Let It Be Baby review for ZenBox: Bundle Builder
Oct. 7, 2022
I downloaded this app a few months ago and loved the look and feel of it, but couldn't figure out how to get it to work right for my store. So, I deleted it and tried 5 more apps (probably all of the custom box builder apps available on shopify). I was not happy with any of those, and downloaded this app again. I decided to reach out to customer service to help me. I was so shocked with the help I received. Hamza fixed my tech issues almost immediately, and he was super responsive to any of my questions. I give an A+ for communication and support! Add that to the fact that the builder is of great quality, I am very excited to use this in my store for years to come.
Hi there! Thanks for your review. You hit on something we are really excited to improve, the onboarding experience. Our app can do so much (as you know), and we should do a better job of teaching folks how to use it. We are so happy you stuck with us, and reached out to our stellar support team to help you. Just like your products, we aim to be practical. Thanks for putting your builder on your homepage. Shoot us a note whenever you need more help! 👶
