gift Box and team! Thank you so much for taking the time to leave us a review! Your support helps us a lot and we appreciate it a lot. If you need any assistance, you know where to reach us!

5 / 5 Share

March 27, 2024

Thank full for this app and also the costumer care is great. Thank you!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there IKDANKJOU Team! I'm glad to hear that our support team was able to help you out! We take pride in making sure that our merchants get the support the support they need, and we're very happy with the feedback you provided! If you need anything else or have any questions, please don't hesitate to reach out. Thanks for choosing BundleBuilder!

5 / 5 Share

Feb. 20, 2024

Easy to use and very helpful customer support agents! I had an issue adjusting the shipping price for a bundle and one of their agents walked me through the process. He even recorded a video for me to follow. (shoutout to Rafael) Very satisfied with the app!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Knock Thrice team! Thank you for the amazing review! We're glad you found our app easy to use and that Rafael provided exceptional support. He'll be thrilled to see this review! Please let us know if you need further assistance, we're here to help!

5 / 5 Share

Jan. 4, 2024

great!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Arlotta Food Studio LLC! We're thrilled to hear that you like our app! Thank you so much for taking the time to leave kind feedback for our app. Please let us know if you need any help! You know where to reach us.

5 / 5 Share

Dec. 29, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Cumberland Valley Coffee and Team! Thank you for choosing BundleBuilder (formerly known as BoxBuilder)! We appreciate your business and look forward to working with your store for a long time. Please let us know if there's anything we can do to help!

5 / 5 Share

Dec. 29, 2023

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! We appreciate your kind gesture.

5 / 5 Share

Nov. 22, 2023

Solid app with exceptional customer service. Any questions are always attended to immediately by their friendly support team!

Using app

11 months

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for your review! We are honored to be a core part of your business! Your use case of our app to support your "Build a box" experience is clean and easy. Should you ever need any help, you know where to find us! Thank you!

5 / 5 Share

Nov. 17, 2023

We've used this app on our gift site for nearly 3 years. It's one of the most used features on our site as it allows customers to build their own box. We've had no issues thus far and are happy to continue using it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Box of Zeal team, we are delighted to be a core part of your business! Your use of the app is a wonderful example of how to use our app to delight customers and increase your AOV! Excited to continue supporting you as you grow and start using more personalization features! -Lauralynn

5 / 5 Share

Nov. 17, 2023

Great app. Fantastic support. 5 stars.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We always love talking to you. Happy to help!

5 / 5 Share

Nov. 13, 2023

Have a issue with the local authority to displace price with taxes. After a few round of discussion, the team came out a prompt solution. The team are supportive and helpful! Superb!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review. It was truly our pleasure to help you, and we are here to support if you have any questions in the future!

5 / 5 Share

Nov. 7, 2023

Excellent app! Works great for our customers to create their own 12,24, or 48pc box of hand selected chocolates. Easy to use, easy to install, great customer service, very happy with this app for our store. Highly recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! It's been our honor to support your biz the past few years. As chocolate lovers, we know how special it feels to be able to curate a personalized box of chocolates! We know what is on our holiday wish list!

5 / 5 Share

Nov. 6, 2023

Honestly been great! It is a key component on how people order through my website. Never had any problems with the app. Highly recommend !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Dave! It's been an honor to have been a central part of your business the past few years. We love the creativity you've used to make our app work so well as a tool for ordering custom meal boxes. We are always here to help as your business keeps growing!

5 / 5 Share

Nov. 6, 2023

We used this app to sell personalized jackets for our customers. We had a few steps in our “builder”. The first step was a content step, where we had a bunch of designs to highlight the product, and why it was great. The next steps were personalization, selecting a size, selecting a sleeve for embroidery, and then sharing the embroidered initials. All of the personalizations were then located in the notes section of the order. It was super easy for us to fulfill, and we avoided back-and-forth communication with our customers to get all the details within the shopping experience. We loved using this builder for our personalized product!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi! We are so pumped to hear that our app was the perfect way to sell your personalized jacket. Although our name is "Bundle Builder", we have some great features for personalization (as you know!). We love hearing how you used the different types of "steps" to customize the experience. The "content" step is a great (and open ended tool) to truly DIY, and we loved seeing how you did it! Thanks for the great review!

5 / 5 Share

May 22, 2023

I've had a great experience with BoxBuilder. It works really well for my build your own gift boxes. I like the wide selection of features and options, they're all are quite logical and easy to set up yourself. When I've struggled on my own, the Support team has been helpful and quick. The layout on my site looks professional and is easy to navigate for my customers.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for an Inspirational review! We really love reading these kinds of comments about our app, it helps fuel our motivation to be better! If you have anything else in mind that you need help with, you know where to reach us! Cheers!

5 / 5 Share

May 17, 2023

Support is great. I had some trouble with my load speed and the team were very quick to help. They suggested areas for me to improve my box builder. I appreciate approach the fast action. Thank you so much!

Using app

About 2 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for this amazing review! We are glad to hear that our team was able to provide a quick answer to your inquiry and provide suggestions to improve your builder. You definitely made their day with this awesome review! Please feel free to reach out if there is anything else we can help you with! Cheers!

5 / 5 Share

April 26, 2023

Great app and great customer service that pays a lot of attention to customer satisfaction. Thank you :)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! Our team's No.1 priority and focus is your satisfaction, and we are glad to be able to help! Please let us know if you need help with anything else.

5 / 5 Share

April 6, 2023

I recently used the Box Builder app to create bundle boxes for my Shopify store and I must say, I am very impressed with the app and the support team behind it. They were extremely helpful in fixing the issues I had with the size label, mouse cursor and item showing up in the catalog. I appreciate the quick and efficient response of the support team. Overall, I found Box Builder to be the best option among all the bundle box apps available on Shopify. It was easy to use, had a lot of customization options, and most importantly, provided a great user experience for my customers. I highly recommend the Box Builder app for anyone looking to create bundle boxes for their Shopify store. Thank you to the Box Builder team for providing such a great product and excellent support!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to write such an amazing review! We are very happy to hear that you are satisfied with the features BoxBuilder provides. Please rest assured that we will continue working hard to provide you with an app that helps you run your business. Please let us know if there's anything else we can help you with! Cheers!

5 / 5 Share

March 15, 2023

Great app. Recently experienced some glitches with inventory updating but we were able to get the situation resolved. We much appreciated the great customer service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We're glad to hear about your satisfaction with the customer service you received. Please let us know if you need help with anything else, we're here whenever you need us!