ZenBox: Bundle Builder
Bundle Builder - Create Custom Bundles & Gift Boxes
Rating
4.1
feedback
120
chart
#5,610
All reviews
Review RSS Feed
Aug. 13, 2025
The App is very useful and affordable for a small business. However, its very hard to understand how set it up and edit to make changes. Ron was very helpful and sent me videos so I could make the changes I needed, but it was a bit overwhelming. I really wish they would help us with some of the changes and edits instead of making it so DIY.
Hey Herbs & Kettles and team! Thanks for your thoughtful review. We're glad you find our app valuable for your business and that Ron was able to support you with helpful resources. We understand setup can feel overwhelming at times, and while we aim to empower users, our team is always here to step in when needed. Your feedback on offering more hands-on help is appreciated and has been shared with the team. If you need help with anything else, you know where to reach us!
March 16, 2025
careful! there is no trial version and there is no refund by them if their app is faulty! you pay for an app, which doesnt work. very frustrating!
We're sorry to hear that you had a frustrating experience with our app. We understand how important it is for everything to work as expected, and we're sorry that this wasn't the experience you expected. After looking into your situation, it appears that customizations in your theme affected the app's functionality. While we strive to support as many setups as possible, heavily customized themes can sometimes cause unexpected issues. That said, we never want a merchant to feel stuck. We offered app credits as a resolution and upon further discussion, processed a full refund for you. We appreciate your feedback and will continue working to improve our app and support experience. If there's anything else we can do for you, please don't hesitate to reach out. - Bundle Builder Management Team
Dec. 27, 2023
Starting out with it, and it's working great. Hoping it meets all expectations.
Hey there Ariael Creatives and Team! Thank you for taking the time to leave a review for our app! We'd love to hear your feedback on how we can improve our service. Please let us know how we can make your experience even better. We look forward to hearing from you again soon. Thanks for choosing BundleBuilder!
Dec. 16, 2022
"Do not use this app. it is not supported anymore. The bundle takes 8 minutes to be created." This was my first review. The team actually reached out to me to help me find solutions and they seem to be eager to fix their issues. I might give it a go in a few more weeks.
Hi Loving Signed team. We so appreciate your feedback in response to our email. Our app can do so much, that sometimes it is hard to get started. Next week we are pushing an update to make it more clear to use! Thanks for taking the time to reply to our email, and give us feedback. We are always here for you if you'd like to try our app again. <3
March 29, 2022
Really useful if you need a box builder. However, the app is a bit complicated, I need help to use it. Luckily, their support team is easy to reach and very helpful.
Thanks for this feedback. We agree, the app can do SO MUCH, that it can be a bit overwhelming at first. Luckily, our support team always has your back. Please let us know if there is anything else you need before launch and viel Glück!!
Aug. 10, 2021
Does the job and cheaper than other apps out there. It would be great if there is an auto update of products when a new product is added (in the Bulk Builder).
Thank you so much for the review!
Sept. 5, 2024
I prefer the last version but it's still be useful for our store.
Thank you so much! It's been a pleasure to work with you.