All reviews

Rating Breakdown

  • 5
    68% (46 ratings)
  • 4
    12% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (2 ratings)
  • 1
    16% (11 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 11, 2024

Not even a 1-star. I've had the most frustrating experience with this app recently. Communication with customer service is painfully slow, taking days to get a response. Despite reporting an issue three weeks ago, it's still not fixed, and I'm left with no solution in sight. I moved onto another app which is cheaper and much easier to use. There are much cheaper and more efficient apps out there that offer far better service and functionality. Save your time and money and look elsewhere! I am waiting for the refund.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

July 1, 2024

Our APP has encountered an issue. The link https://apps.aperitive.io/brand-app/shop/6587/brands isn't working, resulting in our brand page being invalid. Your technical personnel suggested we reinstall the app, but after I deleted it, I found that I couldn't reinstall the APP at all!

Store

Petso

Using app

Over 3 years

Total reviews

11

Average rating

4.6

1 / 5 Share

Nov. 12, 2023

Just wasted my time Although the website has not been launched yet and I did not use it much But half the time I opened the app I got an error In the end, I deleted it because it really had nothing to offer

Using app

23 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, apologies about your experience. We did have a bug which is now resolved. Please look out for an email from us.

1 / 5 Share

March 21, 2022

The app doesn't work, It takes the money but it doesn't do what it's supposed to do and there is no way to contact the assistance.

Using app

9 months

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for providing feedback. We couldn't locate your support request. Please may you send it to [email protected] ? I will gladly assist and get you setup with this app. Kind regards Mike.

1 / 5 Share

Dec. 13, 2021

Terrible communication! App could not load, so we tried support but untill this day we didn't receive any information or help.

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 9, 2021

Unsupported App - Developer will not respond to questions regarding when and if they will be upgrading.

Using app

8 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 24, 2021

I have updated my plan to $9 and the app stopped working! Please if someone can fix that? Or we will delete it today.

Using app

7 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Nov. 24, 2020

Up until recently this app has been great. The past few weeks it's constantly going down. Not only does the app not display apps on our site but even trying to open the app it won't even launch. Reached out to the company and got no response. Very disappointing for this to happen on Black Friday week. I would recommend NOT USING THIS APP!

Using app

About 5 years

Total reviews

6

Average rating

3.7

1 / 5 Share

June 10, 2020

I installed the app for a trial and deactivated shortly after (an hour or so). They claim to have 3 days trial but they charged me. I contacted them about it but they only replied "we can't refund". Pretty terrible way to run a business. Not recommended.

Store

M ART

Using app

About 18 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 27, 2020

Up until recently, this app was wonderful but the last couple of months, it hasn't worked properly and no decent correspondence from anyone (not even getting a reply and have tried one last time). Won't refresh brands, very slow to load and poor communication.

Using app

8 months

Total reviews

6

Average rating

4.3

1 / 5 Share

Dec. 6, 2019

i am trying to set APP this up on my web site for weeks but its been so hard to do so. when click to brands it open a return policy instead. can't find where to fix it and anyone respond to my message. disappointed. dificulta to use and the support doesn't respond. deleted. hope to have my money back.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Please remove this false review. Update: We see you have uninstalled the app and the redirect is still occurring https://www.swankysquare.com/pages/brands takes you to this page https://www.swankysquare.com/pages/returns-exchanges-and-credits This confirms it has nothing to do with our app which works well for all our users. Hi. We didn't receive any message from you. I've checked your store and see you have some redirect in place. Our app doesn't redirect anything so it must be some other app doing this. I am requesting access to your store to check.